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Bettina
tagDiv Staff

Hello!

Unfortunately, there are no settings in our theme or a tested plugin in order to achieve that.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
If you want to use Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader. We do not recommend sucuri plugin.
In WP Super Cache to disable a cache for a particular page in WordPress, you simply:
Go to Settings>Advanced. Then where it says “add here strings (not file name), that forces a page not to be cached. Then you put in the URL slug of the particular page you want to exclude from caching.
Our theme doesn’t depend on caching, it’s optional.

Thank you!

Bettina
tagDiv Staff

Hello!

If you use a filter category like: Single – More from author, Single – Related by category, Single – Related from tags, please make sure you place that block in a post template to have effect.
If this is not what you mean, then please provide more information about your issue.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello Sebastian!

You can change the url from wp-content\plugins\td-cloud-library\shortcodes\header\tdb_header_user.php 385 line

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

The issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information about what you need to achieve, screenshots or a video and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve checked your website and it seems to work.
Did you solve your issue?

Thank you!

Bettina
tagDiv Staff

Hello!

From what I can see, there are no options when you add the element in the article to align or wrap text around.

Thank you!

Bettina
tagDiv Staff

Hello @kumarsundaram1964!

I can see that now it’s working well. This error is not appearing from the theme. There are many other reason, please check in this article:
http://net-informations.com/q/mis/reached.html

Thank you!

Bettina
tagDiv Staff

Hello!

Please delete the cache(also from your browsers) and see the results.
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

In order to make the background click ad to work, you need to enable this option: https://www.screencast.com/t/U2IjIw6r
Also, delete the cache (also from your browser). If the problem is still there, then please check for a plugin conflict or a cache issue.

Thank you!

Bettina
tagDiv Staff

Hello!

We would like to investigate more, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Bettina
tagDiv Staff

Hello!

Please disable this option from here: https://www.screencast.com/t/WOBbAq2MiID

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello Simon!

Unfortunately, there is no ETA available.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

We will take in consideration your query.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

I’m glad that I could help you.
You can use it, but please take care for a future plugin conflict or cache issue.

Thank you!

Bettina
tagDiv Staff

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

Do you have a backup or anything else? Please provide more information about your issue.

Thank you!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please make sure you have the latest version of the WordPress, theme, plugins and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

You can modify only from the CSS code. For example, try to apply this code in the Live CSS, save it and see the changes:


.td-technology .tdm-header-style-2 .sf-menu > li > a { padding: 0 22px!important;}

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, in our theme this feature is not available and we do not have a tested plugin in order to achieve this.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Unfortunately, the theme does not have any such an option for that functionality or a tested plugin.

Thank you for understanding!

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