Hello!

Check if you have stretch row and set in the CSS tab on mobile viewport -20px margins left and right.

Let me know the results!

Thank you!

Hello!

You’re right. If you have a cloud/PRO template, but you can’t edit the footer, then edit your homepage with the TagDiv Composer, scroll till footer, click on footer zone and you can edit/delete the elements there.

Thank you!

Hello!

If you use default templates, then please make sure the Standard Pack plugin is installed and active.

Thank you!

Hello!

Unfortunately, you can not modify the description https://www.screencast.com/t/fDUP4EGm2PY when trying to share the link on linked in.

Thank you!

Hello!

I’ve checked your website and it seems that your links are working great: https://www.screencast.com/t/jITNBuFsk

You can assign other template for every category. If you want the same style/template of your categories, then you can duplicate a template/layout for every category to have different template, make the specific changes and assign it to that category.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here I explained step by step how you can duplicate a template.

Thank you!

Hello!

If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.
For more details, please take a look here:
– https://forum.tagdiv.com/mobile-theme-introduction/
– https://forum.tagdiv.com/the-mobile-theme/

You can edit the mobile pages like this and create your own design: https://www.screencast.com/t/mCDwGFln

Hope that helps you!

Thank you!

Hello!

I can’t see your screenshot, please re-send it.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello Thomas!

Try to set up the favicon like this: Appearance -> Customize -> Site Identity -> Select site icon -> upload the favicon and press Publish.

Hope that helps you!

Thank you!

Hello!

If you use a default template style 7, then there are no more settings for this, that’s why we recommend cloud/PRO template, so you can edit them with the TagDiv Composer.
Or you can check other styles which one suits your needs.
The featured image should have a size of at least 1200 by 675 pixels.

Thank you!

Hello!

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

For cloud/PRO templates: you should add the sidebar from tagdiv Composer. Steps:
1. Add 1 row
2. Split into 2 columns( 2/3 + 1/3 )
3. You can add whatever you want into the second column and consider it a sidebar.
Take a look here in this video for example where I build 6 columns: https://www.screencast.com/t/mZ2c5XamTFN

Check this documentation and you will be able to build a mega menu: https://forum.tagdiv.com/mega-menu/

Thank you!

Hello @alessandrogini1!

Did you solve the issue as @MattiaVe suggested?

Thank you!

Hello @Sikandar!

We try to reply as fast as we can to help you efficiently.
I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Hello @clecio!

Of course it will work in 11.2 version. Also, my colleague said above.
But, it became deprecated, so it is no longer work now.

Thank you!

Hello!

This issue has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

You can change the date of publishing: https://www.screencast.com/t/GEqGe8K4qBmX and author when you edit the post: https://www.screencast.com/t/USOwtEgGXG
Please note that you should have more authors users if you want to change the author there.

My colleague replied to you here also: https://forum.tagdiv.com/topic/changing-author-and-date/

If nothing helps you to achieve what you need, then please provide more information about your issue and your website link in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello!

I can see that you have in your console a 403 error and it can be caused by more situations avoiding the javascript to load:
Please check for a plugin conflict, so you can make a test using only the theme plugins.
If you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Another situation can be from .htaccess ” deny from all” -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If you tried all those and the problem is still there, then please make a full backup and contact us at contact@tagdiv.com and provide wp-admin and cPanel. We’ll take a look to see what can be the problem.

Thank you!

Hello!

The CSS code you need to add in Newspaper -> Theme panel -> Mobile Theme -> Custom code:


#td_amp_menu .td-menu-background, #td_amp_search .td-search-background {
background-color: transparent!important;
}


Hope that helps you!

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/high-bounce-rate-after-back-up/

Thank you!

Hello!

Unfortunately, I can not access your website. In order to avoid misunderstandings, please provide more information about the issue, screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

This issue has been discussed already here: https://forum.tagdiv.com/topic/hide-the-scroll-to-top-button-on-desktop-and-mobile/

Thank you!

Hello!

Please check in the theme panel -> ads and delete the code. Clear the cache(also from your browser) and see the results.

Thank you!

Hello!

Please check if you have some text and link in the buttons here: https://www.screencast.com/t/al9YYz7j

Let me know the results!

Thank you!

Hello!

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue and help you to restore your website. Also paste a link to this topic so we can easily identify you. Let us know and we will gladly assist you.

Thank you!