Hello!

Let me explain you which options of mobile versions are:

1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

So, the issue can be from a cache problem or a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you!

Hello!

The Disqus plugin works only with standard posts style, but with single post cloud template has a different structure and this plugin cannot work with them, and also, Disqus is not a tested plugin.

Thank you for understanding!

Hello!

You should add them exactly as homepage, but you need to enter in a category. My colleague has already explain to you above.
If you want, we can take a look and help you add them also in the categories.
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello Peter!

If you want to add it on a post, then you can add it like this: https://forum.tagdiv.com/gallery-2/
If you want to add it o a normal page, then you should have a cloud template for that page and use the element called “Column text” or “Text with title”.

Thank you!

Hello!

That one is a sticky header, so edit the homepage with TagDiv Composer, then scroll in the Composer building page, and change the colors. You can check now to know for the future.

Thank you!

Hello!

By accessing your website, I can not see any search.
If you do not want to publish that version, then we can take a look and let you know what can be done. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please let me know exactly what you need to achieve by an example, so I can tell you what can be done there.

Thank you!

Hello!

Please re-add the element in TagDiv Composer and see the results!
Also, do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

We recommend you to use Yoast SEO plugin because only this one is a tested plugin with our theme.

Thank you!

Hello!

Please delete the cache, also from your browser and try again. The header should be green and not black, because the settings are global.
Check this screenshot to see how you can change the color of the header on the mobile viewport: https://www.screencast.com/t/0gHLXAd97

Thank you!

Hello!

Check this topic where we discussed about this issue: https://forum.tagdiv.com/topic/wp_booster-error-on-single-more-from-author-box-in-td-composer-after-update/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please check the list of our tested plugins here: https://www.screencast.com/t/i49VVL4CV4Ob

Thank you!

Hello!

Please provide more information about your issue, screenshots and your website link in order to help you efficiently.

Thank you!

Hello!

This is when you edit a date template. Please check your website archive when you write the url: /2020 for example and see the results!

Thank you!

Hello!

Please check the settings of the user and if you applied any image at avatar in Dashboard -> Users.

Thank you!

Hello!

If you use a cloud template, then it is very easy to change that with TagDiv Composer plugin: https://www.screencast.com/t/VxgWlXg1s0
Check our video tutorial here: https://www.youtube.com/watch?v=jQvA64uTLkI

Thank you!

Hello!

If you have exactly the same situation, then please check if you have the latest PHP version.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Please let me know where exactly do you have the author displayed in your website because I can’t find it.

Thank you!

Hello!

Please check this topic because it could help you: https://forum.tagdiv.com/topic/disqus-comment-count-not-showing/

Thank you!

Hello!

When you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version.

Thank you!

Hello!

Please let me know how you add the IN FEED ads and the results. The ad it should look like a block with the image and text as mentioned in the documentation: https://support.google.com/adsense/answer/9189560?hl=en&ref_topic=9183242

Thank you!

Hello!

Please make sure you have the latest update of the theme and plugins(11.2) and all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; Check if you have the Standard Pack plugin active and installed.
Let me know the results!

Thank you!

Hello!

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Unfortunately, Cloud library templates do not work with CPTs. CPTs works only with default templates.

Thank you!

Hello!

Please make sure you have the latest update of the theme and plugins(11.2).
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser)and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!