Hello!

Please make sure you use a WOO product template imported from Cloud Library and assigned on the page.
Check this video, so you can see how you can add to display some attributes: https://www.screencast.com/t/ghpgTkZm
Also, check the documentation about this: https://docs.woocommerce.com/document/variable-product/

Hope that helps you!
If you will have other problems with this, then please make some screenshots or a video in order to help you efficiently.

Thank you!

Hello!

Check and try this: https://wordpress.org/support/topic/fatal-error-with-amp-update/
If the problem is still there, then we need to take a look. Please send an email at contact@tagdiv.com and provide wp-admin and cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Hello!

Nobody ignores you, but please note that at the moment, the support is a bit crowded. Replying may take up to 48 hours.
Please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

Thank you for understanding!

Hello Tim!

Please check our documentation here: https://forum.tagdiv.com/unique-articles/

Thank you!

Hello!

Try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

If the problem is still there, then we need to take a look. Please send an email at contact@tagdiv.com and provide wp-admin and cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Hello!

I just replied in your own topic here: https://forum.tagdiv.com/topic/updated-11-not-working/
Please, do not create another topic with the same issue.

Thank you for understanding!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
If your settings are missing, then please make sure you have Standard pack plugin installed and active and try to restore a backup from Theme panel -> Import/Export and please do not press “Reset”.

Thank you!

Hello!

If you use Mobile Theme plugin and your page is made by TagDiv Composer, then that it is the problem.
And the solution it is described here: https://forum.tagdiv.com/the-mobile-theme/ -> https://imgur.com/H6fGo7X.

Thank you!

Hello!

Please edit this page with TagDiv Composer and check if you set up “Random posts” and also check if you have offset field empty in that element.
If the problem is still there, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello!

These are very helpful when you use in a cloud template the element called “Ad box” because you have an option for this to select which ad you want from that list.
The smart list ads are used for a default template and appear in some specific smart list designs.

Thank you!

Hello!

If you want to have another language for this, you should change the Facebook language because the functionality of this button comes from Facebook.

Thank you!

Hello Mike!

Unfortunately, if you have a cloud template, then you can not find any file in order to modify it. We do not have any shortcode to write PHP.

Thank you for understanding!

Hello!

Unfortunately, there is no way to bring the full post on homepage.

Thank you for understanding!

Hello!

Hit yes and theme panel with backups will appear automatically.

Thank you!

Hello!

If you want to have another language for this, you should change the Facebook language because the functionality of this button comes from Facebook.

Hope that helps you!

Thank you!

Hello!

If you like the entire demo you can install it from Newspaper -> Prebuilt Websites -> Default pro with content or without. Or you can inspect the demo and you can see which elements are used there.

Thank you!

Hello!

Unfortunately, there is no way to achieve this in our theme.

Thank you for understanding!

Hello!

Try to do these steps:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

If your settings are missing, then please make sure you have Standard pack plugin installed and active and try to restore a backup from Theme panel -> Import/Export and please do not press “Reset”.
If not then, we need to take a look. Please send an email at contact@tagdiv.com and provide wp-admin and cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Hello!

Yes, you can adjust them from the element’s settings. For example: image height 200, width and image gap which is the space between images.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

If your settings are missing, then please make sure you have Standard pack plugin installed and active and try to restore a backup from Theme panel -> Import/Export and please do not press “Reset”.
If not then, we need to take a look. Please send an email at contact@tagdiv.com and provide wp-admin and cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Hello!

That’s strange because some of our clients were so thankful with the latest update because for them the page speed was increase. Our developers are working a lot to improve the page speed in every update and also to add more settings and more possibilities to change the design or the structure of the websites based on the client’s requirements.
Try to increase your page speed too. If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!