Hello Beth!

I’m fine, thank you.
You need to re-install which means delete and activate again.
Also, make sure your WordPress, TagDiv plugins are up to date.

Thank you!

Hello!

Unfortunately, I can not recreate your issue to see exactly what is the problem there, that’s why please contact us via email at contact@tagdiv.com and provide wp-admin access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thanks!

Hello Bogdan!

First of all, please check about a caching problem(delete your cache also from your browser) and a plugin conflict.
We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
It should work because I tested with the latest update and it is working great on my side.

Hope that helps you!

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello @meremobil!

Unfortunately, we don’t have, but we will take in consideration your query.

We are sorry for the inconvenience!

Thank you for the request and proposal!

Hello!

Yes, you are right. Please make sure your WordPress and plugins are up to date.
Also, try to reinstall TagDiv Composer and let me know the results!
If the problem is still there, then please check about a plugin conflict.

Thank you!

Hello @hekimimyanimda!

Please continue the discussion in your own topic: https://forum.tagdiv.com/topic/i-have-a-problem-about-404-page/

Thanks!

Hello!

Please check if you have some columns with fixed width and height set up.
If this issue is still there and the settings are by default, please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

1. Edit the homepage with TagDiv Composer, access Website Manager click on Header -> Mobile Menu(you should be able to see your mobile version in Composer now), click on the header row and change the background color from the CSS tab of the row’s settings: https://www.screencast.com/t/DsMHjybIwX

2.1 Background image : https://www.screencast.com/t/x3Xrln2b88x

2.2 Check this screenshot: https://www.screencast.com/t/1YmnrJ9PB3eO

Hope that helps you!

Thank you!

Hello!

Unfortunately, there is no setting to achieve that.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

This issue is discussed already here: https://forum.tagdiv.com/topic/how-do-i-stop-the-autoscrolling-to-next-article/

Thank you!

Hello!

Please provide us your website link, so we can investigate your issue in order to help you.

Thanks!

Hello!

I am not sure I fully understand what you are looking to edit. Can you please provide a screenshot and more information about your issue ?

Thanks!

Hello Sean!

One thing that you need to know before is that mobile pages which you use is not compatible with AMP at the moment. So, AMP is faster and works better only with Mobile Theme.
Please note that if you enable the Mobile Theme on a page which was created with TagDiv Composer will not display the design you built because the Mobile Theme has the own templates design.
For more information about Mobile Theme, please take a look here: https://forum.tagdiv.com/the-mobile-theme/

In the end, you can choose which want it is more suitable for your needs. If you still want to choose the mobile pages and you will have the same problem, then please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate more into this issue and find a best solution for you. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Hello!

Yes, you can. Access Newspaper -> Theme Panel -> Translations -> Translations, find the word “of”, replace in the right text field “von” and save changes.

Thank you!

Hello!

I checked your page and it is showing like this: https://www.screencast.com/t/b9AvKFK4qB
It seems you have a plugin which run on your page. Check into your plugins and find out which one is interfering into the page.
Also, we recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello!

Please provide us more information, screenshots about your issue, also which plugin you use.
Please note that our single tested plugin it is WPML.

Thank you!

Hello!

Please reinstall TagDiv Composer plugin, also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let us know about your results!

Thank you!

Hello!

If you don’t have the plugins up to date, any solution will not work for you that’s why I suggest to give it a try and check because if you had an old version to your updates, then the theme update is not updating your plugins automatically.
Also, you should reinstall the TagDiv Composer again and delete your cache(even from your browser).
We understand that your website means work, time, etc that’s why we recommend all the time a full backup before update.
If you tried all these solutions which was really helpful for a lot of clients, then there could be a plugin conflict.

Please give it a try and let us know about your results!

Thank you!

Hello!

The Single Image element has the options image height and image width responsive, so you can change those settings according to the width of the browser.
For example, you can not load another image depending on the viewport.

Thank you!

Hello!

Please check this topic because it could help you: https://forum.tagdiv.com/topic/there-is-showing-critical-error-on-my-website-after-update-10-4/

Let me know about your results!

Thank you!

Hello!

Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!