Hello!

That’s weird! The issue could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Access Newspaper -> Theme panel -> Categories -> Per category settings, Choose a category and there you will have “Background color” setting.
Hope that helps you!

Thank you!

Hello!

For that you need to install Mobile Theme plugin , AMP plugin and you need to set up the setting from Newspaper -> Theme panel -> Mobile Theme: https://www.screencast.com/t/HFMq1ty4jh

Thank you!

Hello!

Unfortunately, you can not achieve this with the actual settings from our theme.
Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello!

We will take in consideration your query.

Thank you for the request and proposal!

Hello @MattTTAG!

Unfortunately, in our theme there is no setting to do this, only with a link.

Thank you for your understanding!

Hello @sporter5b!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Hello!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Weird! The responsive version should be displayed like on desktop version always.
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

If you edit a post with TagDiv Composer, it will change the post template for all posts which share that template.
I hope it’s more understandable now.

Thanks!

Hello!

You can do that if you have another special template only for that special category with the banner, and you can assign that template by accessing in Newspaper -> Theme panel -> Categories -> Per category settings. There you can choose your special category and set up the template you modify for it.

Hope that helps you!

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Normally the settings should remain the same after update. Next time please make a backup before, so you will don’t face any issue.

Thank you!

Hello!

The only one solution could be the one I just explained earlier above.

Thank you for your understanding!

Hello @hcamer!

I’m glad you have managed to solve the issues.
Let me know if you need further assistance.

Have a nice day!

Hello!

Please provide more information, also some screenshots to see exactly what is wrong with the responsive version in order to help you efficiently.

Thank you!

Hello!

If you use Mobile Theme, then you can select the menu from Newspaper -> Theme panel -> Mobile theme -> Header -> Main menu: https://www.screencast.com/t/ONC7lvY5s0OY
Else if you don’t have Mobile Theme and an old style of header, then you need to select the menu from Newspaper -> Theme panel -> Header -> Main menu.
Else If you have a cloud/PRO header template, then you need to edit the page with TagDiv Composer plugin and access Website Manager -> Mobile menu. Select the mobile menu element and choose your menu from there.

Let me know about your results!

Thank you!

Hello!

Please use the style 9/10/11 if you want to show your logo text.

Thank you!

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello!

Please access your homepage and select your specific page from here like this: https://www.screencast.com/t/yEuFSeLFGa

Thank you!