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Bettina
tagDiv Staff

Hello!

Try to add this CSS code in Newspaper -> Custom code -> Custom CSS:

.tdc-footer-wrap .td_block_template_5 .td-block-title > * {
padding: 0 !important;
border-width: 0 !important;
}

Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please note that customization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Bettina
tagDiv Staff

Hello!

The plugin you can update from Dashboard -> Plugins.
Did you check for a plugin conflict also?
Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide me a screenshot of exactly what you want to edit, so I can help you.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide me more details about your issue, a screenshot or your website link in order to help you.

Thank you!

Bettina
tagDiv Staff

Hello @agata7a!

I just replied to you in your topic here:
https://forum.tagdiv.com/topic/mobile-team-deactivated-but-posts-are-not-accessible-due-to-a-warning-error/
Please let’s continue the discussion in your topic and don’t make another topic for the same problem.

Thank you!

Bettina
tagDiv Staff

Hello @agata7a!

I just replied to you in your topic here:
https://forum.tagdiv.com/topic/mobile-team-deactivated-but-posts-are-not-accessible-due-to-a-warning-error/
Please let’s continue the discussion in your topic.

Thank you!

Bettina
tagDiv Staff

Hello!

When you edit the page with TagDiv Composer, click/add on social icons and fill the empty fields from settings: https://www.screencast.com/t/wbbkHqnw
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y

Thank you!

Bettina
tagDiv Staff

Hello!

For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Bettina
tagDiv Staff

Hello @Agata7a!

I just replied to you in your topic here:
https://forum.tagdiv.com/topic/mobile-team-deactivated-but-posts-are-not-accessible-due-to-a-warning-error/
Please let’s continue the discussion in your topic.

Thank you!

Bettina
tagDiv Staff

Hello!

I checked your website and it seems you already have Mobile theme plugin active.
Deactivate it from Dashboard -> Plugins.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, you can not create a page template and assign it as default for multiple pages. Each time you have to copy the page design and modify it.

Thank you!

Bettina
tagDiv Staff

Hello!

Some times this problem appear because of the server configuration, if you want you can check our guide from here https://forum.tagdiv.com/requirements-for-newspaper/ and for your file you should make sure that you double the values that we recommend, after that save the changes, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you apply this setting from Website Manager: https://www.screencast.com/t/g4DQiecvnl
If you have in other pages another header, then please check in Website Manager which template you have for header and set it the correct one.
If this problem is not solved after this, then please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello @Louis!

We don’t know the exact date, because our team trying to fix as many problems that require more time.

Thank you for your understanding!
Have a nice day!

Bettina
tagDiv Staff

Hello!

You can set your logo in mobile too by accessing the page from your website, edit it with TagDiv Composer, access Website Manager, click on Mobile Menu, select the Header logo and you can upload your logo picture right there in the setting section: https://www.screencast.com/t/xKsmz1333
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

I checked your website on mobile and it seems you haven’t the name of the writer, even the time published. Also, please give more information about “head color” or provide a screenshot with explanation.

Thank you!

Bettina
tagDiv Staff

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
For this error you can check our guide also from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.

Thank you!

Bettina
tagDiv Staff

Hello!

Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Bettina
tagDiv Staff

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Bettina
tagDiv Staff

Hello!

You can add a code like that if you use the elements called “Column text” or “Text with title”. There you will find this button https://www.screencast.com/t/zE9lyFvQGr ; click there and you will see a window called WP Editor, you can paste the code there.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

1. You can edit the page with TagDiv Composer plugin and delete one of them by selecting the element and click on delete basket or drag and drop the element at the bottom of the page in the red area. For more information about how to use this plugin, check our guide from here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

2. In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y

3. Unfortunately, the team member does not have an option to set a link for the image used. If you want to set a link to lead to a URL, you could create a HTML link in the description text: https://www.screencast.com/t/bNi46YVg

Thank you!

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