Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also. Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/ . I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

You can use an element called “Posts Loop” which can display the current tag posts automatically.

Thank you!

Hello!

Please check the footer option selected in Website Manager when you edit a page with TagDiv Composer. Select the global template for all website pages, then the footer will display the same on whole website.
If you have Mobile Theme, then you can not select the footer you want on posts.

Thank you!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

Please make sure you have the same template you had before by accessing Newspaper -> Theme panel -> Header, and also paste your text logo in theme panel: Newspaper -> Theme panel -> Header -> Logo & Favicon.

Thank you!

Hello @Pukacza!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Let me know about your results!

Thank you!

Hello @eicreview!

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

Hello!

Could be possible from that demo because it has a lot of objects added by TagDiv Composer plugin.

Thank you!

Hello!

You can add an element with TagDiv Composer plugin called “Flex block” and you can filter the posts by writing there the ID of the category which you want to include and you can write -ID for the one you want to exclude.
Please check this screenshot: https://www.screencast.com/t/UbXegeIBXEg
Unfortunately, it is not possible to exclude by their slug.

Thank you!

Hello!

For that element you need to select the source like that: https://www.screencast.com/t/bYU69788fX
Unfortunately, our team is working for the Instagram issue. But Facebook should work if you reinstall the social counter plugin and your theme update is done. Before update please make a backup of your website.

Thank you!

Hello!

I checked your website in mobile version and it seems to work well.
Did you manage to solve the issue?
If not, then please try to clear your cache(also from your browser) and try again.
Let me know about your results!

Thank you!

Hello!

The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
If you want a responsive version of your desktop which is looks the same then better deactivate the plugin and see the results.

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

Hello!

Could you provide a screenshot and more information in order to help you?

Thank you!

Hello!

I just replied to you for this question in your previous topic, first reply: https://forum.tagdiv.com/topic/site-takeover-banners/

Thank you for your understanding!

Hello!

Yes, you can achieve this.
You should upload a background image in theme panel by accessing Newspaper -> Theme panel -> Background -> Theme background. After this, you need to access Newspaper -> Theme panel -> Ads -> Background click Ad and paste the url there.

Thank you!

Hello!

A solution for this could be to reduce the number of elements in your page by using less elements added with TagDiv Composer.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

Hello!

Please try to edit your homepage with TagDiv Composer and try to make some changes to the header. Let me know about your results!

Thank you!

Hello!

If you don’t use Slider Revolution, then you can delete the plugin(not the files). But I recommend you to not delete those files because it will cause some errors.

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Thank you for your understanding!

Hello!

Unfortunately, for that font file we have only this format.
We will take your suggestion into consideration for future updates.

Thank you for your suggestion!

Hello!

The easiest solution for that could be to select the row that you have split into columns and check this option: https://prnt.sc/yv8ued
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
Hope that helps you!

Thank you!

Hello!

Please check the footer option selected in Website Manager when you edit a page with TagDiv Composer. Select the global template for all website pages, then the footer will display the same on whole website.
If you have Mobile Theme, then you can not select the footer you want on posts.

Thank you!

Hello!

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

Hello!

You can not get rid of DOM because it is the structure of your website. With empty DOM, your pages will display nothing.
A solution for this could be to reduce the number of elements in your page by using less elements added with TagDiv Composer.
If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for your understanding!

Hello!

Unfortunately, there is no setting to remove the author’s link, but you can do it with a custom CSS code. You can not modify the default category template, only if you are using a cloud/PRO category template.

Thank you!

Hello @dragonwolf!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!