Bettina Hello!
When you install the demo, it should be displayed this font, for example check the settings from theme panel: https://www.screencast.com/t/YCU920fd
Also, check the page with TagDiv Composer and make sure there the settings are default in order to take the font from theme panel.
Check our guide from here to know how to edit the page with our plugin: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Hope that helps you!
Thank you!
Bettina Hello!
1. We have sticky for inner column: https://www.screencast.com/t/aI3XIXXnjo ; Please make sure you click on inner column and not on other element.
2. If you use a cloud/PRO template, then try to set up like this: https://www.screencast.com/t/Cctqj2xgI
3. You can have only one on Mobile Theme and default templates.
4. Please edit the category page with TagDiv Composer and add the element called “Ad box”. Note that you can do this only on a cloud/PRO category templates.
5. We don’t have this functionality in our theme. You can do this using a plugin which is suitable for your needs.
6. You can choose which element is suitable for your needs from here: https://www.screencast.com/t/rgymalpn
Hope that helps you!
Thank you!
Bettina Hello!
We just replied you via email.
Thank you!
Bettina Hello!
It seems that you have a custom CSS there for the color which is grey(#c1c1c1) , try to change into white color.
Let us know about your results!
Thank you!
Bettina Hello!
For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.
Thank you!
Bettina Hello!
If you want to filter your posts by a category, then you can achieve this with a flex block element on that page.
Please take a look of those explanations presented in our guide here: https://forum.tagdiv.com/flex-block-settings-guide/
Thank you!
Bettina Hello!
Please provide a link to your website and let us know where the text with the link is located.
Thank you!
Bettina Bettina Hello!
The easiest solution for this could be to import a cloud category template and then you can change it how you need by editing the page with TagDiv Composer plugin. Otherwise, you will need custom css code for this.
Thank you!
Bettina Hello!
Could you provide a screenshot of your icon box in order to help you efficiently?
Thank you!
Bettina Hello!
You need to configure your video playlist like in our guide from here: https://forum.tagdiv.com/video-playlist-2/
Hope that helps you to understand how it is working!
Thank you!
Bettina Hello!
If you use a cloud template for posts, then you should edit the page with TagDiv Composer plugin and change the settings from Post content element, Style tab like this: https://www.screencast.com/t/wn0hG4KHm
Thank you!
Bettina Hello!
Unfortunately, there is no setting to do this work, only with custom code.
Thank you for your understanding!
Bettina Hello!
Unfortunately, in our theme you can only add one and there is no settings for that at the moment.
Thank you for your understanding!
Bettina Hello!
Please make sure that you activate the option you need for the thumbnails size from Newspaper -> Theme panel -> Block settings -> Thumbs on Modules/Blocks.
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check our guide from here: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Hope that helps you!
Thank you!
Bettina Hello!
First, make sure that our theme and plugins are up to date.
If you have all updates done, then the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
In the future, please try not to reply multiple times in the topic if possible, this will only delay our response. Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.
Note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you!
Bettina Hello!
1. You can click on a page (for example About), edit it with TagDiv Composer plugin and modify it how you want.
Check our guide how to use our plugin: https://forum.tagdiv.com/tagdiv-composer-tutorial/
2. In our guide : https://forum.tagdiv.com/ads-adsense-overview/ ; you can see how you can add some ads where you need, also for non AdSense.
For example, in our theme if you need COVID19 Updates, then you can use Covid 19 statistic counter for displaying numbers for a certain country, and Covid 19 statistics table which display numbers for all countries.
For other things that you need, you can search and use a plugin which is suitable for your needs to have dynamic data. But we can not say to you if it is working or not because we don’t have a tested plugin for those things.
3. Please make sure that you have activated the proper thumbs for the mobile theme. The mobile theme requires the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly.
This can be found in here: https://www.screencast.com/t/N18dR3qZrh
After activating the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
4.The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
If you want a responsive version on your mobile with the exact design like on desktop version, then better deactivate the plugin and see the results.
Settings for Mobile Theme are less and you can find them in Newspaper -> Theme panel -> Mobile theme.
Hope that helps you!
Thank you!
Bettina Hello!
Video link (YouTube, Vimeo, DailyMotion or self-hosted) is supported by our theme.
Unfortunately, Dacast is not supported by our theme.
We are sorry for the inconvenience created!
Thank you!
Bettina Hello!
I checked your website and it seems working well. The images show up in my case on your website. You could clear your cache and try again.
Also, I observed an issue on your website homepage which is displaying like mobile theme layout. This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Bettina Bettina Hello!
You can not set more than one featured image per an article and also you can not set an image where you need to display.
Thank you!
Bettina Hello!
The differences between BG featured image and single post featured image:
– the description (capture) will not appear in BG
– the image size you can set only in BG, so in single post featured image will take the image in original sizes
– more options for styling in single post featured image than BG
So, you can choose the element which is suitable for your needs.
Thank you!
Bettina Hello!
Yes, you can achieve this by editing the page with TagDiv Composer plugin and add an element called “Button”: https://forum.tagdiv.com/tagdiv-composer-tutorial/
For mailing you can apply this setting: https://www.screencast.com/t/J9QhajwCyq ; and for calling do this: https://www.screencast.com/t/1NdobjdU
Replace the test mail and phone number with yours.
Thank you!
Bettina Hello!
Make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ;
Also, this issue has been discussed here: https://forum.tagdiv.com/topic/cant-save-the-changes-in-theme-panel/
Please try and let me know about your results!
Thank you!
Bettina Hello!
You can upload any image you want in Media. Also, you can add any image you want in our elements.
When you edit a post normally you can add from editor settings your featured image which you want from Media.
Also, with flex block element you can filter them which you like to display in the settings presented in our guide.
For any other customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you!
