Hello!

If you need the shadow only at the bottom, then you can set the shadow like this: https://www.screencast.com/t/qBR5UfzDA
Please note that you need a cloud/PRO template for this.
Otherwise, you can not apply these settings on a default one.

Thank you!

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– a link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello!

I checked your website and it seems the ads and sidebars are displaying on desktop and mobile too, also in posts.
Did you manage to solve your issue?

Thank you!

Hello!

Our team just replied to you.
Please let’s continue the discussion there.

Thank you for your understanding!

Hello!

In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y

Thank you!

Hello!

Your footer on mobile looks like this: https://www.screencast.com/t/zhMIIEqw ; on desktop: https://www.screencast.com/t/J5Q78yuAcB
Please delete your cache and try again.

Thank you!

Hello!

Please try to set the shadow of that row from CSS tab and not from General tab.

Let me know about your results!

Thank you!

Hello!

This is possible if you edit the page with TagDiv Composer plugin, click on background row and you can see in CSS tab of the row a setting where you can delete/edit like in this screenshot: https://www.screencast.com/t/l68rfXBD8Ki

Thank you!

Hello!

Please edit the page with TagDiv Composer plugin and you can set the option Global Template like in this screenshot: https://www.screencast.com/t/rAI0ICCkCI

Thank you!

Hello!

The correct way is to set up in theme panel. Please make sure you write the correct code there in the block. Also, please search about which settings you need for Google Analytics in order to show a full report.

Thank you!

Hello!

Please verify with TagDiv Composer plugin if the elements there do not have a value for Offset option.
For example, a option like that is looking like this and it should be set with no value: https://www.screencast.com/t/OHQTv7kuV

Thank you!

Hello!

Unfortunately, no Flex block has this option at the moment in our theme.
This will require custom work which is not covered by the support team.

Thank you for your understanding!

Hello!

Could you provide me a screenshot with your issue, more details or an explanation video in order to help you efficiently?

Thank you!

Hello!

If you access Website Manager when you edit a page with TagDiv Composer plugin, then you can select from there mobile menu and the mobile header will show up. There you can apply also the ad you need.
Also, for posts, you can edit it with TagDiv Composer also, select the mobile viewport and place the ads you need like you did for desktop version.

Hope that helps you!

Thank you!

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

You can try and remove and re-install the tagDiv Composer plugin.

Also, we have a guide for how to investigate this problem and fix it: https://forum.tagdiv.com/tagdiv-composer-not-working/

Hope that helps you!

Thank you!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello!

Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello!

I checked your mobile version and it seems to be the same like in desktop version.
Did you manage to solve the issue?

Thank you!

Hello!

This situation appear when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!

Thank you!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

I just replied into your topic. Please check the answer and let’s continue the discussion there.

Thank you!

Hello!

In your screenshot is an element called “Flex Block” which has a lot of settings, so you can customize it easily by editing this element with TagDiv Composer plugin on your page.
Please note that you need to use a cloud template in order to edit with this plugin.
Check our guides from here:
https://forum.tagdiv.com/flex-block-settings-guide/
https://forum.tagdiv.com/tagdiv-composer-tutorial/
Hope that helps you!

Thank you!

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
For this error you can check our guide also from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exists.

Thank you!

Hello!

A solution for this could be to edit the page with TagDiv Composer plugin and add an element for example called ” Text with title “, push the button edit content and there you can insert the code.
Please try and see if this fits your needs.

Thank you!