Hello,

You will need to change the font with custom css for your custom implementation. The theme will use the default theme font for these elements but you need to change it with css if you need to change font. The theme cannot control custom code font. Use the browser inspector and apply the font-family you want with css. https://www.w3schools.com/cssref/pr_font_font-family.asp

Thanks.

Hello,
In order to use a sidebar on a page you have to use a widget sidebar element in the page builder. Please use this guide to learn how to use the page builder: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thank you!

Hello,
Sorry but the only tested and recommended plugins to use with our theme are as follows:
WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Try out the plugins you want if they are free of charge and find the one that works best.

Thanks.

Replied in the other topic. No need to double post.

Hello,

Sorry but I do not understand. If you install without content, you will not get any pages you can use. You will have to create everything from scratch. If you want top do this, please use this guide to create pages the way you like: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hello,
It means you did not make the update properly and you still have the old version inyour themes folder most likely. The theme has to be replaced, not a new one installed along side the old one. Please use this guide to properly update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Hello,
Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

I replied to the page issue in the other topic. No need to double post as we answer every topic here.
The “uncategorized” category comes from wordpress, not the theme. Please read this guide:
http://www.wpbeginner.com/beginners-guide/rename-the-uncategorized-category/

Thank you!

Sorry but all the refunds were already granted. You can purchase again if you still want to benefit from the black Friday sales.

Thank you!

No, there should not be anything else needed. Please post a screenshot of your custom css box so we can see how you implement it.

Thank you!

Hello,

When the mobile theme is displayed on desktop or tablets, it means a caching issue in most cases. Please remove any at all caching solutions you might have and only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and if you use a cdn, please only use these settings: https://forum.tagdiv.com/cloudflare-cdn/

Please note there are hosting side provided caching solutions as well so you should check with your host and disable any hosting side cache.

Thank you!

Hello,

Sorry but the theme does not offer any settings for permalinks. Permalinks are handled by WordPress or plugins. Please read this guide for insight: http://www.wpbeginner.com/wp-tutorials/how-to-create-custom-permalinks-in-wordpress/

Thank you!

Hello,

Sorry but there is no simple method I can provide in order to achieve that. You will have to search for a plugin that can provide the functionality you seek or hire a freelancer to help with the implementation. We do not have a customization department so we cannot tackle such tasks.

Thank you!

Well, if you bypassed the theme ad system, it is clear that the problem is not from there. Are you sure the ad is responsive. Please test this on a wp default theme. Is this behavior only happening in our theme? only on the mobile theme? does it happen on a wp default theme? These are standard debugging methods needed for the investigation.

Thanks.

Hello,

The mobile theme top grid shows featured posts. If you removed the featured category from your site, there will be no more featured posts. So please use this guide to mark the posts as featured: https://forum.tagdiv.com/featured-posts-2/ and the grid will be back on the mobile theme homepage.

Thank you!

OK,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

The tagdiv composer is no longer present in the 1 click install, but if you red the guide (why does nobody read the guide?) you will find out how to install it: https://www.screencast.com/t/Fcf1xlQeUc7I Then you will be lead to this page: https://forum.tagdiv.com/how-to-use-visual-composer/ where the first entry is HOW TO INSTALL the plugin

Thank you!

Hello,

Hello,

You cannot have a bigger logo if it’s inline with the header ad. There are 2 containers there and the logo cannot be bigger than the container meant for it. If you need a big logo, please use header styles 9, 10 or 11 which will show the logo as big as you upload it.

Thank you!

Hello,

This is because you use the mobile theme plugin. The mobile theme requires you to create separate pages using the mobile editor. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

The theme modules and blocks show posts, not standard images. The iamges you see are the featured images of the posts shown in the block. In order to change them, please use this guide to learn how to use the page builder: https://forum.tagdiv.com/tagdiv-composer-tutorial/
And this one will help with the block settings.
https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,

Sorry for the wrons creenshot. Here is a good one: https://www.screencast.com/t/dMIgvSBZLRg

Thanks.

Well since you only have 1 product, it will only show 1 product in each block
The image is not included in the code I provided. Use the page builder and include an image at the top single image element of the page https://www.screencast.com/t/dZ8FVSuPe and create more products.
You can also style the text in the tiny mce editor to your preference.

Thanks.

Hello,

That error is a known issue in some cases it comes up when editing pages that were not initially created with the tagdiv composer. Please read this topic: https://forum.tagdiv.com/topic/tagdiv-composer-not-working-8/

Thank you!

Hello,
Ok, in order to get just the layout but not the content, there is a trick you can make.
1. intall the demo with content so you get all of the posts, pages, etc.
2. make copies of the templates you are looking for, ex: pages, posts..etc.
3. uninstall the demo
4. Install the demo again but this time without the content.

This way you get to keep the layouts you need but without the extra content.
I hope this helps.

Thanks.

How is that list of pages created in the footer? If it;s the default pages element from the widgets section, then you can exclude pages based on the page id: https://www.screencast.com/t/cJcZqHpe91rD

http://www.wpbeginner.com/beginners-guide/how-to-find-post-category-tag-comments-or-user-id-in-wordpress/

Thank you!