Hello,

Your excerpt issue is because your language does not have spacing between it’s words. Please use the letters filter in the excerpts: https://www.screencast.com/t/X9AjS639

Thank you!

Hi,

I understand the issue now. Sorry but the thumbs will not work with faces unfortunately as all of our thumbs get cropped center-top. It will not work properly with just a picture of a face.
If you want to hide the images you can do it like so:

@media(max-width:767px){
.category-obituaries .entry-thumb{
display:none;
}}
Add the code in the theme panel->custom css box.

Thank you!

Hello,

Please use this guide to create a mega menu: https://forum.tagdiv.com/mega-menu/
You simply need to select the menu item as a mega-menu and select the category for it. If you have sub-categories to that category then the sub-categories as well as the all menu item will show up. Otherwise it will only show posts from that particular category.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Well you cannot remove the default font and have nothing in place. You must replace the default font with something else. That was an example in which it is replaced with work sans. but you can replace it with a non google font. There is no simple method to prevent the theme from grabbing the default fonts otherwise.
I see you already asked this question and received a reply in this topic: https://forum.tagdiv.com/topic/remove-google-fonts-2/

Thank you!

Hello,

Please make sure gd library is properly installed on your server. Also disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
You can try to delete some parts of the code. That is the only place cookie expiration is found. You can remove the time if you want to but mind the syntax in order not to break the rest of the js code.
Thank you!

Hello,
Please try to install via ftp:
https://forum.tagdiv.com/install-via-ftp/
Make sure you meet the requirements and memory allocation though: https://forum.tagdiv.com/requirements-for-newspaper/
https://forum.tagdiv.com/system-status-parameters-guide/
I hope this helps.
Thanks.

Hello,

You will need to use seo by yoast and enable the og image https://forum.tagdiv.com/facebook-share/ and change the site title under titles and meta: https://kb.yoast.com/kb/yoast-wordpress-seo-titles-metas-template-variables/

Thank you!

Hello,

For the moment we suggest using polylang. We are working together with the wpml team on adding compatibility though. We are nearly there and will not take long until we can mark wpml as compatible as well. It will still take a few days/weeks though until we can make sure everything works fine.

Thank you!

Hello,

Try to use chrome when using such tools as firefox seems to have a few issues with css. It is a very difficult browser to work with nowadays. We long switched to chrome as it’s much more reliable. Try this extension along with the browser inspector on chrome: https://www.screencast.com/t/BtLQ8kRc

Thanks.

Seems fine now: https://www.screencast.com/t/g058qVlwUqO
Thanks.

Hello,

Sorry but infinite loading will not work on posts. Our theme provides infinite loading on categories and pages but not on posts.
You cannot prefetch posts or increase the theme width. Sorry. We are aware of other themes having this functionality but we did not build our theme with this in mind.

Thank you.

You do not need to purchase the theme again if you still have access to your envato account and can download the theme again at any time. You can update the theme through wordpress or ftp without using the toolkit and without another purchase.

Thank you!

Yes indeed the theme was already adjusted for this but you still need to move to ssl if you require a login on your site. Please update your theme to the latest version using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello,

Please use one of these 2 install methods:
https://forum.tagdiv.com/install-via-ftp/
https://forum.tagdiv.com/install-via-wordpress/

FTP is the safest though.
Thanks.

Hello,

Unfortunately none of the visual composer shortcodes will work on the mobile theme as the mobile theme plugin will not use visual composer at all. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

Unfortunately we have no tested playwire videos with our theme so we cannot provide a precise implementation method. You can maybe find a plugin that can provide the needed functionality and option to implement playwire videos. Our theme does not change the default embed of wordpress so if a video can be embedded into wordpress by default then it should work fine on our theme as well. Please test embedding such a video in worpdress by default on a wp default theme such as twentysixteen.

Thank you!

Hello,

1. Our theme already provides 5 custom ad spots. If you need more ad boxes beyond the 5 custom ad spots, you can create a new ad spot like so: https://forum.tagdiv.com/topic/costum-ad/
2. Please provide an example of how bullet points are not displaying properly on pages.
3. Each module used on category pages has a title. The category itself has a title. Each title has a heading tag from h1 to h6 depending on the element. If you want to remove markup from the category templates you will have to edit the category files as there is no setting for this: https://www.screencast.com/t/bvT3VaMqZ1jy
The post titles are found in the module function and all of them have a h3 tag: https://www.screencast.com/t/AFvgblcomG

Thank you!

Hi,

3) Sorry but we do not have a customization department. we try to help out where we can but we cannot tackle time consuming tasks.
5) The default quote style is added by wordpress. You cannot change the style itself but you can change the css for it making it look like quote box left. The css code for the quote box left is found here: https://www.screencast.com/t/fGnHY8237Py
6,7,8) Unfortuantely those js and css “errors” are plugins that speedbooster is not compatible with. Our plugin will not be abel to move all the plugin styles and js to the footer unfortunately. That is why originally it had the compatibility function included. I provided the solution so you can sue the plugin with other plugins active but that does not mean it will move the js and css for untested plugins. it mearly means it will run and move what it can. WIthout the modification speedbooster would have disbaled itself and not run at all.
12) did you add td-ss-row to the row in visual composer as this guide specifies? : https://forum.tagdiv.com/smart-sidebar-2/

Thank you

Hi,

Unfortunately I cannot see any block 13 on your site so i cannot see the error now. This is how block 13 displays usually: https://demo.tagdiv.com/newspaper/block-13/ you use a 3 column layout on your site so you do not have 2 free columns available. It will show up on your layout as it does on a 1 column layout, (the one on the right)
Please create a new page, a testing page and add just block 13 to it and see how it displays in different row layouts on different columns.

Thank you!

Hello,

The like and tweet messages can be translated from the theme panel-> translation settings: https://www.screencast.com/t/UwY1wLAMA

Thank you!

Hello,

@haqemcom
Please try to add the correct Instagram id which is iamhaqem yours says: https://www.screencast.com/t/eCjdwgVW
As for YouTube please try this id: channel/UC_41AYkzk0FWKVR4US1x11Q

@smartphile please also check your id;s and follow this guide to properly set up the counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

Thank you!

Hello,

There is no setting to change this but you can use this custom css in the theme panel-> custom css box:
.td-category-header .td-page-title{
text-transform: none!important;
}

Thank you!