Hello,

Sorry but our theme has no such functionality. It will have to be done custom if you really need this option.

Thank you!

Hi,
unfortunately these are the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and https://forum.tagdiv.com/system-status-parameters-guide/
If you cannot increase these parameters, sorry but you will have to change hosts as there is no workaround for it. sorry.
Thank you!

Hi,

Please follow this topic: https://forum.tagdiv.com/topic/how-to-add-ads-in-category-pages/

Thank you!

Hello,

You can try to do it, but we have not tested this. In fact fb comments are not officially tested on desktop either. We just tried them out to help our users but the fb comments were never officially tested and approved with our theme. You will have to test them out on the mobile theme as I cannot say for sure they will work or not.

Thank you!

Hi,
Well unfortunately our theme does not have any such option neither desktop nor mobile. There is no option to add a custom block on all pages or posts at once especially on the mobile theme as the options are very limited on the plugin and it does not use visual composer. It will ignore any VC shortcode.
Thank you!

Unfortunately yes, but there is no simple solution I can provide. You will have to hire a freelancer to help out.

Thank you!

Hello,

Unfortunately the grids were not created with this in mind. They do not use excerpts or a custom text. It will simply grab the post title and featured image. There is no setting for any custom text or excerpt in the big grids. This can only be done by altering the theme code and you will require coding skills for that.

Thank you!

Hello,

The link is clickable on our end so please remove your custom code and use the solution provided by Alin above. We have not tested your custom implementation so I cannot provide any custom solution for it. Remove the code and use the above solution.

Thank you!

Well the thumbs work on 7.5 as well. It is most likely a plugin conflict. One of your plugins could not be compatible in 7.5 anymore. We test every version before release as you can imagine and there is no thumb issue in our theme. Try to disable all plugins except visual composer, clear cache and reset cdn files. Then test the thumbs on the current version of the theme.
Thank you!

Hello,

The plugin provides a message that a new version is available, yes, but it does not mean you HAVE to update. Please ignore the message as the latest version is not yet provided in the theme package. Please only use the version of visual composer we provide along with the theme: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

This depends on what “pages” you are referring to. Woocommerce has different type of pages that include a single product, a product category archive, a shop page or custom pages created in visual composer. The pagination on the standard shop page should be available by default b ut please provide more details to your request so i can understand better.

Thank you!

Hello,

Adsense does not work by altering the size with css. You will have to simply add the adsense code without the css in the theme ad spots and then select the size you want for the ad from the size selectors in the ad section: http://screencast.com/t/qwNuO4SeFj

Thank you!

Hello,

Please make sure you add the tag id in the ajax filter: http://screencast.com/t/hEtCVRnaPeI
The ajax filter works with id;s not the tag itself.
I just tested this on my end but could not see the issue. If you select a particular category and a particular tag inside the filter section of the block settings and then use the tag id in the ajax filter: http://screencast.com/t/uWXL3TXhhj8l then there won;t be any posts from outside the category and the tag.

Thank you!

Hi,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!
Bogdan B

Hello,

If you sent it last week you should have received an answer already. If you haven;t please specify the email address you sent the email from so we can look for it and see what happened. We could not fin any refference to this topic anywhere. Please try to send the message again and paste a link to this topic so we can search by the topic url

Thank you!

Hello,

You can use this code like so:
<?php
if ($td_mod_single->post->post_author != 10){
echo $td_mod_single->get_author_box();}
?>
Thank you!

Hello,

Please follow the guide you posted as it describes exactly what you need to do not to lose your data. If the plugin author suggest this then this is how it should be done. You can find the plugin zip file in the main theme package you download from envato.

Thank you!

Hi,

Try this css:
#buddypress ul.item-list li div.item-title{
font-size: 12px!important;
}

You can add the css in the theme panel->custom css box.

Thank you!

Salutare,

Well it’s not strange. It depends on the caching that you use and it’s settings. Please use this guide:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
We only recommend wp super cache as it’s the tested and approved plugin to use with our theme. The hosting can also have it’s own cache, but you will have to contact your host about that.

Multumesc!

Ok Please disable all plugins except visual composer and woocommerce, clear cache and reset cdn files to make sure plugins do not interfere with the woocommerce plugin.
If you still cannot get the plugin to work properly, please contact us via our email address at contact@tagdiv.com and provide wp-admin so we can login and investigate

Thank you!

Hi,

Ok, I think I get it now. Do you only want to remove the stars themselves like so? http://screencast.com/t/wu87v6F9XHS
This is the code you need:
.td-review-final-star{
display:none!important
}

Thanks.

Hello,
I’m not sure what exactly do you want to achieve. The say what demo is not a page demo. It is a theme “skin”. You will not find it in the demo pages you see in the main menu. Please use this guide to install demos: https://forum.tagdiv.com/installing-demos/
Thank you!

Hello,

If you want to have just part of the sidebar scroll, that can only be realized on pages. If you have a smart sidebar enabled, you will not be able to determine parts of it to make it scrollable on posts or category pages. On standard pages you can edit them in visual composer and set just a particular row in visual composer to scroll. https://forum.tagdiv.com/smart-sidebar-2/

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files. Our theme does not re-size the ad in this particular case. It should display in it’s full width.
Please contact us via email at contact@tagdiv.com id you still have trouble with the ad and provide wp-admin so we can login and investigate.

Thank you!

No problem.

Feel free to contact us if you have any further issues and we will help as best we can.

Thank you!