If you set everything up properly please give it a bit of time to update as it;s not a live count. Alternatively you can clear all caching to get the results quicker as cache also affects the counter.
I added your fb Id on my end but could not find any issues: http://screencast.com/t/qupOnvzxgCZN
Thank you!

Please send it to us via email at contact@tagdiv.com and provide a link to this topic so I can identify you.

Thanks.

Hello,

The news ticker element can be sorted just like any other block. You can change the post sorting option like so:
http://screencast.com/t/kIFMpImPxS
You can read more about block settings here: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hi,

I understand now and I see there are no videos shown in google search. But I cannot provide a solution for this as I never saw this happen. Maybe it’s a plugin you used. Please use only the default wordpress video options and the theme featured videos and check again after google re-indexes your videos. Like Alin said in the other thread: We only tested the default implementation and tested plugins.
I’ve never encountered this before so I do not have a solution to provide. Sorry. You will have to test this out and see why it happens.

Thank you!

Hello,
Please test our theme demo here: http://demo.tagdiv.com/newspaper/ and under the featured and post templates menu item you can see the different post templates and how they display .there is no setting to move the title around. The templates are fixed and elements cannot be moved.
As for the images, if they do not show on your site please provide a link to your site so we can inspect it
Thank you!

Hello,

Please make sure you have the latest version of the theme, visual composer, and the mobile theme plugin.
You can use these guides to update:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
And delete the mobile theme plugin and install it again from the main theme archive as this guide suggests:
https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Well if you change the the theme width it is clear that the ad will overlap Where can it display if the screen width is occupied with content. Do not change the theme width and there will be no more overlap on that page. Please remove any at all width altering code as our theme was not designed to display full width.
Thank you!

Hello,

You can change these if you want to as i do not think it will affect the site. you can change it like so:
https://www.snip2code.com/Snippet/453845/Agregar-class-para-IE-en-el-tag-html

Thank you!

Hello Ned,

Are you sure you set everything up properly in the Facebook settings? Please use this guide and make sure you enter the correct information in the Facebook fields like so: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If you still cannot get it to work, please provide a link to your site so we can inspect it.

Thank you!

Hi,
Please provide a link to such a blockquote and I will provide the proper css code to modify it.
Thank you!

Hello,

I have accessed your post and shared a few of them but I did not see any error. Pleae provide an example of a post that cannot be shared so I can test it out.

Thank you!

Hello,
Featured images appear on posts and in the theme modules and blocks. Meaning in the pages, category pages, search pages, etc.
Are your images not showing up on pages?
The blocks Edward pointed out are 2 specific blocks that do not show the featured image. The rest of the blocks show images.
Thank you!

Buna,
In aceste cazuri recomandam instalarea temei prin ftp. FTP este cea mai sigura metoda pentru ca nu permite eroare in afara celei umane :). Procedeele automate au sanse sa dea gresi din anume motive. Se poate folosi acest guide la punctul A : https://forum.tagdiv.com/how-to-update-the-theme-2/
Apoi pentru plugin, se poate la fel prin ftp sterge fisierul pluginului din wp-content/plugins si tot acolo se poate pune noua versiune dezarhivata de social counter.
Multumesc.

Hello,

WP super cache has an issue on mobile and maybe it affects your site in that regard. We have no such reports but you can try this fix to see if it works:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/

Thank you!

Hello,

Please make sure you increase the system status parameters as this guide suggests: https://forum.tagdiv.com/system-status-parameters-guide/
That is a requirement for the theme to function properly.
Also you can test to see if it;s a plugin conflict by disabling all plugins except visual composer, clear cache and reset cdn files.
Let us know if you still have trouble with this.

Thank you!

Hello,

Unfortunately most of the files from WP booster will not work from the child theme. Here is a list of files that will work from the child theme:
https://forum.tagdiv.com/the-child-theme-support-tutorial/
Unfortunately td_module is not among them. You will have to make the modification in the main theme.

Thank you!

Hello,

I have tested this again. Be mindful where you place the code. The solution provided by Catalin works. Please take a look at the screens again and follow the instructions properly. Make sure you place the code exactly as instructed. There is also another thread on this here:
https://forum.tagdiv.com/topic/view-numbers-in-block/

Thank you!

You do not have to do anything about the comments. You can lave the first 2 on lang=”en” without issues.

Thank you!

Hi,

I’m not sure what you mean by “no results”
look: http://screencast.com/t/GevnivmOSaX
If you have crawling issues you may give this a shot:

https://moz.com/ugc/8-reasons-why-your-site-might-not-get-indexed

Thanks.

Hello,

Unfortunately we do not have a customization department so we cannot provide any custom work. Sorry. If this guide is too complicated, we suggest hiring some help from a freelancer or a developer.

Thank you!

Hello,

If you want a custom list of your preferred categories without the post count you will havge to create the list yourself in a text block. A simple html list with links to the categories should not be too difficult to create.
Here is an example:

<ul>
<li><a href="your category url">Your category name</a></li>
<li><a href="your category url">Your category name</a></li>
<li><a href="your category url">Your category name</a></li>
<li><a href="your category url">Your category name</a></li>
</ul>

Thank you!

Hello,

Well if you use a span inside the h2, you need to target the span with css. Please provide a link to your site so i can inspect this on your end to provide the proper solution. It would help if you ad classes to the h2 tag you ad. so I can target just the particular elements for example:

The font size you see is added by the span element, not the h2 element.

Thank you!

Hello,

If you want to remove the word home from the breadcrumbs you can simply translate it to a blank space here: http://screencast.com/t/BUjSDlqNF

Thank you!

Hello,

Unfortunately there is no such sorting option in our theme. You can try to sort specific categories or specific posts altogether using the post and category id’s. Here is a guide that shows all the possible block settings our theme provides: https://forum.tagdiv.com/block-settings-guide/ but there is no simple way of implementing a custom sorting option. You will need coding skills for it.

Thank you!

Hello,

The mobile theme will not use visual composer so it will not use the visual composer shortcodes. Please remove every element from your homepage mobile editor as the mobile theme uses a predefined layout. Please use this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!