Hello,

Unfortunately you will have to provide more details as i cannot understand exactly what it is you want help with. I assume you want to implement the video for sign language in the bottom right of the screen. Our theme does not have that capability so it will require custom implementation. Unfortunately we do not have a customization department so we cannot offer any custom work. You will need to either do it yourself if you have the proper coding skills or hire some help from a freelancer/developer

Thank you!

Hello,

The related articles have 2 option they can be filtered by: category and tag. The same category mean all the categories the post belongs to, not just the primary one. As an alternative we added the tags filter so you can have better control over your posts. Simply add the same tag to the articles you want the related posts widget to show.

Thank you!

Hello,

Please check the main archive you download from themeforest, not inside the newspaper.zip archive but rather the themeforest-5489609-newspaper.zip/newspaper-tf/plugins http://screencast.com/t/GOMWj6nozBst

Thank you!

Hi,

Well as you add more and more posts to your site, the hentry errors will grow as your content grows. The hentry basically requires you to have and date present on your site. If you removed the author or date, then an error will be provided.
As I can see from your site, you removed the date, so that is why you have errors in your structure date.
You have 2 options in this case. Either you ignore the hentry errors (they do not affect your site or traffic) or if the errors bug you and you want to see them gone, you can simply activate the date and then hide it with css I hope this helps

Thank you!

Hi,

Please try to disable all other plugins except visual composer, clear cache and reset cdn files Then try to install the mobile theme without any other plugins. If you still cannot manage to install it, use the ftp method by simply extracting the plugin archive and placing the folder in the main wordpres install under wp-content/plugins. Then you only need to activate the plugin.
If this still does not do it, then please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate the issue. Please also include a link to this topic so we can identify you.

Thank you!

Hello,

Unfortunately there is no fix I can provide. This is the way our theme was built. This will require custom work and we cannot provide it as we have no customization department. You will have to hire a freelancer to do it if you really need this customization.

Thank you!

Hello,

Our theme provides multiple blockqote styles besides the default one. You can see the quote styles you can choose here: http://screencast.com/t/LKLNL0iQjzm
As for the color, the block quote will grab the theme accent color. If you want to change the color for it, you will have to use css.
Try this code:
.td-post-content blockquote p{
color:red!important;
}
You can add it in the theme panel->custom css box.

Thank you!

Hi,

Please follow this topic:
https://forum.tagdiv.com/topic/editing-specific-menu-item/
We have not tested any solutions for a “time ago” method but the one in the topic seems to work.

Thank you!

Hello,
If you use the mobile theme plugin then you cannot use visual composer on your mobile pages. The mobile theme does not use visual composer. Please read this guide to learn more about the mobile theme and it’s functionality:
https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hello,

If you want to remove the home title from the breadcrumbs you can remove them from here: http://screencast.com/t/3iIjvtNVKAA
If you want to remove the homepage title so the theme will not show the page title you must change the page template like so: http://screencast.com/t/nM3DFsd6UmLD
There are 2 templates that show the page title.
The pagebuilder + page title will show the title all the time and the default template will show the p[age title only when you do not use visual composer.

Thank you!

Hello,

@hadharm
Our theme does not have any options to add an icon in those places. You will have to edit the theme code for it. you can use font awesome for it and add the code here if you have the proper coding skills: http://screencast.com/t/HeDTTbMC

@jugunews
Please post your own topic if you have an unrelated question as you will only delay the answer to the original poster.

Hello,
Please remove any js minification or optimization you may have on your site. That is the cause of the issue. Something is breaking the theme js. Please also check your cdn server if you use it and remove any js optimization options. If you do not know of any js optimization or minification please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.
Please also include a link to this topic so we can identify you.
Thank you!

Hi,
You probably did not translate it properly. It will need to look like this: http://screencast.com/t/UevTvhoXJHKL and the word home will no longer be there. You can also remove the home link altogether from the breadcrumb settings like so: http://screencast.com/t/QJmgFn5KEX
Thank you!

Hello,

As Chris suggests, it;s a very personal thing. Under the right circumstances people got even 100/100 on google page speed: https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then try to install the mobile theme again without other plugins. The mobile theme will not be compatible with all the plugins even if they are compatible with the desktop theme. They are 2 different themes.

Thank you!

Hello,

Please provide more details so I can better understand how to help. I;m not sure how the mobile page “moves”

Thank you!

Hello,
This is most likely a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test the search again and let us know how it goes.
Thank you!

Hello,

Well your theme is not up to date. We are at version 7.4 now. You have an old version of the theme. We cannot guarantee it’s compatibility with the latest version of WordPress.
You will need access to the envato account where the theme was downloaded from. Contact the person who bought the theme to also provide the envato account so you can update your product. You will need to download the theme package again from envato in order to update. Then you can use this guide to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ and this one to update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The social counter must be updated as well but not for visual composer but it will not work in newspaper 7 otherwise.

Thank you!

Hello,

It seems you do not have thumbnails activated or a few of the blocks. Please make sure the thumbs are on for each element that you use from this panel: http://screencast.com/t/VPZJbQmGKu
After you activate the thumbs needed, use the ‘force regenerate’ plugin to regenerate images again.
Also make sure you do not use any image compression or plugins as they tend to lower the quality as well.

Thank you!

Hello,

The author name and date can be removed from the theme modules and blocks from here: http://screencast.com/t/3qeTwP6qvNTJ

Thank you!

Hello Adam,

If this modification does not work from the child theme, try to apply it to the main theme and see if the result is the desired one. We have not tested gravity forms so i cannot provide an official solution to making it work with our theme.
Test in the main theme and if it works from there.

Thank you!

Hi,

We will be able to assist if you provide a link to your website and provide specific instructions to what you want changed and how.

Thank you!

Hello,

Well that is not a theme feature. Our theme does not have that kind of image spots for authors next to the author name. If you want to have the author show next to the author name you will need customization services for such a feature.

Thank you!

Hello,

Try delete the mobile theme plugin and install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip clear all caches then test the site again. Let me know if you still have trouble with it.

Thank you!

Hello,

For the logo please check the documentation as there is a logo section you can consult: https://forum.tagdiv.com/logo-favicon/
As for the images, you can replace the default placeholder images here: http://screencast.com/t/ZFYxku1ggNs
You will have to keep their name and thumb size though otherwise they will not work.

Thank you!