Hello rocketman,

1)Try the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td-footer-wrapper{
margin-top:20px;
}

The result -> https://www.screencast.com/t/eomfpk6ly2a

Thanks for the message!

Hello dumagroup,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello Silver176,

Please read here -> https://forum.tagdiv.com/thumbnails-vs-featured-image-size/ and here -> https://forum.tagdiv.com/featured-image/

Thanks.

Hello CozyHome,

When you access the About section, it seems to work as expected, as you can see here -> https://www.screencast.com/t/FHUkkl0M Where is the problem?

Thanks for your understanding!

Hello pinnaclecompass,

Unfortunately, the theme does not have any such an option that allows you to change the theme’s width on mobile devices, sorry! The mobile layout of the theme is set up by default and notice that if you want to make some changes over it you should do it yourself through the code. Also, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello infoswell,

In the vast majority of cases, this problem blame from your untested plugins. Remove all of them, clear all the caches and check the results. Should works as expected!

Thanks for the message!

Hello politico,

Did you have tried the Mobile Theme plugin? Please check here -> https://forum.tagdiv.com/the-mobile-theme/ You should not manually optimize the theme for mobile devices, sorry!

Thanks for the message!

Hello sasquatters,

Unfortunately, the theme has not been tested with this such a plugin and therefore, we cannot say for sure if it will work or not as expected with our product, sorry!

Thanks.

Hello,

You should find it from here -> https://www.screencast.com/t/i6qpwwJ2xs

Thanks.

Hello Siddhartha Mukherjee,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Also, provide there the CPanel access and the link of this conversation so we can quickly identify you.

Thanks for your understanding!

Hello bob,

My IP is -> 5.2.168.55 and the country is Romania.

Thanks for the message!

Hello shinobu,

You should change the module used for Latest Articles from here -> https://www.screencast.com/t/mpUcYCbx8

Thanks for your understanding!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can take a closer look at your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello ib4ud2014,

Please remove all of the untested plugins if you are using something like this, clear all the caches and check the results. I have tested on my side and everything seems to work as expected.

Thanks for your understanding!

Hi,

Notice that you have enabled Unique Articles and that’s why those posts from In will not appear. I have disabled this option and now you can see them but please notice that you have duplicated posts -> https://www.screencast.com/t/oia7hMknWbN -> https://www.screencast.com/t/gkg2N3w9EW

Thanks for your understanding!

Hi,

Replied via email.

Thanks.

Hello,

Unfortunately, the Vidpulse has not been designed to be used with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry!

Thanks for your understanding!

Hello TiffanyFG,

Please check our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks.

Hi,

The only available settings regarding on Search position can be found here -> https://www.screencast.com/t/R8edxm4B9FX

Thanks.

Hi,

Please refer to our documentation from here -> https://forum.tagdiv.com/custom-post-type-support/

Thanks for the message!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin), CPanel access so we can take a closer look at it. Also, provide the link to this topic so we can quickly identify you. Before sending us an email, make sure that you are using the latest version of the theme, make a full backup to your theme and database, remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!

Hello ray,

Here is talking about the same plugin. This was changed the name to WP Bakery from Visual Composer.

Thanks.

Hello d_alinus2004,

Try to use the single image element from TD Composer -> https://www.screencast.com/t/YVwpkJ7d

Hope this helps!

Thanks.

Hello rocketman,

1)You should provide your website URL so I can take a closer look at it.
2)Please read all about TD Composer builder from our documentation because this is more powerful. -> https://forum.tagdiv.com/tagdiv-composer-tutorial/
3)Notice that the width of the theme is fixed and if you will use the sidebar to the right, you cannot increase it because the theme’s layout will be broken. Provide the URL.
4)Sorry, but I do not understand what you mean and your screen does not work, unfortunately! Did you have tried to create your footer section based on Footer page? Provide more details and some useful screenshots with your desired changes so I will be able to provide a more accurate response.

Thanks for your understanding!

Hi,

First of all, I will recommend you to make a full backup to your database to avoid losing all of your data. After this, make a new install to another sub-domain for testing, for example, install only the plugins that come bundled with the theme core files, purge all CDN files if you are using any CDN system, clear all the caches and check the results. Check the theme’s requirements to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ All the data will be loaded to your database and you should not lose anything but to be safe, make a full backup before.

Thanks for the message!