Hi,

Yes, it seems to be some changes over those core files. If you want to add more custom ads, you need to make the following changes from here -> https://www.screencast.com/t/HUzNaWaohu7o -> https://www.screencast.com/t/fMNyHstt4Bm9
-> https://www.screencast.com/t/vCV42nJ6V

Thank you!

Hi momo.foufa01,

Please notice that your refund has been already approved by our team. Further, you need to contact the Envato, tell this problem and request for them to remove your refund because we do not have any control over this after we have already approved your refund. Otherwise, you will get your money back and you will be free to purchase again our theme.

Thank you for the message!

Hi,

I do not exaclty understand what you mean. so, please notice that the TD Composer button is not appearing when you edit a post in the Post Editor. You can only edit the Single Cloud Template -> https://www.screencast.com/t/Yr5GVhN9a If you want to edit the Posts with Td Composer, please notice that you have to edit the Single Cloud Template of this post using the TD Composer. -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks for the message!

Hi all,

Please ensure that your theme has been properly updated according to our guide from here
-> https://forum.tagdiv.com/install-via-ftp/ via FTP way because this is the surest method in this case. Also, if you are using some untested plugins, please remove all of them and leave just to active only the plugins that come bundled with the theme core files. If the problem is still there after this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel so we can further investigate it closer your setup page.

Thank you!

Hi,

Please provide oyur website URL and some useful screenshots which show me exactly you want to do.

Thank you!

Hi all,

Please update the theme to the latest version of it which is 9.7.1 because in that version these bugs were fixed.

Thank you!

Hi,

In order to remove more from author you can use 2 methods:
The css method:

.td_block_related_posts .td-related-right {
display:none;
}

or you can edit the theme files: comment out or delete this part: http://screencast.com/t/Okmq7lxTDzGd

Another useful method might be to create your own single post template with the Cloud Template Library, without adding the More from Author section. It’s a separate element in the Cloud.

I hope this helps.

Thank you!

Hi,

I recommend you to use the Footer page functionality which allows you to create your own design to your footer section using the TD COmposer. You need to simply create a page which can be added to your footer section. Check the documentation from here -> https://forum.tagdiv.com/footer-templates/

Thank you!

Hi,

You can try using the post template style 5 which do not display the FEatured image at the top of your post. Please check the useful guide here -> https://forum.tagdiv.com/post-templates-2/

Thank you!

Hi,

I have checked your Author Box and it seems to properly displayed, as you can see here -> https://www.screencast.com/t/wguVf7r3 If is not what you mean, please provide more details for that.

Thank you!

Hi,

Provide your website URL so I can take a closer look at it.

Thank you!

Hi,

Unfortunately, I do not exactly understand what you mean. Please provide more details about your desired changes so I will be able to provide a more accurate response. Also, you can provide some useful screenshots with the problem so I can identify where exaclty you wan that change.

Thank you!

Hi,

Try to split your ROW into three columns like this -> https://www.screencast.com/t/5nytQRhag using the tagDiv COmposer.

Thank you!

Hi,

Ensure that you have properly updated the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ PHP memory is very important in this case to be increased as properly. It’s possible that the parameter to be exhausted and that’s why this functionality does not work.

Hope this helps and let us know how it goes!

Thank you!

Hi,

All the changes for Tag page should have to be done from tag.php. Ensure that you have edited the right case, like this -> https://www.screencast.com/t/W9HOt8aBxZi To be sure, edits everywhere it appears Tag:

Thank you!

Hi Arafat,

Please notice that you can create your own Category page when you will create a new category template using the Cloud Template Library, like a normal page with TD Composer. Please check the following documentation from here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/ If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thank you!

Hi,

What kind of theme version you are using? In most cases, those errors appear when you are using an old theme version, sorry! Please notice that we recommend updating the theme to the latest version of it via FTP way, clear all the caches, purge CDN files and check the results. Also, if the problem persists after you have updated the theme, please put the wp_debug to true and check what kind of errors and warnings do you receive.

Thank you!

Hi,

I have made some tests over that section and it seems to works as expected. Every category template I add for a certain category, it returns good results. -> https://www.screencast.com/t/KdvXe41qwL7

I have checked your header section and I saw that you are using logo image and logo text with tile for your logo section, sorry! If you want to display an Ad Banner you need to add it from TD Composer and set up to display every ad you want from your Widgets section.

Thank you!

Hi taita,

How exaclty you have updated your theme? Please ensure that you have properly done via FTP way according to our documentation and also, make sure that all of the old theme folders was overwritten when you update it. -> https://forum.tagdiv.com/install-via-ftp/ Also, if the problem is still there, please remove the Mobile Theme plugin from your Plugins section and then, activate it again from here -> https://www.screencast.com/t/ky2hdaPidr0K

Thank you!

Hi,

Unfortunately, it seems to be a mini-problem in this case, sorry! As a quick fix, please overwrite the loop-single.php file with this code from here -> https://pastebin.com/BL0CEP78 -> https://www.screencast.com/t/R1QYU31ogpxT Also, please do not forget to activate the tagDiv Composer. We hope to fix this as soon as possible in the next update.

Sorry for the inconvenience!

Thank you!

Hi,

Ensure that your theme update was correctly made via FTP way -> https://forum.tagdiv.com/install-via-ftp/, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thank you!

Hi,

Unfortunately, the theme does not have any such an option that allows you to add the registration form in another section, sorry! If you want to make some changes over this form, you need to edit the theme core files like this -> https://www.screencast.com/t/LyCorJn3Q This is not a simple task and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thank you!

Hi,

I have checked your website and I saw that you do not have set up the featured images for your blocks, sorry! Please set up them from post editor according to our documentation from here -> https://forum.tagdiv.com/featured-image/ -> https://www.screencast.com/t/BR5jUu5q5r

Thank you!

Hi,

The Newspaper theme update brings a change for the theme implementation.
When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.
Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements. Also, the files and folders were changed a bit and if you want to edit that folder, you need to go here -> https://www.screencast.com/t/O6dcHY65WoEa

Thank you!

Hi,

If you want to add a banner zone with your location, you need to embed code from Google Maps according to the next documentation from here -> https://en.support.wordpress.com/google-maps/ If you want to make these changes, you need to edit the theme core files, according to your templates used by you -> categroy.php, single.php and if you are using the default page template, you need to edit the page.php, otherwise you need to edit the rest -> https://www.screencast.com/t/bewmPQAN

Hope this helps!

Thank you!