Hi,

You need to do it yourself via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ What is it that you can not do?

Thank you!

Hi,

Replied via FB and our blog page. Please check the solution from there and if the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can further investigate it closer your setup page.

Thank you!

Hi,

You can try to use the code below and place it in the THeme panel -> Custom CSS area.

.wp-block-embed__wrapper{
width:50%!important;
}
.wp-block-embed-instagram{
text-align: -webkit-center;
}

The result is here -> https://www.screencast.com/t/meow4oBp8zN

Thank you!

Hi,

Thank you for your video! I have seen it and it also seems like you have an old theme version and that’s why you do not bring good results. Please make a full backup to your database and then update the theme to the latest version of it, together with plugins and check the results. So, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can take a closer look at your setup page. Also, we need these details so we can begin some deeper investigations.

I look forward to helping you!

Thank you for the message!

Hi bpotter,

Please check your system status parameters to be increased according to our documentation from here -> Also, check your PHP memory to be hight increased. Probably, your memory has exhausted and that’s why this happened.

Thank you!

Hi,

Unfortunately, I do not exaclty understand what you want to achieve. Please note that the article tag includes the sidebar as you can see here -> https://www.screencast.com/t/YOfXLVzD If you want to exclude the sidebar, you need to do it from the single post template and turn off the sidebar functionality.

Thank you!

Hi,

Please make a screen to the code you have added in that section so I can take a closer look at it. Notice that all the help you needed can be found in our documentation. Take a screen at this section from your setup page so I can take a look.

Thank you!

Hi,

Unfortunately, the theme does not have any such an option for that. If you want to have this functionality, you need to edit the theme core files and add some conditions through the code. If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thank you!

Hi,

You need to add the code directly in the code, in the special section from here -> https://www.screencast.com/t/gIeqi6GiA

Thank you!

Hi,

If you want to hide a sidebar for a specific page, you can do this with a bit of CSS code. First of all, you need to find the page ID and then add the display: none; property to your element you want to be hidden. This is an example for a category page -> https://www.screencast.com/t/RrvMApfs4xRq

Thank you!

Hi,

Please check your plugins list and if you are using some untested plugins, I recommend you to disable all of them and leave just to active only our tested plugins. If the problem is still there after this, please let us know. Also, please check the following useful guide from here -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-502-bad-gateway-error-in-wordpress/

Thank you!

Hi,

Feel free and add this column and functionality as you wish and everywhere you want.

Thank you!

Hi,

Please notice that background can be set up from the Theme panel, from here -> https://www.screencast.com/t/mMdv3Vjzb4XH
Regarding more logos on your website, you need to create a category template for each category you want to have another header logo. For this, you need to check our documentation from here -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/ and add another logo for oyur category template.

Hope this helps!

Thank you!

Hi Gurj,

I would suggest as a first test to deactivate all plugins except theme provided plugins. Then test again with the validator. Chances are the issue will be solved.
I remember seeing in some topics similar issues being caused by optimization plugins or settings from them. Let us know. I have checked your website and it seems to return good results. -> https://www.screencast.com/t/L40SV4bXCAl

Thank you!

Hi,

Unfortunately, the theme does not have any such an option that allows you to add something like this, sorry! If you want to add this markup, you need to do it yourself through the code according to the documentation from here -> https://schema.org/VideoObject

Thank you!

Hi Roboman,

Please set this custom code in analytics
<style>.td-element-style {
opacity:1!important;
}</style>

-> https://www.screencast.com/t/dDsRbb5uHi0

Hope this will help you better!

Hi,

Please send us an email and request there an older version of the theme. I think that you want version 9.6 at the theme. Our email is contact@tagdiv.com.

Thank you!

Hi,

Please notice that the gallery is not made with our theme functionality, sorry! Notice that class does not come from our theme but also from a plugin. Remove that galley and make it with the default WordPress gallery or with tagDiv gallery and check the results. Check here -> https://forum.tagdiv.com/gallery-2/

Thank you!

Hi,

If you want to remove the ‘Tag:’ word you should edit the tag.php core file and remove from there the word, like this -> https://www.screencast.com/t/5VqRmVeAtcHm

Thank you!

Hi,

Try the code below and place it in Theme panel -> Custom CSS area.

.comment-respond #reply-title, .comment-respond .submit{
text-transform: lowercase;
}
.td-menu-item a, .widget_search span, .td-post-source-tags span, .widget_blog_subscription span{
text-transform: lowercase!important;
}

Thank you!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide your CPanel access.

Thank you!

Hi,

I do not exaclty understand why this advice is not good for you because of the exact same do. When you are on the blocks (a block contains more modules) and when you click on posts from that block, that post will appear on the new tab. If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thank you!

Hi,

If you want to remove the hover effect, as a quick solution would be to use the same color value for that section.

Check here ->

.td_module_10.td_module_wrap:hover .entry-title a{
color:black!important;
}

Thank you!

Hi,

If you will check our demo preview you will see the same effect. -> https://demo.tagdiv.com/newspaper/ What could cause this effect might be lazy load effect or some untested plugins used by you. Try to disable all of these, clear all the caches, purge CDN files and check the results. Check here -> https://www.screencast.com/t/2SC3m81aiu9

Thank you!

Hi,

Please notice that the default Newsletter functionality is to hide those fields and display only the email and that’s why you cannot see them. My advice is to use your MailChimp code inside a simple column text and check the results. You will have to bring all of the required fields.

Thank you!