Hello lijojohnsonwk,

I guess that you want to achieve this -> https://www.screencast.com/t/df5ZbF5QuTjl, right? You should use the following layout in order to achieve this -> https://www.screencast.com/t/fKAlw31i

Hope this helps!

Thanks for the message!

Hello BigSANTA,

Please keep in mind that the Roboto and Opens Sans fonts are used default by the theme and there is no solution to disable them. If you want to make deeper changes in this regard, you should check the td_config.php core files and from here you should change the default theme fonts which are Open Sans and Roboto with your desired one, like this -> http://screencast.com/t/YXUNUqxE. Also, if you want to remove the Roboto Google Font you can try to remove from there, clear all your caches and check the results. For more information about this regard, please consult the following topic here -> https://forum.tagdiv.com/topic/do-i-really-need-to-change-all-the-text-fields-for-fonts/

Hope this helps!

Thanks for your understanding!

Hello bformhals,

You should use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.sf-menu>li>a:hover{
background-color:red!important;
}

Thanks for the message!

Hello Scottseol,

Please notice that we have an Instagram Block in our theme. For more information about this feature, please read our documentation here -> https://forum.tagdiv.com/instagram-widget/

Thanks.

Hello Scottseol,

Unfortunately, I do not exactly understand what you mean, sorry! What kind of text do you want to appear in the Breadcrumbs? As you can see in our documentation, the Breadcrumbs feature to contain the full post title. This is the default theme behavior.

Thanks for your understanding!

Hello ktk99,

If you want to make these modifications in the loop single according to your post template used by you and add it in your child theme. For more information about our child theme support, please check here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Hello 2rybinsk,

You can use this guide to regenerate the thumbnails if they are not displaying properly
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
After the regeneration process is complete, please clear any caching installed.

Thanks for the message!

Hello Shawn,

Please ensure that you have right installed the theme via FTP way and also, the system status is increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still there, please send us an email, so we can make some inspections at your backend.

Thanks.

Hello all,

@gilimor, sorry, but I think that I did not express myself correctly. Please keep in mind that the TD Composer do not have a scroll bar button but the items from TD Composer can be scrolled. Please notice that you should not buy any laptop because each touchpad should have the scroll function. Most likely, you do not have installed this function on your laptop and that’s why you cannot do this effect. Please check this through your PC drivers and try to fix it. In the worst case, you need to buy a scroll mouse that costs about $ 2, sorry!

@SirSteve, I am sorry if you are unhappy with our product. If you are still unhappy with our product and if you want a full refund, please contact the Envato Market and request a full refund, accessing this link here -> https://themeforest.net/refund_requests/new and we will provide your money back so you can buy other our theme.
P.S Please notice that our TD Composer was fully tested and optimized for our theme and should work as expected and your refund reason is not fair because the function exists and the TD Composer items can be scrolled.

Thanks for your understanding!!

Hello Marevo,

I suggest you make a new clean install from scratch via FTP with the latest theme version according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello svharishtech,

If you encounter some problem with your transition from VC to our page builder, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for your understanding!

Hello thomwebsite,

All the styles of our demo can be found here -> https://www.screencast.com/t/WJJmMxY6

Thanks for your understanding!

Hello cartu,

Do you have disabled all the untested plugins? Also, if you are using the Mobile theme and this will not work as properly, notice that issue happens due to WP Super Cache.
Try to refresh your page and check the results. Clear all your caches after this. Also, try to remove all the server caches and if you do not have any access to do this, you should consult the hosting provider and request this task.
Please notice that the mobile theme makes some troubles due to WP Super Cache plugin. Also, the WP Super Cache plugin is compatible with the mobile devices, but if you are using the Mobile Theme, please notice that you should make some changes for a better working. This could be a problem from wp super cache and not the browser. If you use the plugin, please use this method to fix the issue:
Use this link and add the customization as marked here: https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows there. Otherwise, if you do not want to make these changes you should simply disable the mobile theme until the WP Super Cache plugin will be updated.
For more information about our mobile theme, please check here -> https://forum.tagdiv.com/the-mobile-theme/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Scottseol,

Unfortunately, our theme does not have any such an option that allows you to choose another design for these elements, sorry! If you want to make these changes, you should edit the theme core files and all of these changes should have done by yourself because we cannot provide any type of services at the moment, sorry!

Thanks for your understanding!

Hello Scottseol,

Please check our documentation here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Thanks for the message!

Hello Scottseol,

Please keep in mind that our theme has two mobile design -> the mobile responsive and the mobile theme plugin. The mobile responsive will display the same desktop layout but it was optimized for tablets and mobile devices. The second one is Mobile Theme and for more information about this concept, please consult here -> https://forum.tagdiv.com/the-mobile-theme/
If you are using the Mobile theme and this will not work as properly, notice that issue happens due to WP Super Cache.
Try to refresh your page and check the results. Clear all your caches after this. Also, try to remove all the server caches and if you do not have any access to do this, you should consult the hosting provider and request this task.
Please notice that the mobile theme makes some troubles due to WP Super Cache plugin. Also, the WP Super Cache plugin is compatible with the mobile devices, but if you are using the Mobile Theme, please notice that you should make some changes for a better working. This could be a problem from wp super cache and not the browser. If you use the plugin, please use this method to fix the issue:
Use this link and add the customization as marked here: https://github.com/Automattic/wp-super-cache/pull/185/files
Edit wp-cache-phase1.php and add the green code from the right column as it shows there. Otherwise, if you do not want to make these changes you should simply disable the mobile theme until the WP Super Cache plugin will be updated.

Thanks for your understanding!

Hello maxlaxoc,

Unfortunately, this issue was not fixed, sorry! Please keep in mind that we have released our new TD Composer concept (page builder) and we will consider to include this feature into it, in next future updates. Notice that will take a while until we will make this improvement because it is not a simple task doing this and our composer is in a continuous development.

Thanks for your understanding!

Hello B14,

Please keep in mind that if you have used the boxed layout, the stretch will not work.

Thanks for the message!

Hello Bangormedia,

Try to re-download the latest theme packet and make a new fresh install on your server. First of all, you should make a full backup to be sure and do not lose your content.

Thanks for your understanding!

Hello snlmagazin,

First of all, you should provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response/code. Also, you can provide some useful screenshots to show me where exactly you want to make these changes.

Thanks for the message!

Hello Scottseol,

If you want to create your own ads, please consult our documentation here -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/ regarding on using other ads.

Thanks for the message!

Hello Scottseol,

All of our recommended plugins can be found here -> https://www.screencast.com/t/a1qIERTr

Thanks for the message!

Hello Ankush Das,

Please keep in mind that TD Composer is our page builder who wants to replace the Visual Composer. Our page builder is too optimized with our theme because this is fully integrated into the theme and work as expected. You can use the Visual Composer but notice that on the future, we will improve our builder and all the features will be made exclusively for this TD Composer and all of these will not work for Visual Composer. Yes, we will provide the updates for Visual Composer but we will not implement new features.

Thanks for your understanding!

Hello Scottseol,

I saw that you want to display the whole path on your image but notice that our theme does not have any such an option for it, sorry! For more information about our Breadcrumbs, please the documentation here -> https://forum.tagdiv.com/breadcrumbs/

Thanks for the message!

Hello yachtsailingcharter,

Please keep in mind that composer is our new page builder which replaces the Visual Composer. Notice that you can disable it and continue to use the Visual Composer but we recommend using only our TD Composer because in future updates we will release new features exclusively on our own page builder.

Thanks for your understanding!