Hello Beyyette,

I am glad that you managed your problem and also, thank you very much for your appreciation. If you want and if you are satisfied with our product, you can rate the theme on Theme Forest.

Thanks for the message!

Hello Ken0929,

If you want to remove the date for a specific block you should use a bit of CSS code and target the exact block you want to remove this information. For example, if you want to remove the date for block 2, you should try the code below and place it in Theme panel->Custom CSS area.
The code is ->

.td_block_2 .td-post-date {
display:none;
}

Hope this helps!

Thanks.

Hello youngartists,

For more information about how you can change and add an image for your author box, please check here -> https://forum.tagdiv.com/author-card/

Thanks for your understanding!

Hello vlambert,

Please ensure that you have right selected the sorter from Block settings, like this -> https://www.screencast.com/t/I8sf3UsxAj All of the available options for Grid are placed in Panel, Block Settings area. So, if you need to have any other options you should implement it yourself through the code. For more information about these settings, please check the useful guide here -> https://forum.tagdiv.com/block-settings-guide/

Thanks for the message!

Hello radis92,

1)Yes, you can do it and choose what demo you like. To make it easier for you to choose, you can consult our demo preview and from there you can choose to see our available demo, like this -> https://demo.tagdiv.com/newspaper/

2,3)It looks to be ok. Very important is to make your own content and you should not edit the dummy content which comes with the demo if you will import with content because when you want to switch to another one, your data will be lost.

Thanks for the message!

Hello voip,

Unfortunately, the Visual Composer has not been tested with our posts, sorry! You can use it on posts but we cannot say for sure that it will work as expected. Most likely you will need to do some additional adjustments for better results. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello pedropltm,

Please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Mos likely, you PHP memory is exhausted and that’s why you cannot change anything.

Hope this helps!

Thanks for your understanding!

Hello bformhals,

The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the website’s server, but the server could not be more specific on what the exact problem is. You should contact your hosting provider because they should be able to provide a more accurate response.

Hope this helps!

Thanks for the message!

Hello pablosoberano,

Please ensure that you have right installed your theme according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ To be safe, you should download again the latest version of the theme from Theme Forest and install it gain via FTP way at your side, clear all your caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello prime87,

Unfortunately, the Newsmag does not have any such an option that allows you to add a full grid, sorry! You should use only the available blocks which are available in the panel, if you want to achieve best results.

Thanks for the message!

Hello grochu,

Unfortunately, we know about this problem and we will consider t fix it in near future updates. Try the code below and place it in Theme panel->Custom CSS area.

.td-stretch-height {
height: 100%;
width: 100.03%;
margin: 0;
position: relative;
}

Thanks for your understanding!

Hello manumahajan26,

Please ensure that you have right installed your theme according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ To be safe, you should download again the latest version of the theme from Theme Forest and install it gain via FTP way at your side, clear all your caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello

1)The theme does not have any such an option that allows you to change the URL of the author link in the post to another specific page, sorry! You should make a Redirect for this case, you will need to create a 301 redirect from that link to your destination page. The theme has no such option. Here is an example on how to redirect links: http://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/

2)For your second request, you should use the code below and place it in Theme panel->Custom CSS area.

.td-social-twitter{
display:none!important;
}

Thanks for the message!

Hello TheZugzwangBlog,

Please ensure that you are right installed the latest version of the theme via FTP way because this is the surest method in this regard. If the problem is still there, please try to make a new clean install from scratch with another domain and check the results. Most likely, this problem happens due to your bad theme installing.
Try my advice, clear all your caches and let us know how it goes.

Thanks for your understanding!

Hello theseatinthemiddle,

You should use the Inspector browser and check what kind of font is used. -> https://www.screencast.com/t/OVSjRO8Uev

Thanks for the message!

Hello zugre,

You should edit the loop files according to your post template used by you, like this -> https://www.screencast.com/t/I8FX5cr0 You should use the do_shortcode method to inject the shortcode as you wish. For more information about this way, please check the following topic here -> https://forum.tagdiv.com/topic/two-questions-please/

Thanks for the message!

Hello Abhishek,

Please notice that the Big Gird 1 uses two different modules like mx5 (for bigger image) and mx6 (for others images) and you cannot have any control for these from the panel settings, sorry! If you want to display more levels in this regard, you should edit the Big Grid and modules which create it and add some optional functionality. If you aren’t aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello smileman,

I tried to share your post and seems to work as expected, as you can see here -> https://www.screencast.com/t/gnOYYe8X Where exactly is the problem? For more information about sharing, please check here -> https://forum.tagdiv.com/facebook-share/

Thanks for the message!

Hello radis92,

Please keep in mind that all data will be loaded in your database and you can use them for any project(theme) you want. So, if you like a demo from our big list you should simply install it without content, according to our documentation here -> https://forum.tagdiv.com/installing-demos/

Hope this helps!

Thanks for your understanding!

Hello Maharshi Patel,

If you will deeper check the Theme panel, at main menu section, you will see the option for the main menu to be always sticky, like this -> https://www.screencast.com/t/X8dZ9rAmx Unfortunately, the footer menu does not have any such an option, sorry! If you want to have it, you should make some changes through the code and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello soklevskis,

The child theme will not be overwritten by new theme updates until the core files of the theme will be overwritten to each theme update. The child theme is good if you plan to make some changes to your theme. Notice that exists some restrictions with this and if you want to know which exactly files might be overwritten by child theme, please consult our documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ Also, for more references and details about child theme, please consult here -> https://forum.tagdiv.com/topic/setting-up-child-theme/

Thanks for your understanding!

Hello Zrki,

If you want to remove the link from author name in the comments section, use the code below and place it in Theme panel->Custom CSS area.

.comment-list a {
pointer-events:none;
}

The result is here -> https://www.screencast.com/t/vTd7Dra7E

If is not what you mean, provide more details.

Thanks.

Hello masud3f,

Provide more details about what exactly button you’re referring to. Your website is needed to I can take a closer look at your button and also, so I will be able to provide a more accurate code.

Thanks.

Hello krysteleal,

Unfortunately, this block has not been yet designed to be used in the mobile theme, sorry!

Thanks for your understanding!

Hello isd,

If you want to change the Load More button you will have to use some CSS code because our theme does not have any predefined styles for this button, sorry! Notice that anything else you want to change regarding on style you have to use some CSS code. You should make your custom CSS and for this, I suggest you reading our useful tutorial here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!