Hi,

I think that you are referring to the OG Image when a post is shared on Facebook. Please check the following useful guide from here -> https://forum.tagdiv.com/facebook-share/ If is not what you mean, provide more details so I will be able to provide am ore accurate response.

Hope this helps!

Thank you!

Hi,

Unfortunately, the theme does not have any control over this section, sorry! You need to use the Seo Yoast plugin for that section.

Thank you!

Hi,

I have checked again your website and it seems to work as expected, as you can see here -> https://www.screencast.com/t/XTzMnLI1z You desktop layout it seems to be displayed on the mobile mode, in the responsive mode what is right. If you will install the mobile theme, the layout will be changed to another layout for mobile. Check the Mobile Theme documentation from here -> https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hi byothe,

First of all, ensure that you are using the latest version of the theme NP 9.6.1. Here, it was made some improvements on AMP. That new update allows you to use the AMP with or without the Mobile theme. If you will use the AMP+Mobile Theme, the layout will look like this -> https://demo.tagdiv.com/newspaper_local_news/td-post-the-hottest-wearable-tech-and-smart-gadgets-of-2016/ Also, you have access to the Comments section. Regarding customization, notice that the Mobile Theme has a default layout and do not have any such an option that allows you to make some changes from the Theme panel, sorry! For more information about Mobile Theme layout and functionality, please check the following documentation from here -> https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hi,

Unfortunately, I do not exactly understand what you want to achieve. Please check the TD Composer documentation from here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ for a correct using of this page builder. If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thank you!

Hi,

I have checked your website, the AMP seems to works as expected but on mobile, on your homepage, you get that white space because you do not have set up any Featured posts, sorry! Using the mobile theme, you need to add some posts inside the Featured Category, because this is the mobile theme default functionality. Also, check your AMP ads configuration because it seems that are not correctly displayed at your website.

Thank you!

Hi Lisa,

If you want to set up your Grid and display only some posts from a certain category, notice that you can set up it from here -> https://www.screencast.com/t/iVtIsFoAMnH

Please notice that each tag has own page where you can find it each post which has this tag -> https://www.screencast.com/t/B5xXo1iBG1a Also, if you want your tag page to be the same for the entire website, you can try using a Tag Template for this and import it from Cloud Template Library, from here -> https://affiliate.tagdiv.com/#/load/Tag This is the default tag functionality. If you want to another function for this, you need to do it yourself through the code because we cannot provide custom work at the moment, sorry!

Hope this helps!

Thank you!

Hi,

It seems to be a problem caused by the server. You can check the following useful topic from here -> https://www.stechies.com/editor-encountered-unexpected-error/

Also, make sure that this is not a plugin conflict, please deactivate all non-theme plugins, clear all cache and try again!

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps!

Thank you!

Hi,

If you want to set up auto amp ads for your website, you need to make the configuration as in the amp-auto-ads documentation-> https://www.ampproject.org/docs/reference/components/amp-auto-ads Also, form ore details about AMP configuration, please check our documentation from here
-> https://tagdiv.com/amp-newspaper-theme/

Thank you!

Hi,

The shortcode should have to be added inside a Column text element. Also, be careful with the typography of your shortcode. Your quotes seem to be incorrect and probably, that’s why is not working. Check the following core from here -> https://pastebin.com/JBBH6GCJ

Hope this helps!

Thank you!

Hi,

Unfortunately, the theme has not been tested with this such a plugin and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry!

Thank you!

Hi,

I would suggest as a first test to deactivate all plugins except theme provided plugins. Then test again with the validator. Chances are the issue will be solved.
I remember seeing in some topics similar issues being caused by optimization plugins or settings from them.
So many errors would appear if there is no AMP whatsoever for the link you are testing. If this is your website http://www.cidademarketing.com.br from what I can see AMP is not active. Please see this guide if you want to activate AMP – https://tagdiv.com/amp-newspaper-theme/

Hope this helps and let us know how it goes!

Thank you!

Hi,

I saw that you are using a plugin to load the Maps on your website. I do not what kind of plugin is it and also, being an untested one, we cannot say for sure if it will work or not as expected with the theme. Try to use the embedded code from Google Maps and simply add the code inside a Column Text element.

Hope this helps!

Thank you!

Hi,

I have checked your website and the admin bar does not appear when you are not logged in, as you can see here -> https://www.screencast.com/t/DlbiaAdvOWJ This is the default WordPress functionality.

Thank you!

Hi,

Yes, you’re right and the menu should be correctly displayed. Try to force clear all of your caches, purge CDN files and check the results. I have checked your website and the top menu seems to be displayed, as you can see here -> https://www.screencast.com/t/holvP8NGL

Thank you!

Hi,

All the Widgets can be set up from Widgets section area, from the panel -> https://www.screencast.com/t/FHhtMIGynf In that section, you can customize it as you wish, using all the available theme’s elements.

Thank you!

Hi,

Unfortunately, I do not exactly understand what’s eblogger? Do you want to create a blog with the theme? If you want to achieve this, you need to set up your page to be by your latest posts from Reading, the section from here -> https://www.screencast.com/t/usmsNdq9zL If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thank you!

Hi,

Unfortunately, the theme does not support RTL. Sorry for the inconvenience, this would be the better solution, to request a refund and pick a theme with RTL support out of the box. It would be quite difficult to modify this theme for RTL.

You can request a refund here – https://themeforest.net/refund_requests/new and we will approve it as soon as possible.

Thanks.

Hi,

Unfortunately, the theme does not have any such an option for this. Indeed, if you change your website from HTTP to HTTPS, all the links will be hanged and that’s why the Facebook Like count will become zero. Please check the following useful guide from here -> https://www.leaderssl.com/articles/378-how-to-restore-facebook-likes-and-reposts-after-switching-to-https

Hope this helps!

Thank you!

Hi,

I do not exaclty understand what you want to achieve. On the mobile, the theme will display you the same desktop version but in responsive mode. That’s all. Each desktop modification will also appear on mobile devices. If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thank you!

Hi,

Sorry, this is not possible because this functionality is built-in in our theme.

Thank you!

Hi,

Try to clear all the caches, server cache and purge CDN files if you are using the Cloudflare and check the results.

Thank you!

Hi,

Do you are referring on the AMP? Provide some useful screenshots with your settings so I will be able to provide a more accurate response.

Thank you!

Hi,

Try to use the Font Awesome 4 Menus and try to add icons in front of your title, using this plugin. Check the documentation from here -> https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank for your understanding!

Hi aloysiuspattath,

If you are referring to the infinite scroll for posts when you are using the Mobile Theme, please notice that’s functionality is not valid for this case, sorry! This is available only for normal theme.

Thanks.