Hello anglodb,

You should re-install the latest version of the theme via FTP way, use only the plugins that come bundled with the theme packet and rule out any conflicting plugins. I suggest you install the theme again via this way because this is the surest method in this regard. A bad theme installing can cause this type of issues and that’s why it is very important to make a new fresh install from scratch and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello boersma,

There is no problem in our TagDiv Gallery. Notice that is the look and design for this feature and if you want to change it, you should use a custom CSS like in the above example. I do not understand why you said that there is a problem because it does not exist it.

Thanks for your understanding!

Hello TheNetzwerker,

I have checked your website and I did not saw any problems with your Ads on your Widget. Everything seems to work as properly, as you can see here -> https://www.screencast.com/t/UN68cytSw1 I do not exactly understand your request, sorry! So, please notice that if you will use the AdBlock, this will block your ads and that’s why these will not be displayed.

Thanks for the message!

Hello Cstenzinger,

I have checked your website and I saw that you have some errors in your Console and also, you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Try to revert the theme to a default state, without any additional customization and check the results.

Thanks for the message!

Hello femprez,

You should try to make a new clean install from scratch via FTP way, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. I do not know what settings you made, sorry! Probably you break the site. Make a full backup to your database and make a new clean install from scratch.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello jmeskunas,

Unfortunately, it seems to be a problem with your database. Probably, this is corrupt. You can try to make a new clean install with another database and you can try to copy and then paste the specific table with your widgets in the new database. Copy them from old database to new database and check the results. Also, you can try to see the following tutorial here -> https://www.maketecheasier.com/fix-corrupted-wordpress-database-2/ and maybe you can save your database. -> https://www.maketecheasier.com/fix-corrupted-wordpress-database-2/

Thanks for your understanding!

Hello weezyworld,

Please check the Theme panel here -> https://www.screencast.com/t/dUxP3yFBt because there you will see all the settings which can be select for this feature. If you want to add more settings for this, notice that you should do it yourself because it is not a simple task and involve some additional customization and we cannot provide custom implementation at the moment, sorry! For more information about this feature, please consult here -> https://forum.tagdiv.com/more-articles-box/

Thanks for the message!

Hello sabwolf,

Unfortunately, our theme does not have any such an option for it, sorry! Also, the ‘events’ plugin is not tested with our theme and we have no idea about the theme behavior with this type of plugin, sorry! Notice that is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello Arek,

Unfortunately, our theme does not have any such an option for Custom Post Type, regarding on Video Section. Notice that at the moment, this type of section is available only for the normal post type. So, if you want to implement it for Custom Post Type you should do it yourself because this is not a simple task and you should make some additional customization through the code which involves custom work and we cannot provide this type of services at the moment, sorry!

Thanks for the message!

Hello SteveWA,

I am glad that you could solve your problem and also, I will thank you for your solution. It may be useful for other users who are looking for this implementation.

Thanks for your message!

Hello motherboard,

Yes, it is possible but please notice that is not a simple task. Yo should edit each post template used by you on your website and add there your desired code. It is not a simple task and if you do not have a solid knowledge in this regard, please consider hiring a freelancer/developer to help you!

Thanks for the message!

Hello roqeem,

You should use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-image-gradient:before{
display:none;
}

The result is here -> https://www.screencast.com/t/KOVFIiu5DN3

Thanks.

Hello LCale,

I have inspected your website and I saw that you have some additional customization for your Block 14. Our theme does not have a hover effect on Block 14, sorry! This effect is custom made by you. Please notice that we cannot provide support for your additional customization, sorry! If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!

Thanks for the message!

Hello

I have checked your website and I saw that you have some errors in your console as you can see here -> https://www.screencast.com/t/qCnAxWYGiS8 These type of errors could come from your untested plugins which might interact with the theme core files and cause a lot of unknown issues. Try to disable all of these, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled wit the theme packet and rule out any conflicting plugins. If the problem is still there, you should make a new clean install from scratch via FTP and check the results.

Thanks for the message!

Hello newsmaguser,

If you want to make these changes, you should use the code below and place it in Theme panel->Custom CSS area. The code is ->

.td-post-content p{
font-size: 20px;
}
.td-post-content blockquote p{
color:red!important;
}

The result is here -> https://www.screencast.com/t/GWExdii8

Thanks for the message!

Hello srs,

Please follow this topic for a few possible solutions https://forum.tagdiv.com/topic/visual-composer-does-not-have-valid-header/
If you still cannot install it, though, install it manually via FTP. Oddly when WordPress installed via Server panel, there can be some odd permission stuff, and it sometimes can be a headache.
I have checked your website, and I saw the Analytics code at the left top of your site. Check the Google Analytics field and put in between script tag like this <script>your code</script>. Clear all your caches, purge CDN files and check the results.

Thanks.

Hello roqeem,

If you want to avoid these double images, you should try using the post template style 5 because this template will not display the featured image in post content. For more information about post template, please consult here -> https://forum.tagdiv.com/newsmag-post-templates/

Thanks for your understanding!

Hello roqeem,

Provide your website so that I can take a closer look at your footer section. Depends on what type of footer template you are using and also, what kind of block you are using in your footer section.

Thanks for the message!

Hello roqeem,

If this setting is enabled, means that this option will work. Provide your website, so I can inspect it closer.

Thanks for them the message!

Hello LCale,

If you want a more accurate code, you should provide your website URL so I can take a closer look at it. Also, if your website is private and you cannot provide here, you should try to create your custom CSS code using the following guide here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ You should looking after margin-right or left for that container.

Thanks for your understanding!

Hello visioneer,

Please check the Theme panel->seetings and from there you can remove the border, like this -> https://www.screencast.com/t/ipBhIUIzrX

Thanks for the message!

Hello mmeida,

WP Rocket is not tested with our theme and until now, we have a lot of bad reports in this regard, sorry! Also, please provide some useful screenshots with your problem because I do not exactly understand which is it.

Thanks for your message!

Hello TheNetzwerker,

Why do you are using the AdBlock? Do you want to block you Ads? Please notice that if the AdBlock is active, your all Ads are blocked, right?
If is not what you mean, please provide more details about your problem so I will be able to provide a more accurate response.

Thanks for the message!

Hello Girltrotteuse,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello SmilingSun,

Please ensure that you are using the latest version of the theme, installed via FTP way, remove all untested plugins, use only required plugins, clear all your caches, purge CDN files and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!