Hello Edragon,

Please notice that our child theme comes bundled with the theme packet and this version is only available (tested) with our theme. For more information about this, please consult here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for the message!

Hello lvpt,

Try to comment out this snippet of the code, like this -> http://screencast.com/t/uSCAFyecYS

Thanks for the message!

Hello tanzj,

Please provide more information about your problem. Also, you should provide here some useful screenshots where you explain your problem so I ca inspect it closer and also, so I will be able to provide a more accurate response. Also, provide your website URL so I can take a closer look. Also, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins.

Thanks for the message!

Hello Marian,

Din pacate, tema noastra nu a fost testa cu nici un plugin cu functionalitati petnru topuri si recomandari si de aceea nu pot sa iti dau un raspuns precis sau vreo recomandare in aceasta privinta, imi pare rau! Tema noastra are implementat optiunea de author review la site, facuta de insusi autorulu postului, caracteristica a temei care probabil te poate ajuta in proiectul tau. Pentru mai multe informatii in aceasta privinta, consult link-ul aceasta -> https://forum.tagdiv.com/reviews-2/
Poti incerca tema naostra cu diverse plugin-uri ce au aceste functionalitati dar nu putem garanta ca vor merge 100% cu tema naostra si ca nu vor aparea conflicte in tema. Trebuie doar sa incerci si sa vezi care se portivesc si funtioneaza corespunzator cu tema.

Multumesc pentru intelegere si o zi frumoasa in continuare!

Hello cre8,

Please notice that our theme has a big list of Modules/Blocks which are available from Theme panel. You should consult our live list from here -> http://demo.tagdiv.com/newspaper/block-2/ and then you are free to choose every element you want to your project. For more information about our blocks, please consult here -> https://forum.tagdiv.com/block-settings-guide/
If is not what you mean, please provide more details so I will be able to provide a more accurate response. Also, you can provide some useful screenshots with your desire.

Thanks for the message!

Hello dimitar,

There is an option for it in Theme panel -> Categories section, like this -> http://screencast.com/t/2RWuPbIxC For each category you can change the category tag color and also, the background color. For more information, please check here -> https://forum.tagdiv.com/how-category-settings-work/
If you are referring to this line -> http://screencast.com/t/jiqGJoO4TStP you should use a bit of CSS code to hide it. Try the code below ->

.td-footer-bottom-full .td-container:before {
background-color:inherit;
}

The code is -> http://screencast.com/t/97fdd0u53

For more Footer settings, please consult the theme panel, like this -> http://screencast.com/t/1qjNIw3zk

Thanks for the message!

Hello Cosmin,

Please keep in mind that our theme forest page was updated and that’s why you got the update message. The theme has not been updated.

Thanks for the message!

Hello khan_7,

It is possible to be a CDN problem. Try to clear all your caches, purge CDN files if you are using the CDN system and if you are using some untested plugins, try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks.

Hello Shawn,

I have inspected your website, and I saw that in mobile mode, the featured images are not properly working. Also, I have notice that you have some errors through your console, like this -> http://screencast.com/t/U06gMgntKO1 and also, you are using some untested plugins. Please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a full backup to your data and make a new clean install from scratch via FTP and check the results. -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello emalgumlugardomundo,

I have replied you via another topic and I have said you that if you want to change the style of this block you should make some additional customization which is net covered by our support. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello emalgumlugardomundo,

If you want to change this block, you should edit the theme core file corresponding to this template, like this -> http://screencast.com/t/PiEzXRDxT Notice that is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello Bjerknez,

I have tried to inspect your website but I got 404 error. I guess that your link is bad. Also, please notice that you should read the plugin documentation in order to achieve as you wish. So, please notice that the Rev Slider is a complex plugin which has a lot of features and settings and you should become familiar with all of these only if you will read the documentation here -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/ Please notice that we cannot provide custom work at the moment, and you will have to do that yourself.

Thanks for your understanding!

Hello votranhtuhi,

I guess that your problem with Visual Composer regarding on unavailability of text editor button is not affected by system status. I suppose that rather is a WordPress issue related. Notice that the theme have only the .htaccess and this file should have to respect the default structure of it, as you can see in our documentation here -> http://screencast.com/t/e38Irdz8ZJd This is the standard structure of this file.
Regarding on Suhosin, please keep in mind that this is just a server module and you should try reading all documentation of your host because this setting is related to your server. Also, please notice that you can get more online information about this, here -> https://suhosin.org/stories/index.html -> https://suhosin.org/stories/install.html
Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.

Thanks for the message!

Hello saggel,

As you can see above, the core file where you should do this modification is td_block_related_posts.php http://www.screencast.com/t/Okmq7lxTDzGd

Thanks for the message!

Hello,

Check your system status and set it according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Increase the PHP memory.

Thanks for the message!

Hello ollabs78,

The visual composer activation message appears on all sites that use visual composer, not matter the theme or domain. In our case, you must ignore this message as the Visual Composer does not require activation when it’s provided in the theme package. The plugin authors cannot verify this though so they could not remove the message to this particular case. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
All the theme installing should have to be done via FTP because this is the surest and safe method in this regard. For more information about this, please consult here -> https://forum.tagdiv.com/install-via-ftp/

Thank you for your understanding!

Hello sphink,

Please keep in mind that the mobile theme will display a different layout of your homepage and this cannot be edited by Theme panel, sorry! If you want to make some adjustments to your mobile homepage, you should edit the theme core file, like front-page.php, like this -> http://screencast.com/t/ntaRLpm9m For more information about our mobile theme concept, you should consult here -> https://forum.tagdiv.com/the-mobile-theme/
So, if you are unhappy with our mobile theme, you should simply disable the mobile theme plugin and the theme will be automatically switched to the general responsive mobile version.

Thanks for your understanding!

Hello hkubilayonal,

Please make sure that you are using the latest version of the theme and also, the latest version of Visual Composer which comes bundled with the packet and which is Visual Composer 4.12.1. Also, try to check your system status to be higher increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Try to increase the PHP memory because this can be exhausted. The theme installations should have to be done via FTP because this is the surest method in this regard. Check the documentation here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello milkcrat,

The visual composer activation message appears on all sites that use visual composer, not matter the theme or domain. In our case, you must ignore this message as the Visual Composer does not require activation when it’s provided in the theme package. The plugin authors cannot verify this though so they could not remove the message to this particular case. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
All the theme installing should have to be done via FTP because this is the surest and safe method in this regard. For more information about this, please consult here -> https://forum.tagdiv.com/install-via-ftp/

Thank you for your understanding!

Hello Ladiesabroad,

If you want to align your image caption to center, you should use the code below and place it in Theme panel->Custom CSS Area.

The code is ->

.wp-caption-text, .wp-caption-dd {
text-align: center;
}

The result you should see here -> http://screencast.com/t/mBIReoeN

Thanks for the message!

Hello Phonetic,

Thank you for your message, and I am glad that you have posted your solution here. This code may be useful to other users who seek this.

Thanks.

Hello,

Try to consult the Google, tell the problem and they should be able to provide a more accurate response in this regard. Notice that the theme only take the code and render it to your side. Also, you can try to update the theme to the latest version of it and check the results. For more information about our Ads you should consult here -> https://forum.tagdiv.com/header-ads-adsense/ If you have some additional customizations you should try to disable all of them and try to revert the theme to the initial state to rule out any issues and conflicts, clear all your caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello gos_ant,

Please keep in mind that the Translation feature is fully compatible and tested with the theme and seems to work as properly until now. Unfortunately, more and more users report having this problem with Translation but when we try to see where the problem is on their site, it works. We cannot recreate this issue to our side. Therefore, please provide as many details about your configuration because the reasons that can cause this error are quite different. Also, please try to disable anything else which you think that influence the good functioning of the theme -> Ad Blocker, try the theme on more than one browsers.
If you are using the https URL, please try to follow the next steps for your Translations. Try to load your desired translation from panel and then you can see in left corner of your browser, an icon with a shield and then try to Load unsafe scripts, like this -> http://screencast.com/t/aLm2aAFv5
Also, if your problem is still there, please try to translate manually your strings from the theme panel, like this -> http://screencast.com/t/s6bfE5NI6t
Also, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look to your setup page and also, so I will be able to provide a more accurate response. Please provide there the link to this topic so we can quickly identify you.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Igente,

Please look at this image here -> http://screencast.com/t/4t1ID2Xk2Xi and there you will see where is the exact code which adds the Ad in post template style 13. If you want to make any changes in this post template, you should edit this core file. Notice that is not a simple task, and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello ihering,

Please keep in mind that the Translation feature is fully compatible and tested with the theme and seems to work as properly until now. Unfortunately, more and more users report having this problem with Translation but when we try to see where the problem is on their site, it works. We cannot recreate this issue to our side. Therefore, please provide as many details about your configuration because the reasons that can cause this error are quite different. Also, please try to disable anything else which you think that influence the good functioning of the theme -> Ad Blocker, try the theme on more than one browsers.
If you are using the https URL, please try to follow the next steps for your Translations. Try to load your desired translation from panel and then you can see in left corner of your browser, an icon with a shield and then try to Load unsafe scripts, like this -> http://screencast.com/t/aLm2aAFv5
Also, if your problem is still there, please try to translate manually your strings from the theme panel, like this -> http://screencast.com/t/s6bfE5NI6t
Also, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look to your setup page and also, so I will be able to provide a more accurate response. Please provide there the link to this topic so we can quickly identify you.

Hope this helps and let us know how it goes!

Thanks for your understanding!