Hello rafaelmontilla,

Please ensure that you are using the latest version of the theme -> Newspaper 7.3 with Social Counter 4.1 and Visual Composer 4.12, clear all your caches and check the results.

Hope this helps!

Thanks for your message!

Hello all,

Please try to download again the theme from the Theme Forest because we have fixed the issue regarding on Mobile theme but the version of it has not been changed…it is still 7.3 version.

Thanks for your message!

Hello Mihael Sanko,

Please try to download again the theme from the Theme Forest because we have fixed the issue regarding on Mobile theme but the version of it has not been changed…it is still 7.3 version.

Thanks for your message!

Hello Rhonda,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the issue. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello brianzulberti,

I have checked your website and I didn’t saw any problems with your Logo. Please provide some useful screenshots where to show this because I cannot recreate this issue on my side with your website, sorry!

Thanks for your understanding!

Hello gummy,

Noo, you must not buy anything regarding on Revolution Slider. Please notice that this type of plugin come bundled with our theme and you can directly install it from Plugins->Add New using the .zip file of it. For more information about this, please consult our documentation here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thanks for your understanding!

Hello

Unfortunately, this type of functionality it is not implemented in out Theme panel but please notice that you can use it with some CSS code. As an example, please look this screenshot like this -> http://screencast.com/t/zYQEQun0dsoH
If you need more assistance in this regard, please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Fiat Ministry Network,

First of all, thank you for your kind words and I feel glad that you are satisfied with our product. Please notice that the Mobile theme is our latest improvements to our theme and is too different than the Mobile Responsiveness version which was until now and which is in the present available if you disable the Mobile theme plugin. Please keep in mind that the mobile theme has been designed to have very basic structure just to be very fast and simple to use. The Mobile Theme will display you 1 Big Grid to the top of your homepage, filtered by your Featured post, some content but only if you added this in Mobile Editor and in the bottom of the page you get the Latest Articles module. All of these elements are set it by default and you cannot change this but only if you want to alter the code. If you are unhappy with this, you can simply turn off the mobile theme plugin and the theme will be switched to the normal responsive mobile which displays you all the elements which are in the desktop version, adjusted to mobile mode.
For more information about mobile theme, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for your understanding!

Hello p0ltergeist,

1)Ensure that you have right set your Big Grid from Block Settings in order to achieve best results. Check this screenshot -> http://screencast.com/t/57E4NmtR
2,3)Try to read all our documentation regarding on Sticky Menu and ensure if you have followed these steps in order to achieve as you wish. If your problem is still there after this, please try to disable all the active plugins, leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
4)Here is talking about some .js errors which occur due your untested plugins used by you and which interfere with the theme code or with other plugins and cause this issue.
5)This happens due your untested plugins. Try to disable all of them and use the theme only with the required plugins which come bundled with the theme.

Thanks for your understanding!

Hello jivy26,

Unfortunately, this type of widget has been designed to be used only in top bar menu, sorry! Please notice that this feature detect only the top bar menu and that’s why this cannot be moved to another way. Another alternative for you would be to disable this one and try to find some plugins with this functionality which could be put into another place than top bar menu, like in the main menu and see how this will work for you.

Thanks for your understanding!

Hello RobiTan,

As my colleague Andrei pointed you above, you will have to add the ! between parentheses if you want to turn on this widget and if you want to turn off this one you just delete the !. So, if you want to display another content it is necessary to do some additional customizations through code that involve custom work and we cannot help you in this regard because we cannot provide customization services at the moment, sorry! As a hint, to change the content it is required to change this foreach, like this -> http://screencast.com/t/5NADgDdz8Xtd If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you.

Thanks for your understanding!

Hello claus,

Unfortunately, our theme does not have such an option for your requests, sorry! Please notice that the Related Articles modules have been designed to be used only to the post pages. If you want to develop our theme and if you want to display more levels in our theme and if you are not aware of the steps which you are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello boos11,

I am glad that you could manage you problem.

Thanks.

Hello hmader,

Please notice that the Jetpack is a very complex plugin which has a lot of modules which is not tested with our theme. Some of these might interact with the theme and cause this issues. For example, Photon module it seems to be a troublemaker plugin and we do not recommend using this. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello themesic,

Unfortunately, this website does not use our theme. As I can see here, this website has 2 sidebars and our theme do not support this thing, sorry! I do not know what type of theme is used into this website. You can try to find some online checker that provide you the theme which is used in this website.

Thanks for your understanding!

Hello neilw,

Please update your Visual Composer to the latest version of it -> 4.12, clear all your cache and check again.

Thanks for your message!

Hello dan958,

Do you are referring to breadcrumbs? -> http://screencast.com/t/KCaQlyXV Please ensure that you have the latest version of the theme and also, you have the breadcrumb available for these posts. If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks.

Hello Ranj,

For your first request, please notice that there is talking about Ajax Filter feature. If you want to rule out this option, you can do that from Block Settings, like this -> http://screencast.com/t/OovaLEfuGlnJ
For your second request, please notice that you cannot increase the width of that featured image from that Block displayed in your sidebar because you can break the layout of the theme. As you can see in our demo preview, this is the general theme behaviour….the advertisement dimension in sidebar is 300*250 px and the featured image from Block is 324*235 px, like this -> http://demo.tagdiv.com/newspaper/ -> http://screencast.com/t/ZQLUUd7dL

For your latest request, please notice that our theme does not have such an option that offers you a way to change the viewport -> desktop or mobile, sorry!

Thanks for your understanding!

Hello pixus,

You can try to use the code below and place it in Theme panel->Custom CSS area.

.woocommerce .form-row .input-text {
font-size: 20px;
}

The result you should see here -> http://screencast.com/t/PVGLvyiZin

Thanks.

Hello fkpress,

All the settings which are available for our Instagram widget could be found here -> http://screencast.com/t/dSKywYq4 For more information about this, please check the documentation here -> https://forum.tagdiv.com/instagram-widget/

Thanks for your understanding!

Hello mariofim,

If you want to replicate the same header layout with our demo tutorial, like this -> http://screencast.com/t/9ATK0DbI please notice that you will have to use the Revolution Slider plugin in order to achieve that. For more information about this plugin, please check this documentation here -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

Hope this helps!

Thanks for your understanding!

Hello mystudent,

Please try this ->

.widget_facebook_likebox .block-title a {
background-color:transparent;
}

Results-> http://screencast.com/t/t9FRPyKUUL

Thanks.

Hello azli,

Unfortunately, the post view count does not exist on the modules/blocks, sorry! So, if you want to display these to the modules, please refer to this topic here -> https://forum.tagdiv.com/topic/view-numbers-in-block/

Thaks for your understanding!

Hello sniperetn,

Unfortunately, please notice that the theme does not recognize the shortcode in category description page and therefore, you cannot add shortcode there, sorry! You can try to use some plugins with this functionality which allow you to add these shortcodes.

Thanks for your understanding!

Hello themesic,

Unfortunately, our theme does not have such an option for it and we cannot make any recommendation in this regard because we do not tested any plugins in this case, sorry! Please try to find some of them with this functionality and see how it will work for you or some customers which already uses this type of plugin might recommend you here.

Thanks for your understanding!