Hi,

Provide your website URL so I can take a closer look at it and also, provide some useful screenshots with the problem so I can identify it closer.

Thanks.

Hi,

Ensure that you have correctly installed the theme via FTP way, updated all of the plugins which come bundled with the theme core files, remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thanks for your understanding!

Hi,

I have checked your website and it seems to works as expected. The images are correctly loaded.

Thanks for your understanding!

Hi,

You need to use TD Composer, as you can make a normal page, on three columns where you need to add any element you want inside them. -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thanks for your understanding!

Hi,

First of all, ensure that you have updated the theme to the latest version of it, all of the theme’s parameters are correctly increased according to our guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

Hi,

Ensure that you have made all of the recommended steps from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ Also, if you want to achieve better theme performance on mobile, you need to use the Mobile Theme plugin.

Thanks for your understanding!

Hi,

If you want to achieve something like this, first of all, you need to make a new page where you need to display these menus on three columns and then, display that page in your header menu, like this -> https://www.screencast.com/t/9U8K8BqTudj https://www.screencast.com/t/PQWIIeSA8Fld -> https://www.screencast.com/t/sO92Fsrkc6 and the result is here -> https://www.screencast.com/t/QUngcCQZAhsM

Thanks.

Hi,

Did you have checked this team feature from here -> https://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/?

Thanks for your understanding!

Hi,

By default, the social icons will be opened in a new window.

Thanks for your understanding!

Hi,

Please check our documentation for Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks.

Hi,

Check here -> https://forum.tagdiv.com/topic/changing-the-date-to-x-time-ago/

Thanks.

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide CPanel access for more deeper investigations.

Thanks for your understanding!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and full CPanel access so we can further investigate it closer your setup page and also, so we try to install the theme. Did you have tried the FTP method for installing/activating your theme? Check here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hi,

Try to resave your permalinks after you have made this change.

Let us know how it goes!

Thanks.

Hi,

Yes, it’s possible if you will use the Cloud Template Library for Single Template. using this tool, you can use the TD Composer for creating your own Single Template, which is more powerful. Check the plugin documentation from here -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks for your understanding!

Hi Dragan,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Provide there the link of this topic so we can quickly identify you. Also, provide CPanel access.

Thanks.

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

Please provide more details about your problem and your website URL with some useful screenshots so we can take a closer look at it.

Thanks for your understanding!

Hi,

At the moment, only 5.6 version of Visual Composer is tested with our theme. We know that the latest version of this plugin is 5.7 but at the moment, this one has not been tested with the theme and we cannot release it with our theme packet, sorry! We will include it in near future updates, sorry!

Thanks for the message!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you. Also, before sending us this email, please remove all of the untested plugins, clear all the caches, purge CDN files.

Thanks for your understanding!

Hi bozton,

Please provide more details about your request because I do not exaclty understand what you mean, sorry! Also, provide your website URL and some useful screenshots with the problem so I can take a closer look at it.

Thanks.

Hi,

Did you have tried the following settings from here -> https://forum.tagdiv.com/modal-window/? Check it and let us know how it goes?

Thanks for your understanding!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information(wp-admin) so we can take a closer look at Hero Section. Also, provide there the link of this topic so we can quickly identify you.

Thanks for the message!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks for the message!

Hi,

Provide more details about your desired changes. Some useful screenshots are needed for a better understanding. About what kind of mega menu did you have referred?

Thanks.