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Catalin
tagDiv Staff

Hello Seb,

I am glad that you have managed your problem.

Thanks for the message!

Catalin
tagDiv Staff

Hello snaxzer,

Indeed, the Visual Composer loads the Font Awesome library but it seems to be so unstable this feature and those fonts seem to be applied only to the pages where the Visual Compose is used and that’s why we recommend the Font Awesome for Menus plugin.

Thanks for your message!

Catalin
tagDiv Staff

Hello divinechild,

Unfortunately, our theme does not have such a simple option that offers you a way to change the logo corresponding to what type of language you are using, sorry! Unfortunately, the theme does not have such a plugin tested in this regard and we cannot make a recommendation in this regard. If you are using this type of plugin, you will have to adjust it to work as properly with our theme and then if you want to add this option regarding on logo you will have to create a variable which detects the language used by you and depending on what language you are using to change the logo. To do this, you will have to add some conditions in files which are created the logo and add if/else statement -> http://screencast.com/t/NhcXz3vuW As you can see, this is not a simple task and this method involve custom work. So, if you are not aware of the steps which you are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello jencinas69,

If you want to replace in your footer that three default sections -> http://screencast.com/t/5L4tPiUBE with yours desired, please notice that you will have to use the Footer template style 5 which allows you to customize your footer as you wish. So, if you are using the Footer template style 5 you will have to add in Footer 1,2,3 from the Widgets, like this -> http://screencast.com/t/ux9rx4d88qK For more information about footer template, please consult our documentation here -> https://forum.tagdiv.com/footer-templates/
For your second request, please notice that the day is affected by the WordPress language.

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello amorpeth,

I suppose that you have some additional customizations and the logo was increased with a bit of CSS, right? So, with the new update, the logo has been changed because it was introduced the H1 tag the class was changed to another one and that’s why your old CSS is not applied in the latest update, as you can see here -> http://screencast.com/t/103uqsss43 You will have to adjust your custom CSS in order to achieve as you wish.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello nitinagarwal1988,

Unfortunately, our theme does not have such an option that offers you a way to change the fonts for the mobile theme, sorry! Please notice that the mobile theme intends to have a very simplistic layout for having a good performance in page speed and if you want to change the structure of it, you will have to alter the code from the core file, like this -> http://screencast.com/t/OaZv12hNC
If you want to display more levels in our theme and you are not aware of the steps which you needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks.

Catalin
tagDiv Staff

Hello nherious,

Unfortunately, our theme does not have such a simple option for it but only if you will change the plugin file and we cannot do this. If you want to do this and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you or simply ignore that message.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello tlmmedia,

If you cannot activate your theme according on this -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ please try to activate it manually, like this -> http://screencast.com/t/gaEnNEZG2Nu and follow the steps which are presented there.

Thanks for the message!

Catalin
tagDiv Staff

Hello wonderwallbya,

If you want to add some ads on your category pages, please refer to this topic here -> https://forum.tagdiv.com/topic/ads-on-page-category/ because there you will find the method which you will have to follow to achieve as you wish.

Thanks for the message!

Catalin
tagDiv Staff

Hello amorpeth,

Please provide your website URL if you want to help you. I need this because I can inspect it closer your website and also, I can provide a more accurate code.

Thanks.

Catalin
tagDiv Staff

Hello

If you want to change the background-color for your menu items when you are hovering over these, you will have to use a bit of CSS code and place it in Theme panel->Cusotm CSS area.

The code is ->

.sf-menu ul .td-menu-item > a:hover, .sf-menu ul .sfHover > a, .sf-menu ul .current-menu-ancestor > a, .sf-menu ul .current-category-ancestor > a, .sf-menu ul .current-menu-item > a, .sf-menu > .current-menu-item > a:after, .sf-menu > .current-menu-ancestor > a:after, .sf-menu > .current-category-ancestor > a:after, .sf-menu > li:hover > a:after, .sf-menu > .sfHover > a:after, .td_block_mega_menu .td-next-prev-wrap a:hover, .td-mega-span .td-post-category:hover, .td-header-wrap .black-menu .sf-menu > li > a:hover, .td-header-wrap .black-menu .sf-menu > .current-menu-ancestor > a, .td-header-wrap .black-menu .sf-menu > .sfHover > a, .header-search-wrap .td-drop-down-search:after, .header-search-wrap .td-drop-down-search .btn:hover, .td-header-wrap .black-menu .sf-menu > .current-menu-item > a, .td-header-wrap .black-menu .sf-menu > .current-menu-ancestor > a, .td-header-wrap .black-menu .sf-menu > .current-category-ancestor > a {
background-color: blue!important;
}

The result -> http://screencast.com/t/QtaALwAm

If you refer to something else, please provide more details.

Thanks for the message!

Catalin
tagDiv Staff

Hello nirmal___,

Please notice that this request involves speed optimization and this type of services are not covered by our support. The page speed depends on more factors and also, it depends very much on how you manage your website. In order to achieve best results with your speed pages, you will you will have to spend quite a bit of time learning that first to do so. we have made a tutorial which explains the general steps which should have followed in order to achieve a good performance in this regard. Please try to check our documentation here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ Please notice this tutorial is addressed only for ADVANCED USERS and if you are newbie with this and if you are not aware of the steps which you needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry! Our support policy you can find here -> https://forum.tagdiv.com/support-policy-2/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mrthemeforest,

If you want to remove that strings ‘About Us’ please notice that you will have to use a bit of CSS code because our theme does not have such an option in Theme panel to do that. Please try the code below and place it in Theme panel->Custom CSS area.

.footer-text-wrap .block-title {
display:none;
}

If you refer to something else, please provide more details.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello sarah23,

This is talking about Mobile Theme. So, please notice that you have this layout for mobile mode because you are using the Mobile Theme and our demo do not use the mobile theme and there it is displayed the normal responsive view for mobile. If you want to have this default layout, you will have to simply disable the mobile theme plugin and the theme will be switched to the general responsive mobile version.
If you want to fins more details about mobile theme, please consult our documentation here -> https://forum.tagdiv.com/the-mobile-theme/

Hope this helps!

If you refer to something else, please provide more details.

Thanks.

Catalin
tagDiv Staff

Hello doublemd12,

If you want to add some spaces above your website, you will have to use a bit of CSS code to do this. Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

@media (min-width: 1180px){
#td-outer-wrap {
margin-top: 40px!important;
}
}

The result -> http://screencast.com/t/g6Iy9MFEAtD

Thanks.

Catalin
tagDiv Staff

Hello fabiosoft,

You can read about breadcrumbs here – https://developers.google.com/structured-data/breadcrumbs and if you want to change it from the code, you will have to edit this folder -> http://screencast.com/t/tYPYscgVEr9f
If you need more additional customization and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Hope this helps!

Thanks for your message!

Catalin
tagDiv Staff

Hello kazihaha,

Please ensure that you respect the order of smart list to achieve best results -> Title/Image/Description. We have a lot of smart lists and every of them has an own design. So, if you want to use the Smart list 7, please notice that every time the first image will be displayed at the bottom of the page because this is the style for this smart list. If you want to have some photos in your smart list content you will have to begin with the following order -> Title/Image/Your content which can include some photos For more information about our smart lists, please consult our documentation here -> https://forum.tagdiv.com/smart-lists/

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello kaidensharma,

Please keep in mind that every demo has been custom designed and each element has an own design. So, if you want to change the color for the ‘Say What’ logo, please notice that this is just a photo and you cannot change it from the panel, but only if you will edit this logo and change from there the color with yours desired.
In order to achieve some changes, please ensure that you have changed the correct values from your elements. I have done some tests on my side and everything seems to work as properly, as you can see here ->
http://screencast.com/t/R1Kc0exUuxwE -> http://screencast.com/t/v6bMqyM1

If you refer to something else, please provide more details about what type of settings are not applied so I can inspect it closer and also, so I will be able to provide a more accurate response. You can provide some useful screenshots for a better understanding.

Thanks for your message!

Catalin
tagDiv Staff

Hello jmagra,

Unfortunately, our theme does not have such an option to set your photo gallery on masonry mode, like as Masonry Media Grid from Visual Composer element, sorry! So, if you want to have the similar effect, please notice that you can use our galleries, like as Tagdiv Slide Gallery. For more information about this feature, please consult our documentation here -> https://forum.tagdiv.com/gallery-2/ Also, you can use attachments page gallery, like this -> http://screencast.com/t/rQRW3HLaZBs

If you refer to something else, please provide more details.

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ikidolanan,

First of all, please ensure that you have fully updated your theme using the FTP method because this is the surest method in this regard and then you will have to increase the system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/. So, if you cannot increase these parameters, please consult your hosting provider and ask them to do this thing. Try to disable all the active plugins and leave just Visual Compser to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello rmothie,

Please try to disable all the active plugins ,leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello kanstan,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is important to do this because your untested plugins which you are using in the theme could interfere with the theme and might cause a lot of unknown issues.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello aungwin,

Unfortunately, this type of plugin (Polylang) is not tested with our theme and we cannot say this plugin will work properly with our theme, sorry! Also, please notice that we cannot provide plugin implementation and support for untested plugins. So, please try to find other plugins with this functionality and test them how it will work as properly with the theme. For example, you can try to use Q Translate X because some of our clients have used it and were been satisfied with it. Please notice that if you want to make your plugin work as expected with our theme, it is necessary doing some additional adjustments to the theme for better results and these involves custom work and we cannot provide this type of services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello anurugwo,

Unfortunately, our product does not have such an option that offers you a way for the theme to automatically pick the first image on a post as featured image, sorry! Please notice that the only way in this regard is to set the featured image manually from the panel. As a suggestion, you can try to find some plugins with this functionality and test how it will work with our theme. Unfortunately, we cannot recommend something like that because we have no tested any plugins in this regard, sorry!
I have checked your website and I saw that you images are displaying now, right? So, I have noticed that not all of images are displaying good because are too small to thumbs dimensions.
If you don’t have the possibility to upload large images you could use a combination of plugins to upscale the thumbs – Thumbnail Upscale and Force Regenerate. For more information about these kinds of plugins, please consult their documentation here -> https://wordpress.org/plugins/thumbnail-upscale/ -> https://wordpress.org/plugins/regenerate-thumbnails/ Also, please ensure that the functionalities of these plugins are not affected by the other untested plugins that could create interference through the theme. Please notice that these types of plugins are not tested with our theme and we cannot provide support for the theme. We recommend them because a lot of our customer uses and they were satisfied to their functionality.

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mflee,

Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) which come bundled with required plugins ->Visual Composer 4.11.2 and Social Counter 4.1. Also, please try the theme without any untested plugins which might interfere with the theme and cause a lot of unknown issues.
If your problem is till there after this advice, please make a new clean install from scratch and install the theme only with required plugins and see how it goes.

Hope this helps!

Thanks for your understanding!

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