Hello BigHead_s,

Please ensure that you have fully followed all the steps from out tutorial here -> https://forum.tagdiv.com/smart-sidebar-2/ Also, please ensure that this type of issue does not come from your untested plugins which could interfere with the theme and also. could create some js errors which stopped this feature. Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and test it again and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello wilrek,

Also, please notice that our theme is not tested to the latest version of PHP (PHP 7) and it might occur some errors in it. For achieving better results in this regard, please check the requirements for your hosting provider to be compatible with our recommendation, like this -> https://forum.tagdiv.com/requirements-for-newspaper/ If you meets these requirements and if your problem is still there, please let us know and also, please provide more details about what’s your server configuration.

Hope this helps!

Thanks for your understanding!

Hello alfo28,

Please provide some useful screenshots in which you should explain what you want to exactly achieve so I will be able to provide a more accurate response.

Thanks.

Hello mhendiz,

Please notice that the WordPress uses, ‘by default’, for each visitor, approximatively 40 requests to the database. So, if you install a basic theme, you will bring approx.60-70 requests and if you are using some plugins, your requests will reach to 100 requests/person. If you are over than 600 users (600*100=60 000 requests) and yet, you will have a problem in this regard and that’s why your CPU are ‘going crazy’. Please keep in mind that this is why cache plugin is needed and we recommend using that, for better results. Also, if you do not want to use some caching plugin for your theme, you will have to try to reduce the number of these requests, using fewer blocks on your pages, deactivating the page view count and ajax page view and also, you will have to use only the plugins which are absolutely necessary for your project. Another alternative in this regard would be that your caching plugin to be active only for your pages if you do not have ads (in case of you have not ads for your all pages). So, you can try to disable the WP-Cron.php if you are not using this or you can set it to work at different intervals. For more information about this case, please consult this links here -> http://www.inmotionhosting.com/support/website/wordpress/disabling-the-wp-cronphp-in-wordpress

Hope this helps!

Thanks for your understanding!

Hello ecua123,

If you do not want to update the theme, and also, if your problem is still there, please try to translate manually your strings from the theme panel, like this -> http://screencast.com/t/s6bfE5NI6t.

Thanks for your understanding!

Hello seospec,

For more information about theme updating, please check our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Our recommendation in this regard is using FTP method because this is the surest method for updating. First of all, you will have to do a full backup for your data to be sure as you do not lose all of your customizations and afterwards, you will have to remove your old theme version and add the latest one which you have downloaded from Theme Forest. Please notice that this is the best and safety way to update your theme.

Thanks for your understanding!

Hello jkeywell,

Usually, this kind of error appears when using CDN or loading fonts from a different source. Please try to use this solution and take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Eurorus,

Unfortunately, our theme does not have such an option to move the Facebook app to the footer section, sorry! Please notice that the Facebook could be used only with Social Counter and for more information about this plugin, please check here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello cheekyrome,

I have tested on my side this case and everything seems to work as properly. I have created 2 new custom sidebars and have switched them to other category and the widgets from them still remain there. Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1) and WordPress (4.5.2). Also, please ensure that this type of problem does not come from your untested plugins which could interact with the theme and might cause a lot of unknown issues, like this one. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and rule out the conflicting plugins.

Hope this help and let us know how it goes!

Thanks for your understanding!

Hello ezenwa1,

For your first request, please notice that my colleague referred to this screen options -> http://screencast.com/t/7jaHHWWA

Unfortunately, please keep in mind that this plugin is not tested with our theme and we have no idea about the theme behaviour with this plugin and also, we cannot provide support or implementation for untested plugins, sorry!

If you want to display or add more levels in our theme and you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello colecoboy84,

If you want to edit the sharing button to your mobile theme, you will have to alter the code from the td_module_single_mob.php core file, like this -> http://screencast.com/t/2ZaPrQFGx

Thanks for your understanding!

Hello saltoaldia,

I guess that you want to add the link for your each tab and when you will push the tab1, for example, take you in the certain category which you have set it and for tab2, another category and so on, right? Please notice that you must not change that ID ->http://screencast.com/t/LevC5Buz8VU because this is automatically generated by the Visual Composer and it will have to be unique. So, if you want to display another category in your each tab, you will have to set a block for every tab and you can set it by a certain category. Please follow these steps ->
For example -> for Tab1 you can set the block 1 sorted by Fashin category, like this -> http://screencast.com/t/JGT91450Ky2Y and for tab2 you can set the block 2 sorted by Lifestyle, like this -> http://screencast.com/t/2lD1aDXf5

For more information about w3c specification, please check here -> https://wpbakery.atlassian.net/wiki/display/VC/Content+Elements#ContentElements-TabsSection -> http://www.w3schools.com/tags/att_global_id.asp

Thanks for your understanding!

Hello ukume,

I have checked again your website URL and I saw that you have max-height:30px which I suppose that it is custom added because we have not in our style.css this value for this type of parameter. I have tried on my side and I cannot recreate this issue. Please send us an email at contact@tagdiv.com with your log-in information so we can further inspect your setup page because it is possible that some settings from your panel to be inadequate and might cause this type of issue. We are glad to help you in this regard if that problem comes from our default code. Also, if you have some additional customization through the code and you are not aware of them, I can provide you a custom CSS code to work as properly.

Thanks for your understanding!

Hello Cassiano,

First of all, please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of the required plugins (Social Counter 4.1 and Visual Composer 4.11.2). Please notice that the theme was fully tested and the Instagram is working as expected. Also, please ensure that your Instagram ID is a correct one and public (not private from the Instagram settings). Try to clear all your caches and test it again and check the results.

Thanks for your understanding!

Hello Kayra,

First of all, please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and then please ensure that your parameters are increased to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there was discussed this problem about saving with Wordfence plugin. If you have this type of plugin to active, please disable it or set it according to workaround that was explained in that topic by Bryson T.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello wmmro,

Please send us an email at contact@tagdiv.com with your credentials (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thanks for your understanding!

Hello thomash,

I have tested on my side with your header ad and the results it is the same. Please notice that this is the default theme behaviour for ads, as you can see here -> http://screencast.com/t/ggK52Bb4di

If is not what you mean and if you refer to something else, please provide more details so I will be able to provide a more accurate response.

For more information about ads, please check our documentation here -> https://forum.tagdiv.com/header-ads-adsense/

Thanks for your understanding!

Hello wmmro,

I didn’t saw any problems with your homepages for your both sites. -> http://screencast.com/t/ln5zrrs96 -> http://www.topfitness.ro/wp-content/uploads/2016/05/Supa-de-rosii-100×70.jpg Where is the problem? Please provide more details about this so I will be able to provide a more accurate response.

Thanks.

Hello suevanwinsen,

If you want to move your comment section from your bottom page to your top of the page, you will have to alter the code from the core file corresponding to what type of post template you are using on your side. For example, if you are using the single template style 1 you will have to add the following code in loop-single-1.php, like this -> http://screencast.com/t/TeKwztmHD7op -> <?php comments_template('', true);?> and the result you should see here -> http://screencast.com/t/wvc7LgXx

Thanks for your understanding!

Hello nikhar77,

Please notice that until now we do not have any bad reports in this regard. Please ensure that you are using the latest version of the theme with the latest version of required plugins. Also, please ensure that all of these processes was made via FTP because this is the surest method in this regard. So, if your problem is still there, I suggest doing a new clean install from scratch with the latest version of the theme, clear all your caches and check again the results. It is possible that you installing do be incomplete and that’s why you get this errors. Also, please disable all your plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello zdenko.chabada,

If you want to add some options in your posts template you will have to alter the code corresponding to what type of post template you are using. So, for example, if you are using the post template styl1, you will have to change/add the code in the single_template_1.php or loop-single-1.php, like this -> http://screencast.com/t/xYuPBexl20u

Thanks for your understanding!

Hello wmmro,

Please provide your website URL so I can inspect it closer your homepage and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello saltoaldia,

In your latest screenshot, I have noticed an ID which is automatically generated by Tabs (Visual Composer element) and you must not do anything with it.
If is not what you mean and you refer to something else, please try to use Google Translate and provide more details about what you want to achieve so I can understand it.

Thanks for the message!

Hello zdenko.chabada,

Unfortunately, this type of plugin is not tested with our theme and we have no idea about the shortcode provides by this type of plugins and how it will work with our theme. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry! Also, please notice that we cannot provide support for untested plugin implementation.

Thanks for your understanding!

Hello saltoaldia,

If you want to use same fonts icons for your menu bar, you will have to use Font Awesome 4 Menu. For more information about how you can use this plugin with our theme, please check the documentation here -> https://forum.tagdiv.com/how-to-add-icons-in-menu/

Hope this helps!

Good luck for your project!