Hello shackonline,

Unfortunately, our theme does not have control for Redirects, sorry! Also, if you have some solid knowledge in this regard, you will have to add some conditions in .htaccesor through theme code in order to achieve as you wish. Also, please notice that our theme does not have any tested plugins in this regard and cannot make a recommendation in this case because we have not tested this type of plugins, sorry! You have to try some plugins which have this functionality and see how it works for you. As an example, you can try 301 Redirect plugin and see how it works for you.

Thanks for your understanding!

Hello,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thanks.

Hello Marto,

Until now, please notice that we do not have any bad reports in this regard. You can try to see how it works. It is possible to appear some conflicts if you are using the same title for different images because will appear duplications.

Thanks for the message!

Hello tessera,

Please provide your website URL so I can inspect it closer and also, please provide more details about your problem in this regard.

Thanks.

Hello ndmanh2002,

Unfortunately, our theme does not have such a simple option that allows you to set Most Popular sorting for your category page but only if you pick from the filter button, sorry! Please notice that this is not a simple task and require to make a lot of additional customizations through code in order to achieve as you like. As a hint, you will have to alter the code from td_category_template.php core file, like this -> http://screencast.com/t/56uMHdHZM Also, if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello mahemaru,

The new styles for our Social Counter might be found only in the latest update because this is an improvement which has Newspaper 7. So, please ensure that you have the latest version of the theme, otherwise, please update it according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ (only through FTP because this is the surest method for updating) and then, you when you customize your Social Counter from your backend, you will see these types of design, like this -> http://screencast.com/t/FZ1TXsGy1 For more information about Social Counter, please check our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Hello SoNowner,

Please try the following fix regarding on Instagram feature -> http://screencast.com/t/1uadSUobBXh and the code which you will have to add in this way you should find here -> http://pastebin.com/uaN3RA4w Also, please notice that we will include this fix in next update, as soon as possible.

Thanks for your message and sorry for the inconvenience!

Hello salimnazer,

Please try to make a new install and see if your problem is still there after this advice. Also, please notice that you will have to make it only through FTP. Clear all your caches and check the results.

Hope this helps!

Thanks for your message!

Hello snaxzer,

Please ensure that you have right added your image for your background mobile menu/search background and also, please ensure that your image is a valid one. I have tested on my side and everything seems to work as properly. Please try to clear all your caches and test it again nad check the results. Please notice that for better results, you will have to adjust these values fro the gradient, like so -> http://screencast.com/t/YrnxnPo3

Hope this helps!

Thanks for your message!

Hello Hivvu,

Please provide more details in this regard and also, please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks.

Hello lettogsunn,

Please notice that this is the default behaviour for this type of Big Grid 3 and you cannot change very easy the structure of this. Also, if you want to have the same behaviour which you explained above you will have to change the Big Grid with another one, for example, Big Grid 5, like this -> http://screencast.com/t/kDz46If3Am

Hope this helps!

Thanks for your message!

Hello,

Please try the code below and place it in Theme panel->Custom CSS area. The code below is ->

.td-header-top-menu-full {
border-top: 2px solid green;
}
.td-header-menu-wrap {
border-bottom: 2px solid green;
}

The result -> http://screencast.com/t/pHOMA20JBaQ

Thanks.

Hello alpsbox,

1)Please notice that you will have to alter the code from the core file in order to achieve best results. So, for example, if you are using the post template style 1, you will have to change the code from the loop-single-1.php using the following steps, like so -> http://screencast.com/t/JA74POSdkGNs and then http://screencast.com/t/gWid9lxdY The code you will found here -> http://pastebin.com/U6g7iX7E and the result you should see here -> http://screencast.com/t/hT2SK3YbTJa9
2)Please notice that if you want to decrease the space between your paragraphs, you will have to decrease the padding-bottom for them. Please try the code below and place it in Theme panel->Cusotm CSSa rea.
The code is ->
.td-post-content p{
margin-bottom:2px!important;
}
3)Please try the code below ->
.entry-title a:hover, .td_block_wrap a:hover {
text-decoration: underline!important;
}

Hope this helps!

Thanks.

Hello rodrigocarlos,

Unfortunately, our theme does not have such an option that offers you a way to move the classic facebook like and Twitter Tweet, sorry! Please notice that you will have to make some additional customization through code in order to achieve best results. Also, as a hint, you will have to alter the code from td_module_single.php core file, like this -> http://screencast.com/t/4BKmHJgvqc Please notice that you will have to move this snippet of the code on the top of your post. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks.

Hello snaxzer,

Please notice that this is our new feature for Newspaper 7 and yet this is the behaviour of this type of feature. The mobile theme has been designed to have a basic structure, very clean and faster than responsive version. In the future, we will consider developing this plugin, but we cannot say for sure which will be these and when will be launched because we have a big list of fixes, improvements and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though.

Thanks for your understanding!

Hello Voice,

Unfortunately, we do not have an accurate response in this regard, because the page speed it depends on each website. Please notice that our theme comes with a big improvement for the mobile theme which is very basic, clear and faster that the old version of responsive mobile, as you can see here -> http://screencast.com/t/W3fKAZ38Blu For more information about mobile theme, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/ Also, if you want to know which are improvements in Newspaper 7, you will have to consult our changelog from this link -> http://themeforest.net/item/newspaper/5489609 (scroll down on the bottom of the page).

Thanks for your understanding!

Hello jgreenwood,

I have checked your website and I saw that you are not using the Visual Composer for your custom page template. Also, please notice that the Smart Sidebar can be used only through Visual Composer. So, please try to adjust your page template to Visual Composer in order to achieve as you wish. As a hint, please notice that you will need to have these classes -> http://screencast.com/t/hlbmWtrPs in order to achieve best results. For more information about our smart sidebar, please check our documentation here -> https://forum.tagdiv.com/smart-sidebar-2/
Please notice that you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello mabrell,

Please ensure that you are using the latest version of the theme (Newspaper 7.1) and also, all of the required plugins are updated as properly ->Visula Composer ->4.11.2, Social Counter 4.0.
Also, please ensure that your parameters are increased to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there was discussed this problem about Wordfence plugin. If you have the Wordfence plugin, please disable it or set it according to workaround that was explained in that topic by Bryson T.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello StockFanatic,

Please keep in mind that never this type of plugin has not come bundled with our theme and also, it do not exist in zip.file which you have downloaded from the Theme Forest. Please notice that this type of plugin is tested with our theme and it could be installed from your Wp panel, plugins area, like this -> http://screencast.com/t/cjQGDGkkzb Also, for more information about how you can use this type of plugin, please notice that you will have to grant a little time to learn how it works. As a hint, you can begin from this -> https://docs.woothemes.com/documentation/plugins/woocommerce/
For your second request, please notice that those demo-sliders are used only if you are using one of this demo -> http://screencast.com/t/HiiU7VNyZL Please notice that this is the sliders used in our demo which can be loaded in Revolution Slider in order to achieve best results.

Hope this helps!

Thanks for your understanding!

Hello hardysykes,

Please ensure that you are using the latest version of our theme (Newspaper 7.1). I suppose that you have some trouble with theme saving. Please notice that this is an older issue which the latest version of WordPress (4.5.2) caused to Wordfence plugin.
First of all, please try to increase your parameters from your system status to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there was discussed this problem about Wordfence plugin. If you have the Wordfence plugin, please disable it or set it according to workaround that was explained in that topic by Bryson T.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello saubhagya,

If you are referring to the main menu, please notice that this come from our theme, and if you want to use the same layout you will have to use the header-style 10, like this -> http://screencast.com/t/ptoHldMYQ Also, if you are referring to this -> http://screencast.com/t/ENCyoNDk please notice that this is custom made. As a hint, this is a table with some links which are added through HTML. Also, if you want to achieve the same results you will have to consult this -> http://www.w3schools.com/html/html_tables.asp and then you will have to add this snippet of the code in the core file according to header style used by you…in this case, header-style-10.php, like this -> http://screencast.com/t/DTf8u5I09mOo
If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello fliporium,

As you can see, please notice that this is the default state for out mobile theme and it does not recognize the Visual Composer shortcode. Our new mobile theme has been designed to have very basic structure, clear and faster than the normal mobile responsive which support the Visual Composer. For more information about our new feature, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
For your second request, unfortunately, I do not exactly understand what you mean. Please provide more details about this regard, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Kundurnews,

I suppose that you are referring to the Article Inline Ads. Please notice that you will have to add some conditions for what paragraph you do not want to display the ads, in td_module_single_base.php, like this section -> http://screencast.com/t/ej2O56Dw Please notice that this is not a simple task and require to do some additional customizations through code that involve custom work. Also, please notice that you can hide the unwanted ad using a bit of CSS code and give the display:none attribute for the specific class. If you want to display more levels in our theme and you are not aware of the steps which you need in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello nherious,

Please provide your website URL so I can further inspect it closer. I need to know your website so I will be able to provide a more accurate response. Also, please ensure that others untested plugins do not cause this type of issue. To be sure, please try to disable all of them, leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps!

Thanks for your understanding!

Hello nycinsider,

Please notice that the single automatic way to get rid out of your demo content is to uninstall it and then you will have to install it but without content. Please notice that when you uninstall a demo, all of the data will be removed from the database with all content. Also, please do not forget to clear all your caches if you are using a caching plugin. I have tested on my side and works as properly. Also, if you do not want this method, you will have to remove them manually.

Thanks for your understanding!