Hello orad,

Please notice that all of these buttons appears on this section ‘Follow us’ because its were set from these fields as I explained you above, like this -> http://screencast.com/t/TIPJvDiShmM -> http://screencast.com/t/4Av28hOusUk If you want to get rid these buttons, please ensure that you have removed the links to them from the specific field for each social. Please notice that the field must be clear if you do not want to display it in ‘Follow us’ section, like this -> http://screencast.com/t/Ijh0Q2w7 -> http://screencast.com/t/lalYYhpmj Also, if you are using a caching plugin, please clear all your cache in order to achieve best results.

Thanks.

Hello Hivvu,

Please notice that in this case is talking about the excerpts. If you want to increase this limit, you will have to do that from the panel, like this -> http://screencast.com/t/S00r5pt5x for every module used on your side. For more information about this case, please check our documentation here -> https://forum.tagdiv.com/excerpts-introduction/

Hope this helps!

Thanks.

Hello moses,

Please notice that this type of feature has not been designed to allow you, as the user to make a review for the post. Please notice that only you (as an author) have control about the rating of the posts and not the user, though. For more information about this type of feature, please check our documentation here -> https://forum.tagdiv.com/reviews-2/ If you want to have this behavior on your theme, please notice that you will have to find some plugins with this functionality and see how it works for you.

Hope this helps!

Thaks for your understanding!

Hello chapeaurouge,

Please try to change the name of it and avoid using the ‘homepage’ title because it seems to be a conflict and that’s why your new sidebar with this title do not appear on your side. Clear all your caches and test it again.

Hope this helps!

Thanks for your understanding!

Hello solar,

Please ensure that you have the latest version of the theme, Newspaper 7.1. I have tested on my side and the counter seems to work as properly, as you can see here -> http://screencast.com/t/vblbf7Xl4yL Clear all you cache and check the results.
Regarding on Instagram feature, there is a problem with Social Counter on the Instagram network. We will fix it as soon as possible but meanwhile, you can try this fix, it should work fine: http://pastebin.com/uaN3RA4w http://screencast.com/t/3ncMX6rBwmsK

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello andre.schetino,

Please ensure that you have right installed your theme only through FTP because this is the surest method in this case. Please try to make a fresh install, clear all your caches and check the results. Please try to update your theme according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Regarding on demos, please notice that could be a problem with the server loading. Please try again later and see how it works.

Thanks for your understanding!

Hello ben.hinc,

Unfortunately, we cannot offer custom work as we work hard on the development, updates, fixes, and support. Please notice that you want to display more levels in our theme and you are not aware of the steps which you needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
You can always get a freelancer from sites like this -> http://studio.envato.com/ if you don’t know how to do it yourself.

Thanks for your understanding!

Hello stanislao,

I have checked your website and I saw that you are not the latest version of the theme. Please try to update your theme to the latest version of it (Newspaper 7.1) because there was solved this type of issue regarding on the stuck when you save, as you can see here -> http://screencast.com/t/yCf8fms33j1l

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello alpsbox,

Please notice that you will have to alter the code from the modules which are used in your Blocks on the homepage. For example, if you are using the Block 3, please notice that this is using the module 1 and you will have to alter the code in td_module_1.php, like this -> http://screencast.com/t/ZQJTCB1zS For more information about blocks and modules used in the theme, please check here -> http://screencast.com/t/t872TIWrCtR
If you want to change the color for your post title on the homepage, please try the code below and place it in Theme panel->Custom CSS area.
The code is ->
.home h3 > a {
color:blue;
}
The result -> http://screencast.com/t/1GXUrd4M
For your second request, please try the code below.
The code is ->
header .td-post-views{
float:left;
}
header .td-post-comments {
float: left;
margin-right:20px!important
}
The result -> http://screencast.com/t/MCNlaCxnoH7

Thanks.

Hello salimnazer,

Please try to make a sub-domain or a new install for your localhost without any customization, just with default state, install the latest version of the theme and check if this problem is still there and on your localhost. Probably, you have some problem with your database which might cause this type of issue.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello eseong,

1)Unfortunately, our theme does not have such an option to change the sorting type to be by featured, sorry! Please notice that if you want to achieve that, you can do that only through code that involve custom work and we cannot provide this type of services at the moment, sorry! If you want to display more levels in our theme and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you.
2)Unfortunately, we do not have any floating social button and also, we do not have some tested plugins in this regard. You will have to find some plugins with this functionality and see how it works for you.

Thanks for your understnading!

Hello Balleto,

Please notice that the child theme come bundled with the main theme and you will have to edit that version of child theme (the right child theme folde you will find in Newspaper-tf\code\Newspaper-child). For more infroamtion about child theme suppost, please check our documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Hello rodrigocarlos,

Our weather widget gets it’s info from http://fixer.io/ server. Also, for more infroamtion about this widget, please check our documentation here -> https://forum.tagdiv.com/exchange-widget/

Hope this helps!

Thanks for your understanding!

Hello ecua123,

If you want to update your theme to the latest version of the theme, you will have to do that only via FTP because this is the surest method for updating. So, before doing that you will have to download the new update file from Theme Forest using your unic account. After this, you will have to do a full backup for your data because it is more safety and then you will have to remove all your old theme and install the new update through FTP according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Regarding on your Translation, if you are using the https URL, please try to follow the next steps for your Translations. Try to load your desired translation from panel and then you can see in left corner of your browser, an icon with a shield and then try to Load unsafe scripts, like this -> http://screencast.com/t/aLm2aAFv5

Hope this helps and let us know how it goes!

Thanks.

Hello nelson,

Please try to make a new install from scratch and install the latest version of Newspaper with only required plugins and see how it works and check the results. Please let us know if your problem is still there and for this new install.

Thanks for your understanding!

Hello morpheusfp,

I suppose that you want to create a new sidebar for your category. Please notice that you can create this one only from Theme panel. For more information about our sidebars, please check our documentation here -> https://forum.tagdiv.com/sidebars-tutorial/ If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.
For your second question, please notice that our theme does not have such an option for this, sorry! If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help your because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello 123tlumacz,

I have checked your google plus account and I have noticed that you do not have any followers and that’s why the counter displays you 0. Please notice that our Social Counter feature displays only the followers and not the viewers from Google Plus. Please try our Google Plus -> http://screencast.com/t/47Q1z8CkTsH and see that Social Counter are woking fine, like this -> http://screencast.com/t/C7I10kXOIAd6

Thank you for your understanding!

Hello surfa,

I have checked your website and I saw that you search icon are not working for your mobile version. Also, I have checked and your console and I have notice that you have some js errors, like this -> http://screencast.com/t/6AwBvVwYd2 Please notice that these errors come from your untested plugins which you are using for your side. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please keep in mind that our theme is very complex and we do not recommend using untested plugins because these could make some interferences with the theme code and might cause a lot of unknown issues, like this.

Hope this helps and let us know how it goes after you will follow this advice.

Thanks for your understanding!

Hello mc_kot,

First of all, please try to switch your theme to default one and check if there you will have this problem on the search page. Also, please try to make a new install with the latest version of the theme and check there if this issue persists. It is very important to try this because it is possible that your install to be affected and that’s why to appear this issue on the search page. Please try to make this new install and update your theme from scratch without untested plugins, only with Visual Composer and see hot it works. After this, if your problem is still there after these changes, please let us know. Also, please notice that our theme does not have this type of behavior for search page, as you can see in our demo preview, here -> http://demo.tagdiv.com/newspaper/?s=decorating There you can notice that the thumbs are generated and have 150*150 size dimension -> http://screencast.com/t/C3NouhkRMaM , while on your site, these are not generated as properly, as you can see here -> http://screencast.com/t/Hxar57UB9pP Clear all your caches and check again the results.

Hope this helps!

Thanks for your understanding!

Hello nycinsider,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, please ensure that you do not have caching…check your server in this regard and also, please try to purge your CDEN files if you are using the CDN sistem. Please notice that we have tested the uninstall button and this works as expected. So, if your problem is still there after this advice, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can know who you are and what the issue is.

Thanks for your understanding!

Hello songhy,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thanks.

Hello tintin,

Pleae notice that this is the Instagram Feature which can be controlled from Theme panel, like this -> http://screencast.com/t/q8Z4X232 For more infroamtion about Instagram, please check our docuemtnation here -> https://forum.tagdiv.com/instagram-widget/

Thanks.

Hello duybinh202,

Please ensure that you are using the latest version of our theme -> Newspaper 7 and also, please make sure that you have updated all your required plugins to the latest version of them. Please provide your website URL so I can further inspect it closer and also, so I will be able to provide a more accurate response.

Thanks.

Hello all,

Please ensure that you have fully updated your theme only via FTP because this is the surest method, in this case, you have cleared all your caches and test it again and see how it works. Also, if you problem is still there because these tips, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page.

Thanks for your understanding!

Hello sathana,

Unfortunately, our theme does not have such an option for LINE messenger, sorry! If you want to add this functionality to our theme, please notice that this is not a simple task and require custom work. If you want to display more levels our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!