Hello Albert,

Unfortunately to make a website run faster you will need to have at least basic knowledge not necessarily ‘tech savvy’
You will need to follow this tutorial on page speed: https://forum.tagdiv.com/how-to-make-the-site-faster/ Gzip compression needs to be active and also read about how you can compress the images. I suggest getting someone to help you if you cannot manage.
Also please make sure that Speed Booster is active, check System Status for this – http://screencast.com/t/LDPniI0Qpv The plugin is tested only with these plugins – http://screencast.com/t/hcjLnOqh4i2 and if you have others active it will be automatically disabled.
In order to use the tag div speed booster with all plugins, you will need to remove this code – http://screencast.com/t/RZLIOPUNdqh

There are a lot of topics open on this subject and there are a number of things you can do to make your site faster:
You can also read what some of our members found out: https://forum.tagdiv.com/topic/pagespeed/ -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello JBH,

Yes, please provide your credentials so we can further inspect the issues and your setup page.

Thank you for the message!

Hello _ronald_,

Unfortunately, this plugin is not tested with our theme and we cannot provide support for untested plugins. We have a list of tested plugins, as you can see here -> http://screencast.com/t/bPKZCeLbD and with these works fine with our theme. However if you’re using an untested plugin there is a chance to not work properly with the theme and you may need additional customization to correct it. Unfortunately, we cannot offer custom work as we work hard on the development, updates, fixes and support but you can always get a freelancer from sites like -> http://studio.envato.com/ to do this for you. We do not have as recommendation such plugins. You can try and check this plugin how it works for you

Hope this helps!

Thank you for the message!

Hello Valejuve,

Please do another topic and please provide there more details about what you want.

Thank you for the message!

Hello JBH,

1) Good to update to latest version but also remember to update the included plugins too! Please update your theme to the latest version using this tutorial: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, update your plugins: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/. Remove the current version and install the new version which comes with the theme. Clear all cache and try it again and see how it works and check if the error reappears.

2)This kind of problem might be caused by the conflicting plugins. Please try to disable all the active plugins, except Visual Composer and instal only the plugins that come bundled with our theme. Also, if you use CDN files, please purge them and disable this option and check it again and see how it works.

3)If you want to exclude ‘no comments’, it is necessary to use a bit of CSS to hide it. Please try the code below and add it in Theme panel->Custom CSS area.

.td-comments-title-wrap {
display:none;
}

Hope that helps and let us know how it goes!

If you need more assistance in this regard, please provide your website URL and provide more details about your desired changes.

Thank you for the message!

Hello DonLuigi,

If you want to reduce that space, please try to use a bit of CSS and add it in Theme panel.

The code is ->

.td-main-page-wrap {
padding-top: 0px;
}

The result you should see here -> http://screencast.com/t/zPbhEBQrEwru

Unfortunately, there is not a simple task and it is necessary to do some additional customizations. For the suggestion, you have to use the code of the single template 3, that look similar what you want to achieve and adjust until you achieve as you want. Please notice that is not easy and you must have some experience in CSS and HTML to complete successfully this customization. If you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for your because we cannot provide custom services at the moment, sorry!

As a quick solution, you can try using a single template 3 with a bit of CSS to position the meta info.

The code is ->

.td-post-template-3 .td-post-title {
top: 0;
}

The result you should see here -> http://screencast.com/t/fwfdZJTsZQcx

Hope this helps and let us know how it goes!

Thank you for the message!

Hello ajtj,

I have checked your website and saw your problem with the featured image. Please try to disable all the active plugins, clear all cache and instal only the plugins that come bundled with our theme and rule out the plugins in conflict. Also, if you are using a CDN files, please purge them and disable and try again and see how it works. If your problem is still there after these changes, please let us know.

Hope this helps!

Thank you for the message!

Hello CetriTires,

Please provide your website URL so I can inspect it closer.

Thank you for the message!

Hello jandiederik,

I have checked you website again and saw that you use header style 3. If you want to have the ad, just under the menu for all the site, I suggest using do_shortcode method’s and add the code in your header style 3 template, like this -> http://screencast.com/t/mGCuepZT

The code is ->

Also, for a better look, you should try the code below to increase a bit the margin-bottom of the menu.

.td-header-menu-wrap-full {
margin-bottom: 10px;
}

The result you should see here -> http://screencast.com/t/Oan9HtdqXV5

Hope this helps and let us know how it goes!

Thank you for the message!

Hello tluck2081,

Unfortunately, I do not understand very well as you want to say. For more information about category, please check our documentation here -> https://forum.tagdiv.com/category-tag-on-modulesblocks/ -> https://forum.tagdiv.com/how-category-settings-work/ -> https://forum.tagdiv.com/category-templates/ -> https://forum.tagdiv.com/category-grid-styles/ -> https://forum.tagdiv.com/category-top-post-styles-2/
Also, please consult our Yout Tube section here -> https://www.youtube.com/results?search_query=newspaper+tagdiv+ because we have a lot of useful tutorials and you can find what interests you.

If you need more assistance in this regard after you read our documentation, please provide more details about your desired changes, give some screenshot that could be more useful for a well understanding.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello willysawa,

Unfortunately, our theme does not have such option to set your first paragraph to H2 tag automatically, sorry! There is not a simple task to achieve this. You should try to implement this function in our theme if you have some experience and knowlegde for hard coding using the same script/method which is used by the theme for Article Inline Ads where it counts the paragraphs. Please check this -> http://screencast.com/t/NpiuzKW6c Please notice that is not very easy task and this require custom work. If you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Hope this helps!

Thank you for the message!

Hello willysawa,

Unfortunately, our theme does not have such option to configure only the page on the mobile version, sorry! In the mobile version, our theme will display you the same content that you have in the desktop mode but with some adjustments for style, wich are necessary for responsiveness, from the left to the right. In our future updates, we will implement this option that allows you to customize only the mobile mode.

Thank you for your understanding!

Hello joyceloh,

Please check Big Grid settings and there you can set what kind of posts to display your side.
Here -> http://screencast.com/t/L1triZwW8 you can find some options for setting your filter posts.
For more information about Big Grid feature, please consult our documentation here -> https://forum.tagdiv.com/block-settings-tutorial/

Thank you for the message!

Hello Terrence,

Please make sure that this strange behaviour for this feature does not come from conflicting plugins because I have tested this on my side and everything seems to work perfectly. Please check your list of the plugins used by you and check what plugin cause this issue. Please try to disable all the active plugins, clear all cache and instal only the plugins that come bundled with our theme and rule out the conflicts between plugins and our theme. Try to see without plugins if your problem reappears and then try to instal one by one and see wich is the problematic plugin because this kind of issue does not come from our default theme, sorry!
Hope this helps and let us know how it goes!

Thank you for the message!

Hello joyceloh,

You have to use the same code that I gave you above but without hover.

The code is ->

.td-post-content a {
color: red;
}

The result you should see here -> http://screencast.com/t/8r1bgWEz3X

Thanks.

Hello joyceloh,

If you want to remove other function from your category page, you have to remove/comment from the td_category_template.php file, like this -> http://screencast.com/t/UTH3tJH7WRl and if you want to hide it, without altering the code, please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-pulldown-filter-item:nth-child(2n){
display:none;
}
.td-pulldown-filter-item:nth-child(3){
display:none;
}
.td-pulldown-filter-item:nth-child(5){
display:none;
}


The result you should see here -> http://screencast.com/t/1oo9uauCSPG

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Terrence,

Yes, if you choose to disable the post view counter that will affect the popular post ranking because this feature works by this counter. We suggest using a bit of CSS to hide this because this feature will be hidden but it is working in the backend and you should not have any problem in this regard.

If you want to hide this, please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-post-views {
display:none;
}

Hope this helps and let us know how it goes!

Thank you for the message!

Hello Twolle,

Our Speed Booster plugin has been designed to work properly with some tested plugins, as you can see in this screenshot -> http://screencast.com/t/ojSRErqBEI8 Please note that the Speed Booster plugin disable itself when an incompatible plugin it’s installed. We added this measure to avoid conflicts with the plugins that won’t allow moving their CSS/js resources at page bottom. To keep it always activated comment or delete the indicated lines from td-speed-booster.php: http://screencast.com/t/RZLIOPUNdqh You can check this topic for more information about speed booster usage: https://forum.tagdiv.com/topic/speed-booster-questions/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello tagdiv-da-beast,

Unfortunately, your plugin is not tested with our theme and we cannot provide support for untested plugins. We have a list of tested plugins, as you can see here -> http://screencast.com/t/bPKZCeLbD and with these works fine with our theme. However if you’re using an untested plugin there is a chance to not work properly with the theme and you may need additional customization to correct it. Unfortunately, we cannot offer custom work as we work hard on the development, updates, fixes and support but you can always get a freelancer from sites like -> http://studio.envato.com/ to do this for you.

Hope this helps!

Thank you for the message!

Hello Donmartini,

Our theme uses a lot of predefined thumbnails in blocks and modules. If you check the Theme panel->Block settings area you can see the list with all dimension of the thumbs wich is used in the theme and which elements -> blocks/modules uses -> http://screencast.com/t/tQuimSer9 If you want to exclude the cropping system wich you have to use the right dimension for your images.
Our theme uses the system of cropping from center to top. The theme uses thumbs to reduce the page size and speed up page loading time. From each image uploaded are generated thumbs for each thumb size used by the theme. Basically, when a post it’s displayed on the page in a block, the featured image displayed is not the one which you uploaded in the media file, it’s a thumb cropped from the original image at the precise dimension. To change the picture orientation most likely you will need a different cropping system. We use a WordPress function – add_image_size() – you can read about it here – https://codex.wordpress.org/Function_Reference/add_image_size – and here – http://www.davidtan.org/wordpress-hard-crop-vs-soft-crop-difference-comparison-example/
Our theme crop (cut) thumbnails in some cases to avoid creating a lot of thumbnails in order to reduce to load more spaces on the server.

Hope this helps!

Thank you for the message!

Hello sporkhc,

You can do a child theme because the Block template files that can be modified using the child theme.
The child theme helps you to keep the changes made by you for the future update but if your modified files are not changed by the theme in this update. Please notice that the style.css file is changed in every update and it is necessary to update your child theme that comes bundled with our theme on every update to works well. If your files changed are different to files changed by the theme you have to replace only those files in the child theme.
For more information about the child theme support, please check our tutorial here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this helps!

Thank you for the message!

Hello loano1,

If you want to have it as responsive for all devices, please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.wp-embedded-content {
width:100%!important;
}

The result you should see here -> http://screencast.com/t/V0rIRzjlMZ

Thank you for the message!

Hello bhadrabalaram,

If you want to change the placeholder default image when you have not featured image set it, you will need to make new images in the no-thumb folder: http://screencast.com/t/ZIpgec18M8 and these images should have the exact same size as the thumbs.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello mikebare,

This kind of problem could come from your system status parameters and you have to increase these values in order to achieve the best result. If you do not have access to your system status file, please contact your hosting provider and then try to increase these parameters.

Please make sure your system status parameters are set properly. You can check here: http://screencast.com/t/Ka9cF6ty and then you can use this guide to see how you can increase these values: https://forum.tagdiv.com/system-status-parameters-guide/

Please check after this advice and see how it works.

Thank you for the message!

Hello mikebare,

I have checked your website and your console and saw that you have some js.errors. -> http://screencast.com/t/dZD2QmRXcHg6 These kinds of errors might be caused by conflicting plugins. Please try to disable all the active plugins, clear all cache and instal only the plugins that come bundled with our theme and rule out the plugins in conflict. If you are using some untested plugins, their functionality can affect the theme behaviour and appear these problems. Please follow my advice and after if your problem is still there, please let us know.

Hope this helps and let us know how it goes!

Thank you for the message!