Hello,

If you have other questions, just let us know! we are here to help you!

Thank you!

Hello,

If you want to edit the header in child theme you need to edit the header that you are using, for example if you are using the header style 1 you need to set in child theme in folder parts> header set the header-style-1.php http://prntscr.com/p5ioqh this file mast be take from wp-content/plugins/td-composer/legacy/Newspaper/parts/header/header-style-1.php you can check more about how to use our child theme in our documentation from here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Also please provide some more details about what you want to achieve, maybe this can be achieve with tagDiv Cloud Library and tagDiv Composer, now you can edit the header how you want.

Thank you!

Hello,

From what I can see on your website, you have set an image as background for mobile menu and this is not load -> http://prntscr.com/p5ikci what you can do is to go in Theme Panel> Backgrounds and replace these images -> https://www.screencast.com/t/FFPTEDul also please check the color for menu and search on mobile, now yours is set on transparent, you need to go in Theme panel>Theme Colors and set here some background colors -> http://prntscr.com/p5ilio
If there is still a problem, just let us know!

Hope this will help you!
Thank you!

Hello,

That demo is using font awesome on menu http://prntscr.com/p5iia7 please check our documentation for how to add an icon in menu from here -> https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you!

Hi,

Unfortunately, the Ultimate Member plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Hello,

I just checked on my install and for me the Yoast SEO is counting the words if I have set a cloud template https://www.screencast.com/t/Se6avBm9

Did you use some builder that can encode the text inside the post?

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hello,

In order to have access to all demos you’ll need to have all the theme plugins activate -> http://prntscr.com/p57zx8 -> http://prntscr.com/p5806z
Also make sure that you have a featured image to that post and the thumb is enable in theme panel.

Thank you!

Hello,

Please provide some more details about this case and some larger screenshots where I can identity the count on posts, in this way I will be able o provide you an answer.

Thank you!

Hello,

If you want to hide all these only from that block, then you can achieve this only with custom css -> http://prntscr.com/p53mzh
.td_block_9 .td_module_8 .td-module-meta-info{
display: none;
}
This code need to be set in theme panel>Custom code> Custom css
Also we recommend to use flex blocks, those have more option and can be set how you want on each device -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello,

I think that you want to reduce this space between featured image and ads -> http://prntscr.com/p53iia if is so then you can use a custom css -> http://prntscr.com/p53jde set this code in Theme panel> Mobile theme > Custom code > css
-> http://prntscr.com/p53kad

Thank you!

Hello,

Please check our custom services from here -> https://tagdiv.com/premium-customization-services/

Thank you!

Hi,

Unfortunately, the Easy table of content plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you!

Hi,

We understand that right in this moment our theme is quiet have, but we hope that in the coming update our theme will be more light.

What you can do is to check our guide for speed optimization, maybe you can find something that will help you -> https://tagdiv.com/how-to-increase-page-loading-speed/

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them too
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you for your understanding!

Hello,

Please provide some more details, how you make those settings to not display the username and display the Name + Last Name.

Thank you!

Hello,

Unfortunately I can not say for sure what is causing the problem, that’s why we need access to your website, to can investigate further and if there is a theme problem we’ll fix it.

Thank you for your understanding!

Hello,

Make sure that your sub-menu is set like this -> http://prntscr.com/p52u8x -> http://prntscr.com/p52uol -> http://prntscr.com/p52uu3
Only if the page/post or category is set in menu will be mark as activate.

Thank you!

Hello,

The theme will not interfere with the default user roles or alter them. Users can access the dashboard according to their role capabilities.
Roles and Capabilities -> https://codex.wordpress.org/Roles_and_Capabilities

Hope this will help you!
Thank you!

Hi,

Unfortunately, you cannot filter your Custom Post Type because you need to create your custom taxonomy order in that case, sorry! It’s not a simple task and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! Also, a more useful guide can be found here -> https://forum.tagdiv.com/custom-post-type-support/

Thanks for your understanding!

Hello,

Please notice that for the moment the video background http://prntscr.com/p52kfu is working only with hosted video, what you need can be achieve only with custom work.

Thank you for your understanding!

Hello,

If you are using the default templates for tags and categories then you can change the limit of post from here http://prntscr.com/p52eer
Also you can use a cloud template for tags and categories -> http://prntscr.com/p52ews edit the template and set the limit of posts that you want -> http://prntscr.com/p52f5y

Also you can use the tagDiv Composer to set the ad box element and set in it the ads you want.

Please notice that the inline ad and Article bottom ad will appear only on posts/articles.

Thank you!

Hello,

If you are using the responsive version of theme the h tags will be the same for mobile version to, but for amp is possible to have a different structure, but if you are using the mobile theme the structure of h tags will be change for mobile version.

Thank you!

Hello,

Unfortunately for the moment the td_fonts.php can not be set in child theme, sorry for the inconvenience!

Thank you for your understanding!

Hi,

We are try to provide with our theme update the last version of WpBakery plugin with the changes that are need to work with our theme, unfortunately this is a Bundled Plugin and we can not provide the compatibility for the versions that appear after theme update until me make an update the theme, also for the moment this is not supported as an individual tested plugin in our theme, sorry!

Thank you for your understanding!

Hello,

You can try some notification bar from these: 25 Best WordPress Notification Bar Plugins 2019 -> https://www.begindot.com/best-wordpress-notification-bar-plugins/

Hope this will help you!
Thank you!

Hello,

I think the you have set that custom css inside the Custom html field instead of custom css -> http://prntscr.com/p51ljd

Thank you!