Hi,

For the first one, maybe there is a conflict in the theme with one of the plugins that you are using, and that can make the problem you had.

Thank you!

Hi @brucearisteo,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please notice that in mobile theme the mega menu will not work ( the category/subcategory from mega menu will not be display in the mobile theme menu ), what you can do is to make a new menu for mobile theme using the sub menus only ( without mega menu ).
-> https://www.screencast.com/t/n5CWpToz
The mega menu can be display only on desktop and in the responsive version of the theme ( mobile version ).

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.

Let me know the results!
Thank you!

Hi,

1. In order to make the author’s image round, you can try this custom css
.td_block_authors img, .author-box-wrap img{
border-radius: 50%;
}
Set it in the Theme panel>Custom code>Custom css
Also here are some elements that can be edit using the tagDiv Composer, one of theme is the author box -> https://www.screencast.com/t/JIWgxcYB2y

2. This can be achieve using the Header manager, using this part of tagDiv Composer builder you can build your own header, or change the ones from the tagDiv Cloud Library.

Thank you!

Hi,

I’ll not your suggestion on our suggestions list and maybe in the coming updates this feature will be add.

Meanwhile, maybe consider using a weather plugin that may have such options by default. Some example you could try – https://85ideas.com/plugins/best-wordpress-weather-plugins/
– https://code.tutsplus.com/tutorials/7-best-weather-wordpress-widgets-plugins–cms-28813

Thank you!

Hi,

If you want to implement the fix in the theme, you’ll need to change two files in the theme core.
First please make sure that you’ve made a full backup you the theme.
You’ll need to change the td_options.php from wp-content/plugins/td-composer/legacy/common/wp_booster/td_options.php with this file
and the td_view_import_export_settings.php file from wp-content/plugins/td-composer/legacy/common/wp_booster/wp-admin/panel/td_view_import_export_settings.php with this file ; this should fix the problem.

Thank you!

Hi @tavara,

I’ll mentioned this to our developers and they will know what to do.

Thank you!

Hi,

If you want to have pagination only for one block, than you should set a posts loop with pagination https://www.screencast.com/t/y8I2IH8juUj and let the above blocks/modules without pagination, in this way you’ll have pagination, and the design will be the same.

Thank you!

Hi @ancestrycounts,

Please check if you have set on these images the modal image ( using classic editor element ) -> https://www.screencast.com/t/Umu2VoLU37K9 click on image to edit it after you add it in your content using the classic element -> https://www.screencast.com/t/VhXgzZxy0hF7 -> https://www.screencast.com/t/LR2MoWGF4tNi

Thank you!

Hi,

You can set on the pagination the offset too, I think that you are using the Page Builder + Latest Articles + Pagination, if is so need you’ll need to open the page in backand and look for the “Latest Articles” > “Posts Loop Settings” -> https://www.screencast.com/t/7kZsLYEp

Thank you!

Hi,

If I’m right the “5 km” https://www.screencast.com/t/zXnKIkQDuG appear in your mega menu as a sub menu, I think that your menu structure look like this -> https://www.screencast.com/t/cm4GOuot that is way the mega menu look like this -> https://www.screencast.com/t/oE16dd7dEK4K, please set the element in mega menu like this -> https://www.screencast.com/t/41Sfyqo6 or remove it and the mega menu will look normal.

Thank you!

Hi,

Please check this similar topic similar topic with custom filed, maybe you can find something that will help you -> https://forum.tagdiv.com/topic/add-additional-fields-to-posts-in-category-grid/

Thank you!

Hi @sjoyner and @eloygiles,

If you tried the above suggestion and the problem still persist, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

I’ve made some investigation for EXPORT / IMPORT problem and indeed there is a issue, if you want you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and fix this problem. Include a link to this topic in the email.
This problem will be fix in coming updated.

Thank you for your understanding and sorry for the inconvenience!

Hi,

That was the implementation use for Whatsapp sharing button when this option was add in our theme; I will send your topic to our developers to make a check and if there need to be make some changes they will do it.
Also the code that you mentioned above is use for desktop version of the whats-app share link and the on from the theme is only for the mobile version.

Thank you for your understanding!

Hi,

This can be achieve only if you are using a single post template from tagDiv Cloud Library and you set on that template the table; you’ll need to add and row -> https://www.screencast.com/t/EIs6uGDCWE set an empty column and set the code for the table in the text field -> https://www.screencast.com/t/ZT5Y8ibz -> https://www.screencast.com/t/CXBatM8L after that set the single post template on the post where you have the table set.

Thank you!

Hi,

If you want to change the width of post templates, you’ll need to use a single post template from tagDiv Cloud Library, edit it using the tagDiv Composer and stretch the row to the dimension you need.
-> https://www.screencast.com/t/i8SQ5eS4

Similar topic -> https://forum.tagdiv.com/topic/newspaper-9-theme-front-page-width/

Thank you!

Hi,

Please notice that only the content build with tagDiv Composer can be edit with this builder.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!

Hi @epiclampros,

The Empty Column is a part of row, so in order to delete it you’ll need to delete the row, for this you can right click on the row and click on delete, or drag the row in the delete box.
-> https://www.screencast.com/t/H1rPotrjOy0

Thank you!

Hi,

The HOT NEWS and MOST POPULAR articles are set in Appearance > Widgets hot news -> https://www.screencast.com/t/3evRntI2HNPo you can remove from there or you can set a a different sidebar for posts/pages -> https://forum.tagdiv.com/sidebars-tutorial/ -> https://forum.tagdiv.com/smart-sidebar-2/

Hope this will help you!
Thank you!

Hi,

1. Yes, you can import only the demo settings and yes, your content is safe, but notice that if you import the demo with content and you make changes in this, after you uninstall or change the theme the changes made in the demo content will be lost -> https://tagdiv.com/newspaper-theme-installing-demos/

2.Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.
Please make sure that you are using the latest theme version and make sure you Instagram account is correctly added, you can make a test and try with a different id to make sure that the Instagram is working correctly ( Instagram id: cocacola ).

Let me know the results!
Thank you!

Hi,

The mobile version is look like that because you have the mobile theme plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

Also for the 3 blocks, you’ll need to have set same feature posts (that have set feature category) -> https://forum.tagdiv.com/featured-posts-2/ -> https://www.screencast.com/t/QsJ6ppY4

Or you can use the responsive version of the theme, for this just deactivate the mobile theme.

Thank you!

Hi,

After further research it seems that WordPress uses an old version of jQuery, this will be apply on each theme, you can test with a default WordPress theme too.
– https://wordpress.org/support/topic/why-wordpress-only-use-old-jquery-version-is-1-12-4/
Because of backwards compatibility I believe.

How to Change the jQuery Version in WordPress ->https://www.webhostinghero.com/change-the-jquery-version-wordpress/

Thanks

Hi,

If I understand correctly you want to remove the “Hot news” elements -> https://www.screencast.com/t/ybQuysyqU7 if is so then you’ll need to go in Appearance > Widgets -> https://www.screencast.com/t/3evRntI2HNPo
If this is not what you mean, please provide some more details.

Thank you!