Hi Giorgio_B,

The methods of installing and update them are pretty much the same
How to update the theme ->https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hi Marconny,

If you try the above suggestion and the problem is still there send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

You still can delete the row using the icon, pressing the delete button or click and hold and drag the row in delete section.
-> https://www.screencast.com/t/Ig5gFHjZY
-> https://www.screencast.com/t/mrhBzDPRWz

Thank you for your understanding!

Hi Giorgio_B,

If you make an update to the theme all settings from theme panel will remain, only the changes from theme files will be override, so first you’ll need to make a full backup to your website.
If you are using child theme please deactivate it until after you make the update.
How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/
We recommend to be made via FTP.

Thank you!

Hi,

Please make sure that there is not a plugin conflict, and all theme requirements are set like in our documentation https://forum.tagdiv.com/requirements-for-newspaper/
Please set the wp debug to false -> https://www.screencast.com/t/53na7k88z3r

Thank you for your understanding!

Hi,

Please remove the background image for mobile -> https://www.screencast.com/t/2TxPVv1ZZvxa clear all cache and try again, see if there are some improves.

Thank you for your understanding!

Hi,

For that all you need to do is to set the id category that you want to be show in ajax categories dorpdown -> https://www.screencast.com/t/ePyepa7Kjnv
-> https://www.screencast.com/t/whDVSUeFb

Thank you!

Hi,

Did you try to set the cod in a raw html -> https://www.screencast.com/t/0Vg0QfYM maybe this will work better.

Thank you.

Hi,

Unfortunately only the flex have that options, if you like the big grid 3 -> https://www.screencast.com/t/h63CvFqnd you can use big grid flex 5 -> https://www.screencast.com/t/gD8kuWcLW and you’ll get those settings!

Thank you for your understanding!

Hi,

Unfortunately you can not recover your articles, if you edit post/pages from demo and you do not copy the content in a new post/page this will be remove when you’ll uninstall that demo or you install a new one ( installing a new demo with/without content will remove internally the content that was come with that demo).
https://forum.tagdiv.com/installing-demos/
-> https://www.screencast.com/t/5Uw5LCChQ

Thank you for your understandings!

Hi,

Unfortunately our theme do not have this function, sorry, that button for “Read more” indeed is just a button that link to a set post/page, the “read more” is just a text set on that button, you can change it -> https://www.screencast.com/t/MyU12d1p
Sorry for the inconvenience!

Thank you for your understanding!

Hi,

That is possible, simply reset the license key in the theme system status panel
– https://www.screencast.com/t/rdjQDTbokwT
Then install and activate the theme elsewhere, there will be no problem.

Thanks

Hi,

Note that the tagDiv Composer is a builder made for create/edit pages and templates from tagDiv Cloud Library not for creating posts, indeed you can create/edit single post templates from cloud library for post.

Thank you for your understanding!

Hi,

Our theme will generate one thumb for each thumb that is enable in theme panel,even if those are used or not-> https://forum.tagdiv.com/theme-thumbs/ , also are set in modules and modules are st in blocks, so those thumbs are not only for homepage (main page), this is for all pages and templates that can be edit wit tagDiv Composer
Please disable the thumbs that you are not using, in this way will be created only for the thumbs you need.

Thank you!

Hi,

Please go in Settings > General and uncheck the box for “Anyone can register”
https://www.screencast.com/t/LyOYYVO8 and save the settings.
After you check this setting the login/join will look like this -> https://www.screencast.com/t/ITaUK5XH4d

Thank you for your understanding.

Hi,

I check your website and you get 403 error for ads -> https://www.screencast.com/t/ZFdb2N6qXb
Please check those documentations and try to solved this problem:
AdSense Showing 403 Forbidden Error: Here’s How to solve it! -> https://www.shoutmeloud.com/adsense-403-forbidden-error.html
How To Fix Adsense Ad Code – 403 (Forbidden) -> https://www.problogbooster.com/2015/01/adsense-403-forbidden-error-html-google-adsense-not-showing-ad-code-403-fix-solved-troubleshoot.html
Why do my adsense ads return a 403 error? -> https://productforums.google.com/forum/#!msg/adsense/huRjpCdT6IE/Xsde9iO0SbgJ

Thank you for your understanding!

Hi,

Lets try again,
-> https://www.screencast.com/t/uSNJAj58
-> https://www.screencast.com/t/FMkfTJjXw
-> https://www.screencast.com/t/gZdifA0FEHMW

If there is still a problem please provide some more details an some screenshots.

Thank you!

Hi,

Ensure that you have respected all of the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and also, we have the problem with the non-appearance of “Posts loop settings” and TD Composer button. We will fix it as soon as possible in our future updates.
-> https://www.screencast.com/t/Ufvf1ToSx

Also this can be a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.

Thank you for your understanding!

Hi,

Please try this custom css
-> https://www.screencast.com/t/AiNXLJ9dT
.sf-menu .td-normal-menu ul ul {
margin: 0 0 -15px 0;
}
.menu-main-menu-container> ul >li >ul li:hover > a
{
color:white!important;
}
.menu-main-menu-container ul> li> ul> li> a
{
color: black!important;
}

Thank you!

Hi,

Unfortunately our theme do not have an option for this, for the moment you can set the time ago on posts templates from tagDiv Cloud Library, this will revert automatic after 7 days -> https://www.screencast.com/t/Xaix2uBqnXDQ , in order to achieve the time ago in post loop/loop2 and category grid you’ll need to make some changes in theme files change the code for human_time_diff to work on those modules, but for this I need time to implement and test the code to work properly.
For the moment I do not have enough time for doing this, but I will be back soon enough with a working solution!

Thank you for your understanding!

Hi,

I ask a senor developer and he say that can not be done using only custom css, also for the moment our theme do not have any option for mega menu loader gif, but this suggestion will be take in consideration and in coming updates this will be possible, for the moment you can check that loading animation only form theme accent color -> https://www.screencast.com/t/HcsSWlAbvH or making some changes in javascript files and minify file, but this will applay on all blocks that have next, prev button
-> https://www.screencast.com/t/uw39FCar
What you can do is to replace that animation with a gif -> https://www.screencast.com/t/LYnhcQo2SH2

.td-loader-gif{
background: url("http://localhost/test_site95/wp-content/uploads/2019/02/UUjhE.gif");
background-repeat: no-repeat, repeat;
width: 100px;
height: 100px;
margin-top: -50px;
}
.td-lb-box-1, .td-lb-box-2,.td-lb-box-3,.td-lb-box-4,.td-lb-box-5,.td-lb-box-6,.td-lb-box-7,.td-lb-box-8{
display: none;
}

Thank you for your understanding!

Hi,

Yes our theme support schema markup, you can set the schema manually or using some plugins, if you want you can try one of this plugins:
– https://wpmissing.com/plugins/best-wordpress-schema-structured-data-plugins/
– https://www.wpsuperstars.net/rich-snippets-schema-plugins-for-wordpress/

Thank you!

Hi,

Maybe you want to achieve something like this -> https://www.screencast.com/t/RcgJSKvq7P -> https://www.screencast.com/t/cCxiBNyj0Y

Thank you for your understanding!

Hi,

Please try this custom css
-> https://www.screencast.com/t/9HjUKngF9tuL
.td-header-style-10 .td-header-gradient::before {
height: 5px;
position: absolute;
bottom: 0;
background-color: #339990;
}
.td-header-style-10 .sf-menu > li > a::after {
height: 100%;
z-index: -1;
background-color: #303030;
}
.td-header-style-10 .sf-menu > .td-menu-item > a {
margin-bottom: 5px;
}
.td-header-wrap .td-header-menu-wrap-full {
background-color: #339990;
}
.sf-menu ul .td-menu-item > a {
color: black;
}
.td-header-menu-wrap.td-affix {
background-color: #339990;
}
.sf-menu ul .td-menu-item > a {
color: black!important;
}
.td-header-style-10 .header-search-wrap .td-icon-search,
.sf-menu > li > a ,
.sf-menu a:active, .sf-menu a:hover {
color: white;
}
.td-header-style-10 .header-search-wrap .td-drop-down-search {
border-color: #e9e9e9;
border-width: 0 1px 1px;
border-style: solid;
box-shadow: none;
}
.td-header-style-10 .header-search-wrap .td-drop-down-search:before {
border-color: transparent transparent #009688;
}
.td-header-style-10 .header-search-wrap .td-drop-down-search:after {
top: -5px;
height: 5px;
background-color: #009688;
}

Thank you for your understanding!

Hi,

I check your website with may mobile and menu and search are working -> https://www.screencast.com/t/S3RioJMh
-> https://www.screencast.com/t/S2icmuyCE6C

Thank you!