Hi,

Please request a full refund, specify this case and we will get your money back. For refund, please complete this -> https://themeforest.net/refund_requests/new

Thanks for your interests in our theme!

Hi,

Please replace the code with this one

.woocommerce-checkout .woocommerce input.button, .woocommerce-page .woocommerce a.button, .woocommerce-account div.woocommerce .button {
font-size: 11px;
line-height: 11px;
font-weight: 700px;
font-family: Verdana, Geneva, sans-serif;
}
.woocommerce a.added_to_cart {
padding-top: 0;
}
@media (min-width: 768px){
.woocommerce ul.products li.product, .woocommerce-page ul.products li.product {
min-height: 350px;
}
.woocommerce ul.products li.product .woocommerce-loop-product__title {
font-size: 17px;
font-weight: 600;
}
.woocommerce .td-pb-row .products a.button,
.woocommerce .td-pb-row .products .button:active {
position: absolute;
top: 93%!important;
left: 50%;
transform:translate(-50%, -50%);
text-align: center;
}
}
@media (max-width: 767px){
.woocommerce ul.products li.product, .woocommerce-page ul.products li.product {
min-height: 300px!important;
}
.woocommerce .td-pb-row .products a.button, .woocommerce .td-pb-row .products .button:active {
position: absolute;
top: 93%!important;
left: 50%;
transform: translate(-50%, -50%);
text-align: center;
width: 80%
}
}

Hope this will work better!
Thanks.

Hi,

First please update to the last version of theme, Newspaper v9.5
-> https://forum.tagdiv.com/how-to-update-the-theme-2/
If you have child theme please deactivate it until you update/install the theme.
We recommend to be made via FTP.
Only in the last version is available this option.

Thank you for your understanding!

Hi,

1. Were Did you set the code with <h3>???

2.Unfortunately those blocks do not have this option ( to change the title tag (SEO )) like page title -> https://www.screencast.com/t/01z2DVae6

Thank you for your understanding!

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps ( check the version of php please make sure taht you have v7/v7.1 or v7.2 ).

It will be more easier if know what process consume all the hosting resources, so try some tools to find that process.

Also please make the optimization for your page speed.

Thank you for your understanding!

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

If the problem is still there, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

If I understand correctly you want to add some filters on blocks from category page, if is so then the easy way will be to set a category template from tagDiv Cloud Library and edit it how you want with tagDiv Composer
For filter please check our documentation for Block settings -> https://forum.tagdiv.com/block-settings-guide/

Thank you for your understanding!

Hi,

Please make sure that you follow the update of theme like in our documentation -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.

If you have child theme please deactivate it until you update/install the theme.
We recommend to be made via FTP.

Thank you!

Hi,

You need to use the td mobile plugin that come with the theme version you are using, for example if you have Newspaper v9.1 the only mobile theme plugin that will work for you will be the one from that package.
So if you want you can update the theme to the last version 9.5 and use the mobile theme from the package that you have download or you check what version of newspaper you have and you send us an email at contact@tagdiv.com and ask for mobile theme for your version of theme.

Thanks.

Hi,

You need to use the td mobile plugin that come with the theme version you are using, for example if you have Newspaper v9.1 the only mobile theme plugin that will work for you will be the one from that package.
So if you want you can update the theme to the last version 9.5 and use the mobile theme from the package that you have download or you check what version of newspaper you have and you send us an email at contact@tagdiv.com and ask for mobile theme for your version of theme.

Thanks.

Hi,

I check your website and is fine now -> https://www.screencast.com/t/0FkA6Ngh9K
If the problem is still there or you have other questions please let me know!

Thank you!

Hi,

This update comes with the opportunity to build your own header, something that was not possible until now, so if you have in child theme changes make for header is possible that those now longer to work, that is way you’ll need to deactivate the child theme and after that try to install the theme.
What you can do is to change the header in child theme ( the old one with the new one).

Also if you make the theme update via FPT you’ll not lose the settings make in theme panel, will be lose only the changes made in theme files ( this is happen if you are using the envato plugin too ).

Thank you for your understanding!

Hi

You can activate it, and after you make all the changes you need and you know to use it you can rest https://www.screencast.com/t/rdjQDTbokwT it and activate it on the main website, in this way you’ll have access to all settings and feature of Newspaper theme.

Thank you for your understanding!

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

You can tell us here what is your problem, and we’ll try provide to you the answer/help as soon as possible.

Thank you!

Hi,

This is happen in most cases because the wp memory is to not enough, please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you for your understandinG!

Hi,

Unfortunately this is not cover in coming updates, child theme is only for newspaper theme, you can not set plugins in child theme, sorry for the inconvenience!

Thank you for your understanding!

Hi,

I think that can be achieve if you set an in-row in row -> https://www.screencast.com/t/nop4axDPbpU -> https://www.screencast.com/t/MecUol74dX
-> https://www.screencast.com/t/E3xwQu4KwgTg
-> https://www.screencast.com/t/jxa5KYpw0

Hope this will help you!
Thanks.

Hi,

Yes this can be achieve with Newspaper v9.5, all you need to do is to edit the page with tagDiv Composer and set one header on the page after that do the same with the other pages
-> https://www.screencast.com/t/1mRdldVhwLdJ
-> https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/

Thank you!

Hi,

I’ve noted your suggestion on our list, that was all I can do, from now on depends on developers to implement this feature.

Thank you for your understanding!

Hi,

All I can do is to write down your suggestion on our list of suggestions and if this suggestion will have more requires will be re-implanted.

Thank you for your understanding!

Hi,

This requirement/suggestion is already on our list of features, but unfortunately I can’t say when this will be implemented, we hope will be in coming updates.

Thank you for your understanding!

Hi,

I think that can be done with some plugins here are some examples of those plugins -> https://wordpress.org/plugins/protect-wp-admin/
-> https://wordpress.org/plugins/hc-custom-wp-admin-url/

“How to require visitors to log in first in order to view the whole site?” this is also possible using plugins
-> https://wordpress.org/plugins/wp-force-login/
-> https://wordpress.org/plugins/wp-private-content-plus/

Thank you!

Hi,

I’m glad to hear that you solved the problem!
If you have other questions please let me know!

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks