Hi,
Please try this custom css:
#td-mobile-nav .td-mobile-content ul{
flex-direction: column;
}
Please set this code in the theme panel > custom code> custom css.
I hope this will help you!

Hi,
Yes, indeed all the content in the cloud header is encoded in base64.
Normally, if you want the header to be used in several languages, this can be done very simply, using certain settings in WPML that offer the possibility of having a cloud header in each language – https://forum.tagdiv.com/using-theme-translations-together-wpml/
Another solution would be to use an online decoder – https://www.base64decode.org/
Thank you!

Hi,
I understand what you are saying and it is possible that in the future this implementation will be done in the theme.
Thank you!

Hi,
Please do not put private data on the forum, such as wp-admin access, passwords, licenses, because all forum users will have access to them.
You could not update the theme because the license was previously used on several domains and now it could no longer be assigned to the domain it was needed.
Please try now and let us know if you can update the theme.
Thank you!

Hi,
If I can help you, please do a test using only the plugins in the theme, and if you have a child theme, set the parent theme and see if the problem persists.
If the problem is not solved, please make a backup for the site and contact us by email at contact@tagdiv.com and provide us with wp-admin access to investigate the problem. Please include the link from this topic to be able to identify yourself.
Thank you!

Hi,
Yes, I understood correctly, this is how it should be done.
If I can help you with anything else, please let me know!
Thank you!

Hi,
I checked the website and seems that it works now – https://i.imgur.com/8F76Tde.jpg – https://i.imgur.com/4xDjIyJ.png also on posts from that category – https://i.imgur.com/TiNd0lq.jpg other posts that are not part from that category – https://i.imgur.com/A4Forpe.jpg
Thank you!

Hi,
Unfortunately, you are right, there are no options to “sync” the opt-in contacts with email marketing tools/crms, sorry!
Maybe an alternative can be used, so you keep using the current members plugins and give up the mega menu (or better said, use a popup menu instead, and in the popup menu you can set whatever you want to be displayed).
Thanks

Hi,
Normally the size of image should not be a problem to not save the image as a background.
I just installed the Gourmet PRO and for me the header seems to work correctly, therefore I think that the problem on your side is caused by something. What I can recommend is to make sure that you do not have a plugin that is interfering, or a child theme.
Also, if you can please contact us via email at contact@tagdiv.com and provide a temporary wp-admin access to the website to check and see from where the problem is coming from and see what it can be done to be resolved.
Thank you!

Hi MattiaVe, I see that you already have most of the optimizations made.
What I can suggest is to remove the mobile background image – https://i.imgur.com/g1QLPcB.png from menu and use only the background color – https://i.imgur.com/iUI9Y0M.png
Make sure that the logo is set on mobile logo element and is not coming from the theme panel (this operation is taking longer) – https://i.imgur.com/h8te312.png
From what I can see, what needs to be better optimized for mobile is javascript. This is also from the theme, but especially external, from google analytics, tag manager, ads, extra plugins….
What I can recommend for this is to use a good cache plugin, a very good one would be WP Rocket, but this is not free, but you can also try free plugins, such as WP Super Cache, litespeed.
I hope this will help you!

Hi,
In case that the “Error at zones: 2(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” persists, please check this guide https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem is only on one specific page, then it can be from some changes or code that was add, please use the revisions https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Let me know the results!

Hi,
Unfortunately, I have to be logged in to have access to that section, but I think that I know what you mean.
Please try the “Posts List shortcode” – https://forum.tagdiv.com/use-posts-lists-shortcode/
I hope this will help you!

Hi sloope, you understand correctly how the option to hide the image works, what I recommend is to use a mobile page header – https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ doing this on mobile will be used a different header and should no longer load the one from desktop.
Thank you!

Hi,
I will add it to our list and the developers will decide if it will be added or not.
Thank you!

Hi croboy, ok, we’ll try to reply as soon as possible.
Thank you!

Hi Alex,
Indeed, there is a problem with the theme panel option, when this is used is always apply. Anamaria informed a developer and looks that this problem has fixed today and should be added in the coming update.
Thank you for your time to let us know about this problem.

Hi,
I rechecked the website but for me looks ok – https://i.imgur.com/TxDwuhq.jpg maybe the problem appears only on retina?
Thank you!

Hi Yash, there is no configurations that our theme can provide for Support Ticker, in the best scenario if the plugin provide shortcodes, then you can set those in pages that are already styled, otherwise it will be need to use css or changes in the plugin files.
Thank you for your understanding!

Hi Explorion,
This demo is a little more complicate to edit it, but it can be done.
The problem is from this place – https://i.imgur.com/HECcVQA.png you need to change it from “tdcf_service_description” to “tdtax_service_description” after you do this the filed will no longer take the code set in the momentum plugin and it will be get the text set in this section – https://i.imgur.com/2yeFGeQ.png – https://i.imgur.com/UyeyC7j.png
I hope this will help you!

Hi vet, yes, that should be enough.
Let us know the results!
Thanks!

Hi Explorion, Is this problem happening when you are logged in? If no, then the problem is from the cache, this is caching the js used to change the text and for image animation, what you can do is to exclude JavaScript code or the homepage from cache.
I hope this will help you!
Thank you!

Hi,
I think that you are referring that an user make a new post and he want to check it and this need to search in posts. Depending on the user role this can see his articles in backend – https://i.imgur.com/wwatTQw.png or you can try to use a plugin.
Thank you!

Hi MattiaVe, this situation depends on more settings, for example if you are using a cloud header (then set the settings using tagDiv Composer), if you are using the mobile theme plugin, if the sticky option for mobile menu is enabled (if the option is off, the mobile header will load faster and there will be less CLS). Can you please provide a link to the website to investigate the mobile header and see the current settings? Doing this I will be able to see what can be done to improve the results!
Thank you!

Hi observatorulprahovean,
We are glad that the problem has been resolved.
Indeed, we has a few similar reports and the problem were caused by CDN settings.
In case you have some questions or you’ll face problems, please let us know and we’ll try our best to help you!
Thank you!

Hello croboy,
Thera re elements that will create CLS, and one of them is the sticky menu and are other a few elements that are corrected now and will be included in the coming theme update.
If you can provide a link to your website, we can check it and see what can be done to resolve the CLS problems on mobile.
Thank you!