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Calin
tagDiv Staff

Hi,
The Search Results can be slow if you have many posts and the server is not dedicate.
What you can do is to use a database cache.
Also, if you want to make the site faster, you can check our guide -> https://forum.tagdiv.com/how-to-make-the-site-faster/
Thank you!

Calin
tagDiv Staff

Hi,
I just checked your website and now the mobile menu is working -> https://i.imgur.com/wYm6WC7.png but this will be available only after the website page will be loaded.
I see that you have images that it takes a long time until are loaded ->https://i.imgur.com/EBm5sDk.png and I think that if you solve that problem the mobile problem will be solved.
Thank you!

Calin
tagDiv Staff

Hi,
So, it acting like the settings were saved, but when you re-load the page the settings were not saved? If is so, then it can be an object cache, we have a guide for this -> https://i.imgur.com/YcP7gz4.png -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If the “load” icon is loading continue without stopping, then most probably you have an admin-ajax.php error, check the console to see if you get some errors.
Normally, admin-ajax.php is blocked by modSecurity from host, it can be from firewall or other security modules/plugins.
Thank you!

Calin
tagDiv Staff

Hi,
So this problem is persisting when you make a test only with the theme plugins?
The theme settings are set like in our guide?
Also, if you have changes in .htaccess, please rename it and check again.
In case that the problem is still persisting, please make a full backup for website and database and contact us via email at contact@tagdiv.com, provide wp-admin and cPanel access. Also, include the link of this topic. We’ll check it as soon as possible!
Thank you!

Calin
tagDiv Staff

Hi CRiTiCAL, the problem that you have it can be solve if you disable the rocket loader from the cdn, the Cloudflare need to be set like in our guide -> https://forum.tagdiv.com/cloudflare-cdn/
Please try this and let us know the results!
Thank you!

Calin
tagDiv Staff

Hi,
I just checked you website and I think that you mange to solve it because, now there is no whitespace under the header -> https://i.imgur.com/cu0OdX2.jpg
Thank you!

Calin
tagDiv Staff

Hi andreabacci7,
Please provide a link to your website and we’ll check it and see what we can do.
Thank you!

Calin
tagDiv Staff

Hi djzah71, unfortunately, on blocks it can be display posts, pages, events and cpt -> https://i.imgur.com/hbrhhCK.png
Thank you!

Calin
tagDiv Staff

Hi dimmisel,
If you are using a cloud header, then the menu can be assigned using tagDiv Composer -> https://i.imgur.com/ACfP50w.png then the socials from the open menu can be set from the theme panel -> https://i.imgur.com/RilGStr.png
Also, the file path for this -> https://i.imgur.com/YzOy26P.png is this one wp-content/plugins/td-composer/legacy/Newspaper/parts/menu-mobile.php
Thnak you!

Calin
tagDiv Staff

Hi kimlm, if the single block was made using tagDiv Composer, then yes, you can edit it, but if is set this one -> https://i.imgur.com/WLHmnVN.png then tagDiv Compeer can not be used on that section. Tor that you can change the layout using tagDiv Stannard Pack -> https://i.imgur.com/xqVI2eo.png, this will add standard templates can can be choose from the theme panel -> https://i.imgur.com/NWpJN6r.png
Thank you!

Calin
tagDiv Staff

Hi Chris Baird,
Can you please let us know the link that it is not working?
Thanks!

Calin
tagDiv Staff

We are glad that the problem has been solved!

Calin
tagDiv Staff

Hi,
1. The theme can not detect the code from the .htaccess it is detecting it only from the host, but once that you have set the code according to our guide, then there should be no problems.
2. Yes, you can add buttons and set on theme links to redirect you where you want -> https://i.imgur.com/LpNvMMn.png to not index a post or page, you can use a SEO plugin like Yoast SEO -> https://i.imgur.com/31HqFah.png -> https://yoast.com/wordpress-noindex-post/

Thank you!

Calin
tagDiv Staff

Hi vikasnangia,
That flesh/slide of background color as far as I know is not from the theme, usually is from some plugins, or it can be from rocket loader from CDN.
Please set the rocket loader to off like in our guide ->https://tagdiv.com/how-to-set-up-cloudflare-cdn/
Please clear all cache after you change the settings.
Let me know the results!
Thank you !

Calin
tagDiv Staff

Hi catalingeangos,
Normally, if you have set the breadcrumbs, there there should not bey problems on search console.

Now, if you wnat to use the yoast breadcrumbs, I think that for this the most simple way will be to remove the actual breadcrumbs and set the one from yoast, for this you should use a shortcode.

Please set the element in page in a column text or text with title in text area -> https://i.imgur.com/2NEeSj4.png and make sure that the option is enabled in yoast ->
For more details, please check the guide from here -> https://yoast.com/help/implement-wordpress-seo-breadcrumbs/ -> https://i.imgur.com/EbEzQAz.png

I hope this will help you!

Calin
tagDiv Staff

Hi columbusunderground, if when you click on the mobile menu and there is nothing happens, most probably something it is interfering with the theme option. Please make a test using only the tagDiv plugins and see if the problem persist.
If the problem is still there, then, please make a full backup and contact us via email at contact@tagdiv.com and provide as many details and screenshot you can and wp-admin access. We’ll check it as soon as possible.
Thank you!

Calin
tagDiv Staff

Hi,
Indeed, the font size was changed for the title in the Gutenberg editor, but the rest of the options for me are the same, unique article -> https://i.imgur.com/KlcABcW.png and on posts -> https://i.imgur.com/es0XUl2.jpg -> https://i.imgur.com/XKA3Z09.png
Also this is my system status -> https://i.imgur.com/spZTOfk.png
Thank you!

Calin
tagDiv Staff

Hi kjervert,
If the header row and the content row are set on default and you have set the boxed option it should look like this -> https://i.imgur.com/VmoIVhB.jpg please check if you do not have set some margins on the row from header -> https://i.imgur.com/G2GmSbc.jpg
Thank you!

Calin
tagDiv Staff

Hi Rhonda, are you using the CSS Analyzer tool?
In case that you use it on post template, please remove it, force refresh the browser and see if the problem gets solved -> https://i.imgur.com/mtfttfG.jpg
Let us know the results!
Thank you!

Calin
tagDiv Staff

Hi,
This one https://i.imgur.com/jHntUBV.png will apply on block -> https://i.imgur.com/NB6PZYB.jpg
The option was added in the latest theme update Newspaper v11.4
Thank you!

Calin
tagDiv Staff

Hi Odomingos,
Please make a test using only the tagDiv plugins, it is passible to use an extra plugin that is not compatible with WP 5.9 and that it is way you no longer see that option.
Thank you!

Calin
tagDiv Staff

Hi fuska, the global post template will apply only on for that have set the option on “from panel” the posts with individual templates will still use that individual template.
Unfortunately there is no option for this in our theme, but I can help you with a code, but first please make a full backup to your website and database, then you need to go in your database in wp_options and set this code (if you have a different prefix and it is not wp_, then change the wp_postmeta with
yourWp_post_meta) in SQL tab like this -> https://i.imgur.com/AQEH4mk.png and click on go, then check your website to see if this is ok and the post template was reset.
Also if you are using cloud templates, then you can set individual post template and cloud template per category -> https://i.imgur.com/e1cvtuB.png
Hope this will help you!

Calin
tagDiv Staff

Hi,
That logo is an image and I think that one of the fonts it is Waialua and the other one I think it is Novera Classic Semi Bold. (Those are the results when I check the image with an online tester), maybe the results differ from app to app.
Thank you!

Calin
tagDiv Staff

We are glad that the problem has been solved!

Calin
tagDiv Staff

Hi Vjcoil,
I think that this can be done, but it is possible to damage the database, what I suggest is to make a full backup for the database to can restore it in case that something is going wrong!
After you have a full backup, you can try the suggestion from here -> https://stackoverflow.com/questions/21519061/wordpress-database-how-to-remove-a-word-from-all-posts
-> https://digwp.com/2010/03/remove-replace-content-wordpress-database/
I hope this will help you!

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