Hi Marica,
Indeed, it can be a little difficulty at the begin when you use the theme builder, but once you learn how is working you’ll see that you can do almost anything.
If you want to set margins or paddings around an element/block, select it and check the css tab -> https://i.imgur.com/YaysPFn.jpg also most of the elements can be edited per view port (if is not edited, then will inherit the options set on desktop).
Here is a video made by one of our designers on how to create a page from scratch with tagdiv Composer -> https://www.youtube.com/watch?v=SoGQ0d5kIBg this should help you to find more answers and tricks.
Thank you!

Hi,
I just checked your website and this is now loading faster, I think that you have now set a cache. If you want to check some pagespeed indications, you can check our guide https://forum.tagdiv.com/how-to-make-the-site-faster/
About generate critical css, from what is see in the screen that you provided seems to be some js problems. It can be because a plugin conflict, if you want, you can make a test only with tagDiv plugins, the problem should no longer persist. In case that the problem persists, please let me know.
Thank you!

Hi,
We made some tests, but for the moment we do not cached that situation -> https://i.imgur.com/sWA91Gi.png if you want we’ll love to check this on your website. If you agree, please make a full backup and contact us at contact@tagdiv.com, include the topic and wp-admin in email.
Thank you!

Hi,
Please make a test, this situation may happen on default themes too (if you want to can make a test), therefore, if is so, ten is not a problem related to our theme and it is a general problem.
There are more situations when you can get that error message when you try to save & update the post, most of theme and how to fix them can be find in this article -> https://docs.wpstackable.com/article/393-updating-failed-the-response-is-not-a-valid-json-response-error
I hope this will help you!

Hi bidhi, please do not share the credentials here on forum.
I just checked your website and it looks that the problem is only for the homepage, unfortunately, I don’t see page revision, did you disable it? -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
So, the only suggestion that I have is to make a new homepage (you can got one from the cloud and just edit it).
mmindex@268 please check the answer from the topic you made, I hope the steps from there will help you.
Thank you!

Hi ikaris, if the installing.. is not progressing, then most probably there are some errors in console. Usually, when this is happen it is do to a plugin conflict, so, please make a test using only tagDiv plugins, also, please make sure that all the theme requirements are set like in our guide https://forum.tagdiv.com/requirements-for-newspaper/
I hope this will help you!
Let me know the results!

Hi mmindex@268,
First please check the good practice, please make sure that all theme requirements are set https://forum.tagdiv.com/requirements-for-newspaper/ and you use a ssl plugin.
Then, please make sure that you do not have a plugin conflict.
In case that the “Error at zones: 6(models) : 7(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” persists, please check this guide https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem is only on one specific page, then it can be from some changes or code that was add, please use the revisions https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Let me know the results!

Hi,
That it is used by the theme for data like social counter, YouTube videos, Instagram feeds..
If you want you can clear it and will no longer store the old data and only the new one that is use now on your website.
Thank you!

Hi,
This looks more like a plugin conflict, in some situations can be from some extra code that was added, but most of the time is from extra plugins.
Please make a test using only tagDiv plugins and the Custom Post Type plugin, in case that the problem is solved activated the plugins one by one until you find the one that caused the problem.
Let me know the results!
Thank you!

Hi great1212 and boris.prado, we can resolve this problem via email, indeed this will be only for a period of time, hoping that until then the fix to be implemented correctly to work.
@great1212 I’m sorry for this and I understand your frustration, but, please notice that we are a small team and we try our best, and I’m sure that any theme has bugs/problems not only ours. We always try to help you even if you no longer have a valid support period and I don’t think it’s fair to make us liars, especially after I showed you that a fix was implemented for that problem. Sorry it doesn’t work properly!
I think we should treat each other with respect!
So, if we say we’ll solve the problem, then we’ll do, maybe it will take less or longer time but we do it!
Thank you for your understanding!

Hi,
You can disable that option from the theme panel > mobile theme > header -> https://i.imgur.com/C3wDZxC.png
You can check some more details in our guide from here -> https://forum.tagdiv.com/the-mobile-theme/
I hope this will help you!

Hi yiannism,
Indeed, there is a problem with the default content locker, since the last update this is no longer working, we are sorry for this! Please make a test, disable tagDiv plugins and delete them, after that go in Newspaper > plugins and reinstall the plugins from there.
Thank you for your understanding!

Hi SAMYTHEBIGJUICY,
Yes, I was referring to some cache plugins, cache on host or cloudflare.
The WP Super cache plugins is the one that we tested with our theme and we made a guide for it, but you can use other cache plugins, all that needs is to find the right settings.
About the ads, it is possible to have some ads left on some pages or cloud templates, on those were are display, use tagDiv Composer and replace/remove them-> https://forum.tagdiv.com/ads-adsense-overview/ also this is still compatible and can be downloaded https://i.imgur.com/akfvnKC.png
Thank you!

Hi SAMYTHEBIGJUICY, this can be done with a custom css.
What you can do is to set an extra class on the flex block that you want to remove the clicks/links -> https://i.imgur.com/gTOlmo6.jpg -> https://i.imgur.com/xTTzgV8.jpg then just add the class on the blocks that you do not want to be clickable (you can use the class from my example).
The css is this one
.no-links a{
cursor: default;
pointer-events: none;
text-decoration: none;

}
You need to set it in the theme panel > custom code > custom css.
I hope this will help you!

Hi kennethhede, yes, this is a good practice to not index the cloud templates. There will be no problems with the posts. Those will be indexed and delivered without problems.
Here is a similar topic -> https://forum.tagdiv.com/topic/sir-i-have-one-issue-with-my-paid-theme/
Thank you!

Hi AK Rayhan,
Our theme as a special filed that will set the code between the tags, for this you’ll need to set the code in the theme panel > analytics/js codes-> https://i.imgur.com/fFqoSc1.png if the code is set there you can check if this appears in the page source using the website inspection -> https://www.browserstack.com/guide/inspect-element-in-chrome

Our theme has 3 header files, on in theme, one in tagDiv Composer (wp-content/plugins/td-composer/legacy/Newspaper/header.php) and one in tagDiv Standard Pack (wp-content/plugins/td-standard-pack/Newspaper/header.php), now if the standard pack is enable and you do not use a cloud template then you’ll use the file from standard pack, if this plugin is disable or you use a cloud header from tagDiv Cloud Library then it will be used the file from composer, if both of these are disable will be display the one from theme (wp-content/themes/Newspaper/header.php).
I hope this will help you!
Thank you!

Hi dimitrisv,
Our tagDiv Shop plugin was made after our team created a shop and tested many plugins that in the end were not all compatible each other, so the tagDiv Shop is covering most of the settings that our developers needed to make that shop.
The only way to integrate the plugins by weLaunch and keep things saved is to get help from a developer because those are not covered by the support team.
In case that you want that one of our developers to help you, this can be done, but will be for a fee, for this you’ll need to make a request here -> https://tagdiv.com/web-development-services/

Unfortunately, for the moment the Group Attributes option was not added, as I know is set as a request on our list for the shop plugin.

After the last theme update there we added some new woo shortcode, for example for checkout -> https://i.imgur.com/MO4FHwX.png -> https://i.imgur.com/N8TMWL7.png those need to be added with tagDiv Composer on a new page that will be set in woocommerce as checkout page.

Thank you!

Hi,
This is quite strange, the divider should be added to, at least for me is when I test the css on your website -> https://i.imgur.com/YSK9XK9.png
Please check the css in the theme panel and make sure that the code is correctly, because I see some problems for the content: ”; -> https://i.imgur.com/0L0tkp4.png and I think that is way is not display the divider.
Thank you!

Hi,
Usually, when an option is added on an element, it is added for both mobile and desktop, but in this case I think that our developers missed to set it on the mobile search element. It is now on our list and I think it will be added in the next theme update.
Thank you!

Hi pedro2, it should be same like before, but before changes the themes, please make a full backup for current website and database, and only after that change them.
Normally, if the posts were made using the WordPress editor and not some builders, then there will be no problems.
Thank you!

Hi,
You are referring to this message https://i.imgur.com/tB47SdT.png -> https://prnt.sc/25s9s0a if you have it set on 128M then in my opinion is good enough you do not need to do anything else at least if you are not uploading in media some images/files bigger then that.
Thank you!

Hi,
Unfortunately, the image is no longer available https://i.imgur.com/fGsbBrC.png
Can you please provide it again? Also a link to your website to check the problem will help a lot.
Also, please make a test to be sure that this is not a plugin conflict, let only the woocommerce plugin and tagDiv plugins enabled and see if the problem persist (musty of the time those problems are related to extra plugins).
Thank you!

Hi iwebuserstudio,
The background from the Magazine PRO will apply only if you install the demo.
Please check in the theme panel > background -> https://i.imgur.com/IobdwzD.png if there is still assigned the background image, is is not, please set it, this should make the website boxed again.
Thank you!

Hi, vivreausmic, if everything will be good, we estimate it will be in February.

Hi,
For the moment there are no switch options of the themeforest platform.
If you want to switch the themes, then the most used method is to get a refund and take a other one.
You can request a refund here: https://themeforest.net/refund_requests/new and we will approve it as soon as possible and Envato will refund your money.
Thank you!