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Calin
tagDiv Staff

Hi norbiQue, what are the problems that you are still facing after the theme update ?
Is this problem persisting only with theme plugins ?
Thank you!

Calin
tagDiv Staff

We are glad that you found what made that problem.
If there is anything else that we can do to help, let us know!
Have a nice weekend!

Calin
tagDiv Staff

Hi Acuicultor, if I understand correctly, before in v* you made the website using bakery, if is so, then after theme update please let enable only tagDiv Composer and tagDiv Standard Pack and disable tagDiv Cloud Library -> https://i.imgur.com/tUgu8Yl.png also it will be recommend to check the website only with theme plugins to see if the problem persists and make sure that you use the bakery version from current package that you have installed the theme.
If there is still a problem, please provide some more details and some screenshots.
Thank you!

Calin
tagDiv Staff

Hi,
When you get a similar message “ Error at zones: 13(models) : 9(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
We have a guide for how to investigate this problem and fix it -> https://forum.tagdiv.com/tagdiv-composer-not-working/ also after trying the steps from our guide you do not get any good results, you can contact use via email and we can investigate the problem on your website.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thanks you!

Calin
tagDiv Staff

Hi domien,
Unfortunately there is no option in our theme for that, sorry. Those changes can be made only in theme plugins and will affect all blocks from entire website not only from a specific place. (> wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php -> https://i.imgur.com/oqbXS3G.png).
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
Now I see that you are using the “Loading more” option, -> https://i.imgur.com/l9wIibV.png is the problem still persists?
Normal the loading pagination should work properly if the theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and there are no plugins interfering with the theme functions.
Please check the requirements and let me know the results!
Thank you!

Calin
tagDiv Staff

Hi teacherofsci,
Usually this problem appears for users that use the last woocommerce version (v4.7.0) with an old theme version. If you have that woocommerce version then you have two options:
1. Update the theme to v10.3.8 -> https://tagdiv.com/update-newspaper-theme/
2. Downgrade the plugin, (https://wordpress.org/plugins/woocommerce/advanced/), scroll down to the ADVANCED OPTIONS section and download the version 4.6.2. from the dropdown menu – https://i.imgur.com/PVrn6RZ.png. Install this version on your website. Using the 4.6.2 version, your website will work smoothly
Let me know the results!

Calin
tagDiv Staff

Hi,

If you want to underline the hyperlinks you need to edit the posts, select the hyperlink and pres ctrl+u -> http://prntscr.com/ope9y7 -> https://prnt.sc/oofq0j
or if you want to have the all hyperlinks on post to be underline you can use a custom css -> https://i.imgur.com/0baMOIc.png
.single .tdb_single_content a{
text-decoration: underline;
}

The code need to be set in Theme panel>Custom code>Custom css and will apply on all post that have set a single post template form cloud.
hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi,
In this matter I’m agree with you, unfortunately because our theme do not have an option for this and is using the WordPress behavior, the only way that I know how to prevent this is to use a redirect code to 404.
Maybe you can try some plugins -> https://wordpress.org/plugins/redirect-404-to-parent/ is possible to work.
Thank you for your understanding and sorry for the inconvenience!

Calin
tagDiv Staff

If there is anything else with what we can help, let us know!
Have a nice weekend!

Calin
tagDiv Staff

Hi nitrofox,
Maybe the problem is that we all have different perspective on how our theme should work. In this way both perspective can be true, for some users can be our perspective, for others can be yours, but not for all of all users.
We go with the WordPress roles -> https://i.imgur.com/kSxdt6R.png according to this cms the author can publish and manage his own posts -> https://i.imgur.com/0wfq9Gt.png -> https://wordpress.org/support/article/roles-and-capabilities/ therefore this is not a bug, is WordPress roles and implementation, not ours, only use them roles.
I do not think that others theme from WordPress have different roles, those are standards.
Now that you have a policy of your own, that do not mean that the WordPress roles are not correctly.
In our theme you can find those roles in wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php -> https://i.imgur.com/1feWA5o.png
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
I just find on internet that the above ways will not work, the class must be set as in this guide -> https://docs.wp-rocket.me/article/15-disabling-lazy-load-on-specific-images
Unfortunately, the class for featured image in our theme is not set on image and is set in a div that holds the image, therefore I do not know how to guide you to exclude the lazy load, maybe only if you add manually the attribute in theme files.
Thank you for your understanding!

Calin
tagDiv Staff

Then please make sure that this is set as in our guide and see if there are some improvements.
Let us know the results!

Calin
tagDiv Staff

Hi,
Yes, is the same for me too -> https://i.imgur.com/ydFL9FX.png -> https://i.imgur.com/ovvLYa0.png what you need to do is to set on that row in tagdiv composer a bigger height -> https://i.imgur.com/p82j8ET.png
Hope this will help you!
Let me know the results!

Calin
tagDiv Staff

Hi, Unfortunately I do not know exactly when it will be release the next Newsmag update.
But if you ask only for wp-bakery we can provide it via email. Send us an email at contact@tagdiv.com and include this link in that email.
Thank you!

Calin
tagDiv Staff

Hi,

The error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Calin
tagDiv Staff

Hi barros, I noted your request on our list.
Also the above suggestion with the classes in widgets area is working for me, and I need to do it only once in the sidebar that I have set the social counter set.
Hope that in coming updates this option to be available.
Thank you!

Calin
tagDiv Staff

Hi,
As I can se the problem with mobile ads is coming from those errors -> https://i.imgur.com/hDfERpy.png your ads code is not loading in theme.
For amp code, you need to set only the second code that is with the personal code, the first one is already set in our theme, therefore is no longer need to set it
Thank you!

Calin
tagDiv Staff

Hi,
Please update to Newspaper v10.3.8-> https://tagdiv.com/update-newspaper-theme/
Let me know if the problem still persist!

Calin
tagDiv Staff

Hi,
We’ve just release a new theme update that is working with WooCommerce v4.7.0 -> https://themeforest.net/item/newspaper/5489609 -> https://i.imgur.com/1XoszXD.png this should be display in Newspaper > Updates, if not, you can get it from theme forest.
If there are some problems, let us know!
Thank you!

Calin
tagDiv Staff

Hi,
Looks that this problem appear sometimes on windows too. This is related to the retina log. The problem can be from cache plugin that is no longer provide correctly the retina logo.
Please make a test only with theme plugins enable, without any other plugins to see if the problem still persists.
Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,
I can see that now you have set the responsive version of theme -> https://i.imgur.com/sH1WvAe.png
Are you used the mobile theme plugin or the new option for mobile page ? Because right now is non of theme (it is the responsive version).
If you use one of the above options for mobile, please make sure that you clear you cache and Cloudflare (if you are using).
Thank you!

Calin
tagDiv Staff

Hi raventaz, like norbiQue said, make sure that your cache is clean and your Cloudflare, also make sure that the Cloudflare is set as in our guide from here -> https://forum.tagdiv.com/cloudflare-cdn/
Also if you are using the mobile page it will be helpful if you are using a cache plugin with a special option for mobile device as the WP Super Cache plugin from our guide -> https://i.imgur.com/jo2TQ2L.png
Thank you!

Calin
tagDiv Staff

Hi,
The amp plugin can be use with our theme only in two ways:
1. If you are using the amp plugin with mobile theme plugin, then you can use one of these options -> https://i.imgur.com/CT67aRq.png
2. Without mobile theme plugin, but using this option -> https://i.imgur.com/7wa0jJk.png
For the moment the amp plugin that we provide works only with these settings with our theme.

Thank you for your understanding!

Calin
tagDiv Staff

Hi Jukey123, normal the sidebar from desktop version should be set on responsive version (mobile) after the end of post content.
After some investigations I found this css -> https://i.imgur.com/Sif8UOR.png that is set the sidebar to the left. Did you made some changes to the single poste template with tagDiv Composer? Because is possible to be some custom settings that are apply on mobile version too. To see if this is, please get a new single post template from tagDiv Cloud Library and set it on posts to see if those are still displaying the sidebar on mobile.
Let us know the results!

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