Hi,

Usually this problem appear only when you are using a pro demo made with tagDiv Cloud Library and you have enabled WPBakery plugin. We recommend to use only one of them, not both, please check the plugins that you have enabled and let only tagDiv plugins.

Let me know the results!

Hi bappedagarutkab,
I think that the problem is that you have set an overlay header as global in theme panel -> https://i.imgur.com/aL31ECR.png this will apply on entire website.
What you can do to this this, is to set a different cloud header from tagDiv Cloud Library as global, then edit the homepage with tagDiv Composer -> https://i.imgur.com/383IVrI.png select the header manager and set that overlay header -> https://i.imgur.com/4FVw8Xg.jpg
Or if you want to set the overlay header to a fix one, edit a page/category/single post template with tagDiv Composer -> https://i.imgur.com/DJ7oULy.png click on logo, then one header menu -> https://i.imgur.com/safAshz.png then set to display the menu as default -> https://i.imgur.com/Smuj33u.png -> https://i.imgur.com/6y3gete.jpg
Hope this will help you!
Thank you!

Hi,
The auto update button was added only in Newspaper X, what you need to do is to make a full backup to your website and make the theme update using the method B from this guide -> https://tagdiv.com/update-newspaper-theme/ or better try first the update on subdomain or staging and only after that on live website.
Hope this will help you!

Hi kelsjc,
The widget section will apply for footer or default sidebar only for standard demos -> https://i.imgur.com/L3FjWCk.jpg, if you are using a pro demo, these are build using tagDiv Composer and tagDiv Cloud Library, and it can be edited entire with tagDiv Composer.
Thank you!

Hi #welch2021#,
I see that you are using a pro demo and you edited the single post template with tagDiv Composer to set the shortcode, but this is set on post template and it will apply for all posts, you need to set that shortcode in post/article -> https://i.imgur.com/Lk4tm2E.png.
Hope this will help you!

Hi,
I just inspect your website and this is look like this -> https://i.imgur.com/7zcMHdD.jpg
you have set now the latest articles as homepage -> https://i.imgur.com/6s4xFcT.png if you want a static page you need to choose one => https://i.imgur.com/lD3vNKu.png
Hope this will help!
Let me know the results!

Hi Altine, in order to have the same design you need to use only the theme no mobile theme plugin, if you have this plugin enable you can keep it to be use for amp -> https://i.imgur.com/FVB74P4.png, if not disable the plugin -> https://i.imgur.com/E0nCIzt.png
Also make sure that you do not have set a mobile page -> https://i.imgur.com/NyvAIDg.jpg
Hope this will help you!

Hi,
Normal you can use the responsive version of theme for mobile, but there are demos, that do not have a sticky menu, also the mobile version is a little different -> https://i.imgur.com/DzbR6n1.jpg -> https://i.imgur.com/AxF4bcZ.png
If this is not what you mean, please let me know!
Thank you!

Hi,
Make user that you are using Newspaper v10.3.7 with last version of Yoast, in this way you should be able to use correctly tagDiv Composer with Yoast -> https://i.imgur.com/YSujgmq.png ->https://i.imgur.com/UpqP5nb.jpg
Hi loano1, please try the Newspaper v10.3.7 with last version of WP, the problems that you mentioned should be fix now.
Also if there is still a problem, please let me know!
Thank you!

Hi,
You can edit the mobile layout using tagDiv Composer -> https://i.imgur.com/WdjlIo1.jpg select the flex block 1 and set on mobile view -> https://i.imgur.com/M1vO4kh.png then in layout you can set the numbers of modules per row -> https://i.imgur.com/Rnxn6m2.png
Unfortunately the number of posts is global for all view ports. If you want to have only one post on mobile, what you can do is to hide the current flex block on mobile and set another one with only one post, this need to be hide on rest of view ports and display only on mobile -> https://i.imgur.com/sM3qAkk.png, unfortunately this option will increase your page size.
Another option is to try the new option for mobile page -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Hope this will help you!
Thank you!

Hi,

Maybe you are attempting to install the full theme package, not the actual theme inside the theme package. The full theme package contains many other items, not just the theme
– https://forum.tagdiv.com/whats-included/
Please follow this guide https://tagdiv.com/how-to-install-newspaper-theme/

Let me know the results!
Thank you!

I think that you want to remove the language from category page, if is so, then this code should work -> https://i.imgur.com/ZUGSR9B.jpg

p:first-of-type.wpml-ls-statics-post_translations,
.single .wpml-ls-statics-post_translations
{
display: none;
}
.single .tdb-block-inner .wpml-ls-statics-post_translations
{
display: block;
}

Please check your website after you replace the code.
Let me know if there is something incorrect.
Thank you!

Hi,
As I know the 500 errors are internal server errors, you’ll need to make some investigations, below are some links that hope it will help you:
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!
Thank you!

Hi,
Those are icons and fonts that our theme is using.
What you can do to get better speed for newspaper.woff is to use for icons
rel="preload"
also you can use an woof editor. Here is a topic where Amit provided some more details about how you can do this -> https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/page/4/ (page 4 and 5).
Also about this https://tagdiv.com/premium-customization-services/ I do not know exactly what are the steps and what need to be done, therefore I can not say that it will provide or not a score over 900, what you can do is to submit a request there and a developer that is responsible with pages speed on custom work will answer to your question.
Hope this will help you!
Thank you for your understanding!

Hi boka003,
The footer can be edited only from frontend, edit a page/post template with tagDiv Composer and go down to footer, or if you want to assign one, use the manager -> https://i.imgur.com/Q5PeHkp.png (the footer templates does not have the button to be edited in backend).
Also the abut PSD, I made a request to our designer to provide the psd for that demo.
Thank you!

Hi BenFranksWine,
Where is aspiring these warnings? are in pages or posts?
If is on pages then is possible to be a problem from our theme, we reported this to our developers to check what can be the problem and provide a fix as soon as possible, therefore it will be soon a theme update that should fix these kind of warnings.
Thank you for your understanding!

Hi maximmun,
please provide me a link to your website or at list let me know the demo you are using and I will try to guide you step by step to the header and function.php filse.
Also function.php it will be easer if you are using a child theme, this is coming with this file, and you need just to set the code in it and activate the child theme.
Also if you need to set some code in head of your website you can do it using our theme, set the code in theme panel> analytics/js codes -> https://i.imgur.com/XcxvIvV.png
Hope this will help you!
Thank you!

Hi,
In order to reduce the time for icons you need add this code in head section:
// Preload Newspaper fonts for responsive theme (main theme) function dns_prefetch_responsive()
{
echo '<link rel="preload" href="https://hastysurf.com/wp-content/themes/Newspaper/images/icons/newspaper.woff?19" as="font">';
echo '<link rel="preload" href="https://hastysurf.com/wp-content/plugins/td-composer/assets/fonts/td-multipurpose/td-multipurpose.ttf" as="font">';
}
add_action( 'wp_head', 'dns_prefetch_responsive', 0 );
This code can be set in a child theme in functions.php at the end of file -> https://i.imgur.com/KvX498h.png
In this way you do not need to do those steps after each theme update.
Hope this will help you!
Thank you!

Hi,
Indeed the child theme structured was change in Newspapers X. I’m glad that you manage the situation.
If you have some questions, let us know!
Have a nice week.

Hi,
I see that there are some improvements for desktop -> https://i.imgur.com/v8eMbtd.jpg
Also I see that you are using some optimizer for images ->https://i.imgur.com/0GIZTik.png is possible have something to do with the thumbs that your images are not displaying correctly.
Please disable all non theme plugins and check the results.
Let me know the results!
Thank you!

Hi,
I see that the amp version is displaying correctly on posts -> https://i.imgur.com/bSFSx3H.png also using the mobile theme plugin with amp you can control the design using the options from theme panel > posts and custom post types -> https://i.imgur.com/Z5bWQsg.png for this you need to have enable tagdiv Standard pack -> https://i.imgur.com/rm8uXpv.png
Also the amp is working on homepage, but for this you need to use the mobile theme version not the responsive version -> https://i.imgur.com/iXV8opv.png
Please make sure that you are using the mobile theme plugin with one of these options -> https://i.imgur.com/LOSRIeS.png and with this one -> https://i.imgur.com/91LKBFh.png also check the settings for responsive version on mobile as in my above screen.
Let me know the results!
Thank you!

Hi SvijetS, I see that on your website https://www.svijetsigurnosti.com/ you are still on Newspaper v10.3.6.1 there is a new version, but I recommend to wait few days until we’ll release a new package, this will have fixes for all bugs that we found. I think that the update will be at the and of this week or at the start to next week.
In case that this problem, is from our theme it will fix, but if is from a plugin, you must check the plugins compatibilities, and is very good that you are using a test website for this, you can use it for updates and all the problems and other problems without affecting the live website.
Thank you!

Hi,
our developers are informed about those warnings about -> td-multipurpose, also there will be soon a theme update with some fix for the problems that were found after theme update, and this problem is one of them, that our developers are investigate to fix it.
Thank you for your understanding!

Hi,

The problem with mobile menu is that this is open only after all resources for your website are loaded, then this is working normal. The problem seems to be from an image that most probably is set as background and this is no longer in your media -> https://i.imgur.com/saWg03t.png is seems that the element that has that image is this one -> https://i.imgur.com/FZ8TRgE.png

About the social counter the Instagram and Facebook securities were changed, therefore the social counter for Instagram is not working at all and the one from Facebook, is possible to stop working too. As of twitter this should still work, also for YouTube you need to use an api as in our guide from here -> https://forum.tagdiv.com/youtube-api-key/

Normal these social if you clear all ache and remove/set back the id should start to work correctly.

Let me know the results!
Thank you!

Hi chip303,
These custom post types are for advance users, this is because you need to know how to make change s in theme files and use the child theme.
But do not worry, I will try my best to help you!
First you need to understand how custom post type is working, for this we’ll check the guide from here -> https://forum.tagdiv.com/custom-post-type-support/ and install our plugin “td_books”.
Now if you want to edit the plugin you need to edit the file from this path -> wp-content/plugins/td-custom-post-type/td-custom-post-type.php lets say that you want to change the name from “Books” in “Restaurants” -> https://i.imgur.com/sgBEIUA.png -> https://i.imgur.com/ChSyHGa.png now this will look like this -> https://i.imgur.com/LqwedMt.png nor lets replace in our code “td_book” with “td_restaurant” -> https://i.imgur.com/KUGe3yN.png -> https://i.imgur.com/JglzrSs.png now this will look like this -> https://i.imgur.com/w5HTO2l.png -> https://i.imgur.com/l2i6vQh.png
Also do not forget to set some templates (copy the template you want to use), these can be set in child theme -> https://i.imgur.com/0K0wah1.png
Hope this will help you!
Thank you!