Hi, I just checked your website and this is work normal -> https://i.imgur.com/DZTUooZ.png if there is till a problem and I wo not see it, let me know!
Have a nice week!

Hi TCL, on themeforest is display the update date of page not theme, there were made some changes on the page content and the date was update, as you can see there are no data about a new update in changelog -> https://i.imgur.com/nEWPvHH.png
If I’m right the update is expected to be in early October.
Thank you for your understanding!

Hi, I just checked your website and this seems to be fine now -> https://i.imgur.com/HiX09LO.jpg I think that the problem was related to a plugin conflict.
If there is still a problem, let us know!
Have a nice week!

Hi,

To fix these problems, we recommend to use the amp plugin with mobile theme plugin. In this way was made the amp plugin to work with our theme.

Thank you!

Hi, is look that the logo that you have on mobile is covering the menu and search option -> https://i.imgur.com/lo9YTK9.png you need to use tagDiv Composer to edit the logo -> https://i.imgur.com/tUavrTC.png -> https://i.imgur.com/Aio49qb.png and to make sure that is set correctly -> https://www.youtube.com/watch?v=HXQQygkCCJo
As I can see the problem with blog page was solved -> https://i.imgur.com/Zpnesys.jpg
Hope this will help you!

Hi Mark Gilbert,

These are only some warning it should not affect the theme functions, also all these warning about code will be fixed in the coming updates.

The amp plugin can be use with our theme only in two ways:
1. If you are using the amp plugin with mobile theme plugin, then you can use one of these options ->
2. Without mobile theme plugin, but using this option -> https://i.imgur.com/7wa0jJk.png
For the moment the amp plugin that we provide works only with these settings with our theme.

Thank you for your understanding!

Hi,

Please make one more test, please remove the YouTube api key from theme panel, after that generate a new one and set it in theme panel -> https://forum.tagdiv.com/youtube-api-key/ after that clear all cache and purge the cdn if you are using.

Let me know the results!

Hi,

Here is how is look on iPhone X -> https://i.imgur.com/3UWw1W7.png I think that was something temporary, maybe some cache -> https://i.imgur.com/prM1Bqp.png
I think that the problem that you can say is that you are using the mobile theme plugin, and this is displaying on some devices, if is so, please clear all caches you have and purge CDN (if you are using), after that the layout should be the same for all devices.

Thank you!

Hi,

I think that this problem can be solve by adding an extra parameter in a theme file, the file path is wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792 set before getimagesize and ‘@’ like this -> https://i.imgur.com/VOWmTCI.png
Also make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

If there is still a problem, let us know, also if you want we can make the changes for you for getimagesize, just send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

Our theme is responsive, therefore the same content from desktop can be display for all port views, the only content that can be change is on mobile if you are using the mobile theme plugin -> https://forum.tagdiv.com/the-mobile-theme/ or if you set some elements in landscape (for example landscape) and you hide it for the rest of devices, but this is not indicate, because your page size will increase a lot -> https://i.imgur.com/9HDBmlC.png

Thank you for you understanding!

Hi,

Unfortunately, there is no option for that, in latest articles will be display all the post you have.
I think that this can be done if you make some changes in theme code, but this will be overwrite when you’ll make a theme update.

Thank you for your understanding!

Hi,

“The current content hasn’t been created by TagDiv Composer” – that notice isn’t be the result of actual issues in most cases. If you can successfully edit the page or could template then there is no problem, despite the message.
It could also mean that the page contains elements that are not part of the tagDiv composer, or the page has been built with with a different method, this can create problems.

Hope this will help!
Thank you!

Hi rudnyckyj,
After the last changes from Instagram,. our developers managed to fix the problem with Instagram feeds, but for the moment using our Instagram widget to get correct number from Instagram is not working correctly, in most cases these data are not deliver because the theme do not have access to that api key.
Our team we’ll try to find an work around, until then the only way to display the number of Instagram is to set it manually in social counter or to use other social counter plugins, sorry for the inconvenience!
Thank you for your understanding!

Hi,

Please try this one
.tdb-category a[href$="/featured/"] , .td-module-meta-info a[href$="/featured/"]{
display: none;
}
If there is still a problem, please provide me a link where I can heck the category.

Thank you!

Hi chellofr, in most case this problem can be solved double the wp memory limit, make sure that you have set all the theme requirements as in our guide and set the WP_MEMORY_LIMIT 512M if the problem is still persists with 253M.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi V3N0M,

That element can not be set in child theme, but it can be edited in main theme file -> wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_author_box.php for example -> https://i.imgur.com/LKQEiRR.png -> https://i.imgur.com/sHkWfDA.png
Also there is not easy to make a new element for tagDiv Composer, you need to have very good knowledge about our theme builder and how as made.

Thank you for your understanding!

Hi line77,

Using tagdiv Composer, you can click on the element and if this is set in an inner row you can select it like this -> https://i.imgur.com/K95n26U.png if you want to edit the log to set a SVG, click on logo and check the SVG tab -> https://i.imgur.com/6tSmCrN.png set there the content of your svg.

Hope this will help you!

Hi,

The code use to display the temperature is on two files:
wp-content/plugins/td-composer/legacy/common/wp_booster/td_weather.php -> https://i.imgur.com/rGf75ya.png
and this is use on this file too
wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_weather.php -> https://i.imgur.com/ZM6kwOx.png
The above code is use to display the temperature
On this file are set some links to that api -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_weather.php -> https://i.imgur.com/db8VkY4.png -> https://i.imgur.com/s2uk7GT.png
Also the links for the http://api.openweathermap.org are set in the minify js -> wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js -> https://i.imgur.com/AnY34U8.png

This is all I can do, unfortunately I do not know any method to disable the cache on some elements, sorry!

Thank you!

Hi,

Is look that the button is there, but has the same color as the background, if you want you can use this custom css https://i.imgur.com/AXleFLp.png
.td-header-wrap .td-affix .header-search-wrap #td-header-search-button .td-icon-search {
color: #fff;
}
The code need to be set in theme panel> custom code> custom css.

Hope this will help you!

Hi dmoukas, We already provide a fix for smart list problem and this will be add in coming update too.
To fix this problem with smart list you need to set this code in this file path wp-content/themes/Newspaper/functions.php set the code at the end of file.
For mobile theme you need to add this code in the functions.php that is responsible for mobile theme -> wp-content/plugins/td-composer/mobile/functions.php

Thank you for your understanding!

Hi, I’m glad that the problem has been solved!
Have a nice week!

Hi, I’m glad that I was able to help!
I’m trying to provide the best answer I can and as quick I can.
Have a nice day!

Hi, when I checked that page these are the results -> https://i.imgur.com/emqphGv.png and some times -> https://i.imgur.com/zcR7rmj.png therefore the problem seems to more from the server then theme, maybe you are using some redirect plugins/options or you have some settings on host that can provide this problem.
If you want we can take a look, maybe we can find what is the problem. You can send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

If you checked the above suggestion and the problem persists, please make a full backup to your website and database and email at contact@tagdiv.com and provide admin login and cPanel. We will take a look to see what can be the problem. Include a link to this topic in the email.

Thank you!

Hi lazyload ,

For footer you can set a standard footer, a page footer or a cloud footer.
Now I think that you have set an empty page -> https://i.imgur.com/197iK7P.png you can check more in our documentation from here -> https://forum.tagdiv.com/footer-templates/

Also for mobile and amp ads you can use these fields from theme panel> mobile theme -> https://i.imgur.com/K0wtrDV.png you can use plugins too, unfortunately I do not know one that is the best with our theme.

Thank you!