Hi,

For me when I disable the option from theme panel, then the script for lazyload is no longer loading on images, at list in this way is for me an it should be for all users.
Please provide me a link to your website in this way I can check if this is still loading for you or not.

Thank you!

Hi,

The amp plugin can be use with our theme only in two ways:
1. If you are using the amp plugin with mobile theme plugin, then you can use one of these options ->
2. Without mobile theme plugin, but using this option -> https://i.imgur.com/7wa0jJk.png
For the moment the amp plugin that we provide works only with these settings with our theme.

Thank you for your understanding!

Hi,

The element Single Post Next Prev do not have an layout as flex blocks or other elements, it will display only the without images and effects therefore, you can not set a flex block with a filter (this can not be set for next/prev only for these settings -> https://i.imgur.com/ZkaBm6F.png ) and under it to set the Single Post Next Prev element. Also to make that flex block to look the same, you can not use only copy and paste because these are not identical elements, you need to check the settings from one and make it manually in the other one -> https://i.imgur.com/LAi0mMa.jpg

Thank you for your understanding!

Hi Mark Gilbert, indeed this option to can set some parts like Post Settings in Gutenberg sidebar was added only in WP 5.5

Usually when the “Post Settings” is like this and we click on down arrow -> https://i.imgur.com/1Sy785f.png it will be add in sidebar -> https://i.imgur.com/Ex2ZcLq.png to set it back you need to click on the up arrow until this will set in the right place -> https://i.imgur.com/7yDUzVF.png the same is will all fields.

Hope this will help you!

Hi TechieBraj, I think that you do not understand, the tagDiv Standard Pack and tagDiv Composer are both theme plugins and both of theme have the same root for the theme (those plugins have inside them a theme folder that can be overwrite in child theme, when were made these changes only the standard plugin has the theme folder but now tagDiv Composer has too) therefore the files from wp-content/plugins/td-composer/legacy/Newspaper and wp-content/plugins/td-standard-pack/Newspaper -> https://i.imgur.com/lOCdZnT.png
For example if you want to set in child theme the default post style, you just need to copy those two files wp-content/plugins/td-composer/legacy/Newspaper/loop-single.php and single.php in wp-content/themes/Newspaper-child/loop-single.php or if is a them style need to be copy from wp-content/plugins/td-standard-pack/Newspaper/parts/single/loop-single-1.php and single_template_1.php in wp-content/themes/Newspaper-child/parts/single

Hope this will help you better!

Hi,

You can edit the logo element per view-port for example https://i.imgur.com/xq81FK6.png -> https://i.imgur.com/qR2qRxv.png also for the separator line you need to use a custom css, please provide me a link where I can see what progress you’ve made and I will also provide the css for the separator.

Thank you!

Hi,

1. Using the amp plugin the layout for the amp version will be different, or if you choose to use the mobile theme plugin, then you will have the same layout for mobile and amp versions.

2. Unfortunately I do not know how that can be done, sorry! maybe it can be done if you set some parameters in .htaccess or maybe there are some plugins that can prevent some plugins/pages/posts to be cached.

Thank you for your understanding!

Hi,

Using our theme, you can set a slider gallery using our guide from here -> https://forum.tagdiv.com/newsmag-tagdiv-slider-gallery/ to can achieve this you need to use the classic editor, or the classic element from the Gutenberg editor -> https://i.imgur.com/ya1YTbM.png also you can use the Guttenberg gallery -> https://i.imgur.com/clx1uoo.png (this will look something like this https://i.imgur.com/nX0SNvN.jpg without slider).

Hope this will help you!

Hi,

Just make sure that you made the update as in our documentation from here , if you didn’t have the auto-update option, then the best way for theme update is via FTP/cPanel.

Is look that now on staging this is the problem you are facing -> https://i.imgur.com/2coIAw2.png usually this can be fix using the indications from these articles:
-> https://www.webfulcreations.com/there-has-been-a-critical-error-on-your-website/
-> https://www.wpfixit.com/wordpress-error-there-has-been-a-critical-error-on-your-website/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!

Hi Rifat Sharna,

When you are using the mobile theme plugin you need to be carefully on cache plugins, you need to use a cache plugin that can make the difference between mobile version and desktop version. We recommend the cache https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also when you are using the mobile theme template, you can use it for mobile and amp or only for one of them -> https://i.imgur.com/tJF7w2b.png for mobile theme all the settings can be set from here -> https://i.imgur.com/IvE3IQI.png also the menu color/image can be set from ->https://i.imgur.com/LxQUHdD.png and the sign in can be can be disable from here -> https://i.imgur.com/ZT93grf.png and the social icons from here -> https://i.imgur.com/6IKenR2.png

Hope this will help you!
Thank you!

Hi,

1. I think that it will be better to use an adsense code that will check and will became responsive, here is the adsense documentation for this -> https://support.google.com/adsense/answer/9183460?hl=en&ref_topic=9183242 is not recommended to set a lots of ads for each view port in part.

2. Unfortunately we do not have a documentation for this, but if you are using Web Push Notifications they need to provide this kind of support. we can provide support only for the plugins you tested -> https://i.imgur.com/OEFiwPl.png
https://www.wpbeginner.com/wp-tutorials/how-to-add-web-push-notification-to-your-wordpress-site/
https://www.pushpro.io/en/push-notifications?gclid=EAIaIQobChMIsZ-6g_Py6wIVDAB7Ch0nSQfAEAAYAiAAEgLP6PD_BwE

Thank you for you understanding!

Hi,

I just checked your sidebar and on it are set two elements -> https://i.imgur.com/MkDdO97.png please check all your sidebar and if there is still a problem, please try above steps and disable all plugins.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

TagDiv Composer is a builder, it can be use to build pages and cloud templates, but it can not be use to create posts, only for post templates.

Thank you!

Hi,

Normal there should be no problems, but I can not say this for sure because we do not tested this on a large website in a long period, only for short time.

Thank you!

Hi,

If you want to optimize the adsense you can check our custom services from here -> https://tagdiv.com/web-development-services/

Thank you!

Hi,

I think that you are using a pro demo, therefore the logo need to be change using tagDiv Composer.
You can edit the logo, using use our guide from here -> https://www.youtube.com/watch?v=HXQQygkCCJo also make sure that you display the image or text -> https://i.imgur.com/Zs5shNm.png -> https://i.imgur.com/v3sEEu9.png -> https://i.imgur.com/XdXqH4B.png -> https://i.imgur.com/XdXqH4B.png on mobile -> https://i.imgur.com/wqNV6vE.png

Hope this will help!
Thank you!

Hi,

The yellow background color is set on this demo using a class set in theme panel -> if you remove that class there will be some elements that will no longer have the extra code set on that class that is overwriting the composer settings.
Hope this will help you!

Thank you!

Hi gumball44, make sure that you are using only one header for the entire website and you do not have set individual headers set on pages or cloud templates.
Also like Vlad said please check only with one cache plugin per day to see if there are some changes, using more the one cache plugin can cache more then you want and it will be hard to clear all that cache.
Another thing that you can do is to use a code or plugin to prevent that homepage to be cache.
Thank you!

Hi arminza,

Most of our demos are made using posts, therefore when you delete theme, then the layout will no longer be the same.
Now you can import a demo with content (posts and it will be as in our live demos) or only with the settings and you add your content.
Also we do not recommend to overwrite the content that is coming with the demo installation -> https://forum.tagdiv.com/installing-demos/ -> https://i.imgur.com/iP3OneO.png
Thank you!

Hi, if this is an analytics code then you need to set it in theme panel -> https://i.imgur.com/fBluaGI.png
Hope this will help!

Hi,

Only the flex blocks and the slide have this option -> https://i.imgur.com/3iSUr7p.jpg you need to use one of these elements if you want to have the arrows for next / prev -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hi,

Unfortunately I do not know one to recommend, we didn’t tested any of theme, sorry!

Thank you for you understanding!

Hi,

For mobile version you need to edit this file -> wp-content/plugins/td-composer/legacy/Newspaper/parts/login.php
Unfortunately the file for desktop version is a cloud element and it can not be set in a child theme, it must be set back after theme update, but the file for mobile version is a standard one and it can be set in child theme -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you for your understanding!

Hi,
Yes, there is a quick fix for this problem:
Add a fix in theme files, for this you need to go on wp-content/themes/Newspaper/includes/wp-booster/wp-admin/js/tagdiv-theme-plugins-setup.js and replace the jQuery(window).load(function () { from line 234 -> https://i.imgur.com/agaEJWA.png with jQuery(window).on("load", function () { -> https://i.imgur.com/zBFX5Ye.png also you need to do the same on this file wp-content/plugins/td-composer/assets/js/js_files_for_wp_admin.min.js but since this file is minify you can replace the code inside it with this one ->https://pastebin.com/YTiYVfU4
These warnings will be fix for the coming updates!
Make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!

Hi,

The mobile header need to work, even you use only the amp plugin or you are using the mobile theme template for amp. Most of the cases when these are not working there is a plugin conflict, therefore please make sure that you are using this option for amp plugin https://imgur.com/k1ZVWoN or one of these https://imgur.com/4rY4Zva and check only with theme plugins.

Let me know the results!