Hi,

Please make sure that you are not using any plugins that can interfere with the sidebar, make a test, let only the theme plugins (tagDiv plugins) activate and check to see the results.
If the problem persists, please provide me a link where I can check this situation.

Thank you!

Hi,

Make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi V3N0M,

The old theme functions was set in two plugins tagDiv Standard Pack and tagDiv Composer, from these two plugins you can set the files under the wp-content/plugins/tagdiv-plugin/legacy/Newspaper in in child theme.
Noe if you want to edit the elements that are in tagDiv Cloud Library, these can not be set in child theme, for example changing this file -> wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_author_box.php will work only in theme plugins files and is a cloud element. Editing this file will work in child theme wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php

Hope this is make sens.

I’m glad that the problem was solved!
Have a nice weekend!

Hi ahmadraza0344, please make sure that you do not have a cache problem, also if you are using the mobile theme plugin, please check the settings that you have for mobile theme maybe there is set an offset => https://i.imgur.com/uFFjmpS.png
If there is still a problem, please provide me a link where I can check this situation.
Thank you!

Hi,

what demo are you using? if is a pro demo, then the ads set in theme panel will not be display, on pro demos, the ads need to be set using tagDiv Composer in ad box elements -> https://forum.tagdiv.com/custom-ad-spots/ -> https://i.imgur.com/iOB2Gll.png -> https://i.imgur.com/05Mw6m8.jpg -> https://i.imgur.com/xKtigod.png -> https://i.imgur.com/9rbbSuU.png

Hope this will help you!

Hi,

I just made a test using the multiple taxonomies filter and for me is working correctly -> https://i.imgur.com/BH6yvvJ.png -> https://i.imgur.com/ZKgrZ6E.png the CPT use by me is the one from our guide -> https://forum.tagdiv.com/custom-post-type-support/
This documentation is only for users with developers skills, this is not covered by support team, sorry.

Thank you for you understanding!

Hi easkan,

Please make sure that you are using the last version of Theme, Newspaper v10.3.6.1 and you have set the Instagram account as in our guide from here -> https://forum.tagdiv.com/instagram-widget/

If you did that and the problem still persists, please make a full backup and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look.
Thank you!

Thank you, my colleagues will check the email and we’ll try to find the problem and a work around for it.
Thank you for you understanding!
Have a nice weekend!

Hi , is look that now is working -> https://i.imgur.com/1eegD6H.png
If you want to extend the support period you can use envato guide -> https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you!

Hi Girdhari Pandey, please note that replying more times in your topic will only late the answer.Replying multiple times will refresh the topic date and move it to the back of the line, we answer from oldest to newest.

If you set the theme requirements as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and tried only with theme plugins to make sure that this is not a plugin conflict, please send us an email at contact@tagdiv.com and provide admin login and cPanel. We will take a look. Include a link to this topic in the email.

Thank you for your understanding!

Hi,

This can be change from theme panel> translates -> https://i.imgur.com/qSpHREv.png

Hope this will help you!

Hi,

This can be done only if you change the language in WordPress, this is the only way -> https://i.imgur.com/UDqpyYN.png

Thank you for your understanding!

Hi,
Unfortunately I do not understand exactly the problem, please provide some more details and some screenshots in this way I will be able to help you!
Thank you for your understanding!

Hi kykobarros,
Our theme is using the WordPress functions to display the search results, therefore it will be display all pages and posts that mach with your search request.
If you want to remove the pages from search results, you can check this similar topic -> https://forum.tagdiv.com/topic/how-to-remove-pages-from-the-search-feature/
If there is still a problem or is not what you mean, just let me know!
Thank you!
Have a nice weekend!

Hi, did you get some errors or the page is block when you try to upload an image?
Make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi,

If this is not working, I think is because you are not using a static homepage and you have set as homepage your latest posts, lets make one more try on this file path -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_module_single_base.php on line 61 -> https://i.imgur.com/Gxg9Z85.png -> https://i.imgur.com/40r7i1t.png

Let me know the results!

Hi,

In td_011 are store all the data from the theme, there all set the settings, cloud templates, backup for theme panel, pages and so on. -> https://imgur.com/k7nkIRg
If you have more settings and a big website then is possible that the database to grow, there are set data for posts and pages, categories, authors…

If you want you can check this article: 7 Tips To Reduce WordPress Database Size -> https://www.webhostingsecretrevealed.net/blog/wordpress-blog/7-tips-to-reduce-wordpress-database-size/ but before to make any actions, please make a full backup to your website and database and only after that make changes in database.

Thank you!

So if you want a page like that you can achieve it using tagDiv Composer, create a new page an open it in tagDiv Composer -> https://i.imgur.com/VZLEyOD.png add a logo and make the follows settings on it -> https://i.imgur.com/7PmDVHE.png -> https://i.imgur.com/HLwofJ0.png -> https://i.imgur.com/yIw1tei.png after that if you want you can save the element using the right click -> in this way you’ll have the element with the settings made, also after you finish with design, yous use the right click to copy and paste the logo and replace the link, image and text.

Hope this will help you!

Hi,

To remove that notice, please make sure that you set the theme settings as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ -> https://i.imgur.com/9Tt8e6v.png

Also if you are using the mobile theme plugin template for amp please make sure that the mobile theme thumbs are enable in theme panel -> https://i.imgur.com/AgkQUFa.png

Unfortunately, the theme does not have an option to display the ads on mobile/amp after each n posts, it can be set only once -> https://i.imgur.com/p1mEbzy.png

Thank you!

Hi, if the option form theme panel is disable -> https://www.screencast.com/t/6RDvQZKvTFd then the lazyload from our theme is no longer use, please make sure that you do not use other plugins that has this option.
If you want to make some change to the theme code for lazyload, the file path to the file is wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js but the code is minify -> https://i.imgur.com/fYS12Gg.png

Thank you!

Hi,

In order to change the menu background you need to edit the homepage (to can edit the cloud header) with tagDiv Composer -> https://i.imgur.com/YyBeHZn.png click on the menu then on the row that contain the menu and check the css tab -> https://i.imgur.com/k3tt7oK.jpg

Hope this will help you!
Have a nice weekend!

Hi,

You can use a licence key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the licence key from that website https://i.imgur.com/FcSzuAu.png and remove the theme (delete), in this way thy licence will be available for the new website and you can use the theme without any problems.
According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hi, is look that you found the right settings -> https://i.imgur.com/EV3wRhE.jpg
If there is still a problem or you have some questions, let us know!
Have a nice weekend!

Hi,

I will keep my easy open for a similar case, maybe we can identify what can cause these kind of problem.
For now, I’m glad you managed to solved the problem!
Have a nice weekend!