Hi,

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Hope this will help you!
Let me know the results!

Hi,

1. The posts with featured video should still work, just make the steps from our guide -> https://forum.tagdiv.com/featured-image-or-video/ also if you want to embed a youtube video, set it in code editor mode and it will be embed like before -> https://i.imgur.com/MdmAppX.png
Another thing that you can do is to replace the youtube api key.

2. Please provide some more details with some screenshots about this problem, in this way I will be able to understand the problem and help.

3. Unfortunately,if you are using the mobile to create posts then not all elements from the backend are responsive, most of theme are, but is not all, sorry!

a. please edit the cloud header with tagDiv Composer and check the mobile version, there click on logo and see if this is not set on hide https://i.imgur.com/4ljbMpr.png -> https://i.imgur.com/QrQTrqS.png

Thank you!

Hi,

Sorry, our theme do not have an option for search to can use more then one search field, we are using the default WordPress search.
I think that you can achieve this if you are using some search plugins -> https://webcusp.com/multi-criteria-advanced-search-in-your-wordpress-website/ -> https://themegrill.com/blog/wordpress-search-plugins/

Thank you!

Hi,

You can edit the logo, using use our guide from here -> https://www.youtube.com/watch?v=HXQQygkCCJo also make sure that you display the image or text -> https://i.imgur.com/Zs5shNm.png -> https://i.imgur.com/v3sEEu9.png -> https://i.imgur.com/XdXqH4B.png -> https://i.imgur.com/XdXqH4B.png on mobile -> https://i.imgur.com/wqNV6vE.png
Also make sure that you do not have plugins that are interfering with the theme functions, please use only the theme tagDiv plugins and see if the problem persists.
Let me know the results!

Thank you!

Hi nitesh9291, what version for theme are you using? if is Newspaper X, then it can be find use the path that I provided above -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
Or if you want we can make this for you, just send us an email at contact@tagdiv.com and provide admin login and we’ll set the code for you.
Thank you!

Hi,

You need to set a new row in the header as in my example and set in it the menu and search right now yours is set in an inner row.
“please add in header zone a new row like this https://i.imgur.com/slfYqb9.png -> https://i.imgur.com/pi5DSZS.png and drag and drop the menu in it also do not forget to set on the row (not on the element) a background color -> https://i.imgur.com/OSG7Chc.png and stretch it -> https://i.imgur.com/lPcJjLm.png”, if you want we can do it for you.

The the Woocommerce and Buddypress plugins can be installed from WordPress > plugins section -> https://i.imgur.com/aFZR48e.png

Thank you!

Hi,

We have received your email and we’ll try to reply to you as soon as possible!

Thank you for you understanding!

Hi,

You need to edit the slider -> https://i.imgur.com/yeosyHO.png -> https://i.imgur.com/8GOidrz.png after that on mobile it should look like this -> https://i.imgur.com/LQCC83p.png

Thank you!

Hi,

As i remember you are using some more plugins, I’ sure that the problem is like before and it is from a plugin, please check if you have this plugin NextGEN Gallery, if this is enable, please disable it and try again with wp editor as I remember this one is a plugin that creates problems like these mentioned by you.

Thank you!

Hi,

Usually this problem with the share on socials can be solve using our guide from here -> https://forum.tagdiv.com/facebook-share/ also we recommend to use a ssl -> https://wordpress.org/plugins/really-simple-ssl/
If there is still a problem, please provide me a link where i can inspect this problem.

Let me know the result!
Thank you!

Hi Sasser, as I can see you are using a single post template from tagDiv Cloud Library, this can be edited using tagDiv Composer, and all you need to do is to drag and drop these elements where you want to be set-> https://i.imgur.com/u3HCQlA.png -> https://i.imgur.com/2IDHhG6.png

Hope this will help you!

Hi,

The link must have a complete url for example https://www.youtube.com/user/tagdiv (it must contain the http/s and www) -> https://i.imgur.com/704MjEk.png -> https://i.imgur.com/Inurp1l.png

Hope this will help you!
Thank you!

Hi,

Please make sure that all theme plugins are enable in Newspaper plugins ->
Also to can set here a screen you must store in a platform, or you can provide a link to your website.
Theme update -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

That can be the problem, we’ll take a look to see where is the problem and will fix it.

Thank you!

Hi, I just checked some posts and for me is look normal -> https://i.imgur.com/2qzS3OM.png -> https://i.imgur.com/8KrPSLr.png
Thank you!

Hi,

To have an amp page like that that using amp plugin with mobile theme plugin choose one option from these -> https://i.imgur.com/NDGtKoJ.png

Also to make the website to look like that you need to use tagDiv Composer and cloud templates in this way you can set the elements you want where you want.

Thank you!

Hi unfortunately I do not have access to your website -> https://i.imgur.com/DhHjzDj.jpg
Make sure that tagDiv Composer is enable, then you can check in System status if you have or not set a key, if you have click on reset and set the key again -> https://i.imgur.com/iEdtiWs.png
Let me know the results!

Hi,

The problem seems to be with a css that set opacity 0 on amp -> https://i.imgur.com/F1iOAaS.png now the only thing that I can do is to say to use a custom css like this one
body.td-animation-stack-type0 .td-animation-stack .entry-thumb {
opacity: 1;
}
And to be sure that you do not have any plugins that are in conflict with amp version.

Thank you!

Hi,

The only what that you can do that is to use a sql code in database, here is an example of code -> https://pastebin.com/WR4MAT7U but first please make a full backup to your website and database and only after that try the code.

Thank you!

Hi divyasinghinfo, that is because you are using a pro demo, these are made with cloud templates and can be edited only using tagDiv Composer .
If you want to change the logo in a cloud header (cloud headers are use on pro demos) using use our guide from here -> https://www.youtube.com/watch?v=HXQQygkCCJo also make sure that you display the image or text -> https://i.imgur.com/Zs5shNm.png -> https://i.imgur.com/v3sEEu9.png -> https://i.imgur.com/XdXqH4B.png -> https://i.imgur.com/XdXqH4B.png on mobile -> https://i.imgur.com/wqNV6vE.png
The footer can be edit from fronted, use tagDiv Composer to edit the page and go down to the footer to edit it.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

Let me know the results!
Thank you!

Hi raventaz,

Most of the elements can be translated using the option from theme panel -> https://i.imgur.com/bEvGOOG.png also if you want a specific format for date you can check this guide -> https://wordpress.org/support/article/formatting-date-and-time/

Hope this will help you!
Thank you!

This is very strange situation, as you can see in my above screen yesterday it was working, is look that sometimes is not working after I tried some more times is started to work again -> https://i.imgur.com/6Uf5UXi.png
As an alternative you can use GTmetrix to check the pagespeed of your website ->https://gtmetrix.com/
Hope this will help you!

The footer can be set from theme panel, you can set a page as footer, you can chose a standard footer or a cloud footer -> https://forum.tagdiv.com/footer-templates/
To display ads on amp version we recommend to use the mobile theme plugin with one of these options -> https://i.imgur.com/pWsbjoW.png also the ads set for mobile theme template will be display in amp version too.
If you are referring to this sidebar -> https://i.imgur.com/Mf5bgnI.png you can enable and disable it from theme panel -> https://i.imgur.com/w84ZuDK.png -> https://forum.tagdiv.com/more-articles-box/
Hope this will help you!

I’m glad that you could get what you needed.
I’ve made a note to our developers to improve these elements, unfortunately I do not know when these will be made, hope it will be soon in the coming updates.
Have a nice day!

Hi, unfortunately here is the problem, these changes need to be made in a file that can not be set in the child theme, therefore these changes need to be made again after theme update.
Thank you for your understanding!