Hi,

By default our theme will generate thumbs for modules inside the blocks and grids, in this way the image will adapt and look well on all elements and viewporst you are using.

We recommend to choose only we thumbs size and disable the rest of theme in theme panel -> https://forum.tagdiv.com/theme-thumbs/

Also in order to remove the thumbs that are no longer use in theme you can use a plugin like this Force Regenerate Thumbnails -> https://ro.wordpress.org/plugins/force-regenerate-thumbnails/

Hope this will help you!

Hi mani24, please provide some more details about this problem, also some screenshots will help.
make sure that the theme plugins are updated and activated -> https://i.imgur.com/rk8wSCw.png
Lat me know the results!

Hi,

The layout on row and column is explain on our article from here -> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/ aldo for flex block layou is this documentation -> https://forum.tagdiv.com/flex-block-settings-guide/

Hope this will help!

Hello,

Please let me know if in your website is working or not as in our live demo -. https://demo.tagdiv.com/newspaper_pro/customer-engagement-marketing-a-new-strategy-for-the-economy/
If not please provide me a link where I can inspect the problem.

Thank you!

Hi,

Please check the answer from this topic -> https://forum.tagdiv.com/topic/single-post-background-display/

Thank you!

Hi,

That is a background color, is usually set in theme panel -> https://i.imgur.com/PfxtTfZ.png also you can use a background image per category posts -> https://i.imgur.com/SzoynbU.png -> https://i.imgur.com/EXWgcsE.png

Hope this will help you!

Hi,

Please use the mobile theme plugin with amp plugin using one of these options -> https://i.imgur.com/13d6XIZ.png and the problem should be solved.

Let me know the results!

Hi,

I think that this has to do with the performance that your website has, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/

Let me know the results!

Hi Sommer,

Please make a test and add more buttons, and see if on all of theme is removed the link, also you can try with some icons to see if the link is removed.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem persist, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi ksaunders, that is because in column text you need to set only the shortcode, the custom css need to be set in theme panel> custom code> custom css.
The column text can not render the code as the Single External Shortcode.
Let me know the results!

Hi,

The links do not work, or the links will open empty pages? if is the second one is because you have set some pages links and on mobile theme you need to use the mobile editor for pages -> https://forum.tagdiv.com/the-mobile-theme/
If there is still a problem, please provide me a link where I can inspect it.

Thank you!

Hi, for this you can use tagDiv Composer and add the flex block in sidebar after that set the ->https://i.imgur.com/IiHbC5c.png -> https://i.imgur.com/aNYUP9O.png
Hope this what you need!

Hi,

Are you referring to this translation -> https://i.imgur.com/Yfk61T1.png if this is not correct we’ll check it again and set the right translation in the coming versions.
For the moment if you want you can make the translation on this file path -> wp-content/themes/Newspaper/translation/es_ES.po

Thank you!

Hi,

Pleas make sure that you have set the correct twitter id -> https://i.imgur.com/80kPzGL.png -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ also in order to make the social counter for youtube to work, you must set the youtube api key in theme panel -> https://forum.tagdiv.com/youtube-api-key/

Let me know the results!

Hi poeticstand,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also make sure that you or your host do not have some security module or a firewall that is blocking tagDiv Composer to perform the actions.

Let me know the results!

Hi

Most of these problems are caused by untested plugins. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link where I can inspect the pagination.

Let me know the results!
Thank you!

Hi loslunesseriefilos,

Yes, each block.grid is using a different thumb (image size), these are created by our theme when you upload an image -> https://forum.tagdiv.com/theme-thumbs/ it will be indicate to chose only few and disable the rest of them.
Also make sure that all theme the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

I think that you are referring to this pagination from blocks -> https://i.imgur.com/PgY1B0W.png if yes, then this will load the images/thumbs to, if you do not want to use thumbs, you can use flex blocks and hide the featured image -> https://i.imgur.com/H2gATRP.png in this way the thumb will no more be loaded.

Also when you are editing the website this is not using the cache and this is another thing that will make our Bandwith bigger.

Thank you!

Hi medriad, if you are using the mobile theme template for amp plugin there should be no problems -> https://i.imgur.com/WczgQAS.png
If there are still some problems, please provide me a link where I can insect them.
Thank you!

Hi Topfgartenwelt, if you extend the support fer the licence key that is use for this account then after you extend everything is ok (in some cases you need to force to refers the page on forum). If you Buy a new licence you can add it to the current account and you’ll use the support for the added key -> https://i.imgur.com/5BHMbks.png -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Thank you!

Hi,

Is look that when you click on submit you get a 500 error -> https://i.imgur.com/sTgctvP.png -> https://i.imgur.com/ihLqXY7.png usualy thsi can be a security module or a firewall.
Please check this similar topic -> https://wordpress.org/support/topic/contact-form-7-500-internal-server-error-2/
-> https://stackoverflow.com/questions/47529257/contact-form-7-cause-http-500-error/47529973

Hope this will help you!

Hi,

The featured image that need to be display when you share a post on Facebook, then you can use our guide from here -> https://forum.tagdiv.com/facebook-share/ use yoast seo (in this guide you will know how to display the og image using yoast plugin).

If there is still a problem, please make sure that is not a cache conflict, please lat enable only theme plugins and Yoast SEO and make sure that you clear all cache and try again.

Let me know the results!
Thank you!

Hi Coinno, unfortunately I do not know if you can refresh the visitors cache from browsers (normal they should use a force refresh), but since the webisode is looking now normal, even in incognito mode, then it should be no problem.
Also for the update is always better to test it on a staging, in this way you can prevent the problems that can appear and only after that make the update on the live website and keep monitoring the website.
-> https://tagdiv.com/update-newspaper-theme/
Thank you!

Hi tbs10,

Make sure that you are using the last version of newspaper (v10.3.6) and make sure that you rested the Instagram id in theme panel, this must look like this -> https://i.imgur.com/X7KNSjy.png

Let me know the results!

Hi mohamedmohriz, if you are using a Pro demo you must edit it using tagDiv Composer, because this is using a cloud templates -> https://i.imgur.com/e2XSoVC.jpg and use the right click to remove the element you do not need -> https://i.imgur.com/nycHdSg.png

If you have other questions, let me know!

Hi,

Please try the following steps if you are using Newspaper v10.3.6.
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem persists, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there are still some problems, let us know!

Let me know the results!
Thank you!