Hi,

I think that for mobile theme this can be solved if the sticky header will be remove, this can be done from wp-content/plugins/td-composer/mobile/js/tagdiv_theme.min.js and search for tdAffix.init(“td-header-wrap”) this need to be comment like this -> https://i.imgur.com/EK2EIXq.png the the sticky from mobile theme will be remove, but I do not think that the problem is from there.

Hope this will help you!
Thank you!

Hi Jose,

Make sure that the social are set in social counter as in our guide from here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ for Instagram make sure that you have set the api key -> https://forum.tagdiv.com/instagram-widget/
Make sure that the og is enable as in our documentation form here -> https://forum.tagdiv.com/facebook-share/ and you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!!

Hi westbrook,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please check the Hosting requirements too.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!!

Hi,

As I can see you are using now Newspaper v10.3.4 not Newspaper v10.3.5
If this problem appear only when you update the theme, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi Web4Pros,

For displaying featured audio you need to use a single post template from tagDiv Cloud library and edit it with tagDiv Composer to make sure that you are using “Single Post Featured Image” not “Single Post Bg Featured Image” -> https://i.imgur.com/aMxxTqm.jpg this will display the audio player on post.
Also make sure that you are using flex blocks, these should display the audio icon -> https://i.imgur.com/0UMQWOA.jpg -> https://i.imgur.com/MLMoRXn.png

Hope this will help you!
Thank you!

Hi,

TagDiv Composer is a page and cloud templates builder and it can be use for single post templates (post layout), but you can not write post content with it.
Pages are use to display the summary of posts, is total different from posts.

Thank you!

Hi jazminemedia,

Please make sure that you clear all cache and if then is still a problem with Instagram feeds then you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi VirologiaToday,

You can download our test plugin and try as in our documentation and if you get good results, just change the code from plugin -> https://i.imgur.com/Fz9DI7G.png
You can check here a similar topic -> https://forum.tagdiv.com/topic/custom-post-types-6/

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you for your understanding!

Hi,

Please do not use WPBakery with tagDiv Cloud Library, this will not work correctly. Please deactivate WPBakery and import some demos from tagDiv cloud Library -> https://tagdiv.com/what-is-the-cloud-library/ or install a pro demo.

Thank you!

Hi,

If you set the BBpress forum shortcode in a row using tagDiv Composer, then you can use tagDiv Composer to stretch the row -> https://i.imgur.com/IRUKIJz.png this method can be apply on single post template from tagDiv Cloud Library too. another solution will be to use a custom css that to be apply only on BBpress forum

.bbpress .td-container{
    width: 1200px;
}

The css need to be set in theme panel> custom code > custom css.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If the problem persists, please provide me a link to your website and some screenshots with the problem.

Thank you for your understanding!

Hi,

Unfortunately for the moment the mobile inline ads can be set only once after the number of paragraph you set.

Thank you for your understanding!

Hi,

Now is look that these ads are displaying -> https://i.imgur.com/FcvQRJD.png I cehceked on more browses and now the ads are working.

Thank you!

Hi,

For me these are the results that appear in google results -> https://i.imgur.com/TYMJqi8.png
Also these https://www.topfgartenwelt.com/page/3 are pages with pagination, usually these appear when you have on your website the latest articles (posts loop element).
If I do not understand correctly, please provide some more details.

Thank you!

Hi Rinemedi,

What Vlad S, want to say is that the theme is not resize the images, the theme is generate thumbs -> https://forum.tagdiv.com/theme-thumbs/

The footer can be reduce from theme panel (if the footer is a standard template) or using tagDiv Composer and check the stretch row from footer template (if you are using a pro demo or a cloud footer).

Hope this will help you!
Thank you!

Hi,

There must be something set wrong in the code that you have set in ads header, please provide some screenshot or the code that you have set there in this way I will be able to help you.

Thank you for your understanding!

Hi,

If you do not want to have the login code in your website then you can check the suggestions from this similar topic -> https://forum.tagdiv.com/topic/disable-all-possible-registerlogin-way-and-remove-login-form/
If the code is still displaying please remove it from here too -> wp-content/plugins/td-composer/legacy/Newspaper/parts/register.php -> https://i.imgur.com/O3MVr09.png

Thank you!

Hi,

Unfortunately for the moment our theme use the WhatsApp only on mobiles, but if you want to have it on desktop to, you can use this custom css:
.td-social-whatsapp{
display: inline-block;
}

The code need to be set in theme panel> custom code> custom css.
Please note that this will only display the WhatsApp share button on desktop, it will not work as WhatsApp Web app.

Thank you!

Hi,

If you are referring to this top admin bar -> https://i.imgur.com/fTqMB1S.png then you can remove it from user profile by unchecked the toolbar check box, in this article you’ll see a documentation step by step -> https://qodeinteractive.com/magazine/wordpress-admin-bar/#:~:text=If%20you’d%20like%20to,go%20to%20Users%20%3E%20Your%20Profile.&text=Scroll%20down%20to%20Toolbar%20(you,Toolbar%20when%20viewing%20site%20box.

Thank you!

Hi,

For this you can use tagDiv Composer and in filter tab you can set the id of the categories that you want to remove, the id must have set before “-” like this -> https://i.imgur.com/DxSVeFX.png for more details, please check our documentation from here -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hi NewgateBrands,

Unfortunately I do not quite understand the problem, please be more clear and provide some screenshots.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hi eleindia,

I think that you forgot that you set the ajax filter to display only two categories -> https://i.imgur.com/O3mei5W.png you need to remove theme to be display all categories -> https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hi,

Q1. As I can see this problem is from some plugin -> https://i.imgur.com/g9qv3M5.png that you are using, this is apply a stronger css on post content.
I think that this is a plugin conflict between tagDiv Cloud Library and WPBakery, you can use only one of them, you should decide which one you want to use, we recommend to use the tagDiv Cloud Library with tagDiv Composer these are the theme plugins.
Please deactivate the WPBakery and check the results!
To solve this problem without removing the plugin you need to use a stronger css like this one -> https://i.imgur.com/MDxYeAr.png
.vc_row {
margin-left: 0px;
margin-right: 0px;
}
The code need to be set in theme panel> custom code>custom css.

Q2. Indeed there were some problem with some old version of Safari, but I just checked your website on safari v12.1 and for me is displaying normal, therefor I do not know if this problem is from theme or related to the version of safari.
-> https://i.imgur.com/GbnQfgN.png -> https://i.imgur.com/nQJOmGx.png -> https://i.imgur.com/cxT9lgd.png

Q3. This “menu” is from untested plugin, therefore we can not provide support for it -> https://forum.tagdiv.com/support-policy-2/
But just for a test for me is seems to work -> https://i.imgur.com/ny51Vpr.png

Thank you!

Hi vlad,

For the moment the option from the theme will not remove the entire code for login or registration, this option it will only remove the function to display these fields.
I’ve made a note to our developers to check this problem and to find a solution for it.
For the moment the only option is to remove the cod for login and register from theme files.

Thank you for your understanding!