Hi renatols,

Please make a test and change the post template, after that clear all cache and check to see if this section is displaying.

Also check the plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Hi fernweh108,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

In most cases this problem is from plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!!

Hi,

1. Make sure that this option is enable in theme panel -> https://i.imgur.com/ahmZDeU.png -> https://forum.tagdiv.com/smart-sidebar-2/ and you clear all cache.

2. Usually this is an option from some plugins, usually optimization plugins that comperes the featured image to a low resolution to can be load faster. You can make a test, disable all non theme plugins, clear all cache and check the results.

Thank you!

Hi,

You need to reset the key from theme panel and set in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme ( the license code log into your ThemeForest account and go to the Download section – http://themeforest.net/downloads ).

Let me know the results!

Hi dsjosephson,

The slider from our theme are using the featured images from post, therefore when you click on image or title post you’ll be redirect to that post -> https://i.imgur.com/Fw9bIe9.jpg
Also this slider https://i.imgur.com/sTqfRAy.png is not from our theme is from a plugin.

Thank you!

Hi fcanero,

I just get the answer from our developer, unfortunately there is no psd for this demo, sorry!
What was the element that you want to achieve, maybe i can help you!

Have a nice weekend!

Hi Chris Baird,

For Warning: getimagesize, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side.

Thank you for your understanding!

Hi,

I just ask our developers to provide the psd for Coronavirus Medicine Pro, once that I will get the psd, I will provide it to you.

Thank you!

Hi julingn, for the moment the only solution that we can provide are these articles:
-> https://web.dev/optimize-lcp/
-> https://web.dev/optimize-cls/
Once that our developers will find a way to fix this problem, it will be communicate.

Thank you for your understanding!

Hi,

If after you restart the webserver/PHP-FPM/apache and the problem persist, set the requirements in wp-config.php file as in our guide https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi grvag,

This link https://search.google.com/test/amp is only for testing if your amp version is a valid one, it’s has nothing to do with what google index or when it dose. what you can do is to ask google to re-index one of you page/post this can take more then 15 minutes but will be faster to check if google is indexing your amp version or only mobile or desktop.

Thank you for your understanding!

Hi,

The file path is wp-content/plugins/td-composer/mobile/single.php and the line of code for comments is this one -> https://i.imgur.com/q3LXiTN.png

Thank you!

Hi,

What extra plugins are you using? it can be a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you are using a good host and this is nor disable the theme.

Thank you!

Hi,

Please note that we recommend to use the amp plugin with mobile theme, if you want you can use the mobile theme only for amp using this option -> https://i.imgur.com/nseUCWH.png this is the best practice.

Thank you for your understanding!

Hi,

I see that now the page speed was improved -> https://i.imgur.com/oiuKU34.png -> https://i.imgur.com/YI2HrM9.png
As I can see you are using some external javascript links -> https://i.imgur.com/zTJ9XoW.png if you can reduce them, you’ll have a better speed. Also try to use only few extra plugins, this will also help you.

Thank you!

Hi,

Indeed if you are using PRO demos, the settings from theme panel will no affect website, because PRO Demos are build using cloud template from tagDiv Cloud Library and are build/edit with tagDiv Composer. So if you want to edit the pages or templates you need to do it with tagDiv Composer, for pages -> https://i.imgur.com/FIDsl3X.png or cloud templates -> https://i.imgur.com/QUul6Mj.png

Thank you!

Hi aristake,

Unfortunately this option was available only until v10.3.4 in Newspaper v10.3.5 this option was remove, unfortunately I do not know why, but I can ask our developers about this.

Thank you for your understanding!

HI bitcoinworld,

IF YOU WANT TO CHANGE THE SIZE OF THE SPACE FROM THESE ELEMENTS ON MOBILE VERSION -> https://i.imgur.com/XM54Ib0.png YOU CAN DO IT IN TWO WAYS:
1. USING TAGDIV COMPOSER AND EDIT THE PAGE CLICK ON THE CRYPTO AND ON ROW AFTER THAT IN CSS TAB SET A MARGIN BOTTOM LIKE THIS -> https://i.imgur.com/DgoQfRY.png ALSO YOU CAN CHECK THE CSS FROM ELEMENT TOO.
2. YOU CAN USE A CUSTOM CSS TO SET IT ON THESE ELEMENTS -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

THANK YOU!

Hi,

The view counter can be change, stop or reset, also you have the possibility to set manually the number of view, go in posts and enable the custom fields -> https://i.imgur.com/NavHTFn.png after that down in post will appear the the custom field options -> https://i.imgur.com/waKZBHe.png chnage it -> https://i.imgur.com/NAFEi9p.png and check the results.
The theme will count using the theme counter and analytics counts using it’s own counter. There is no simple way to make them both work using the same parameters.The real and unique value for your visitors is given by Google Analytics. Our post view counter will count any post-visualization, even if the post is visited twice by the same person and that’s why appear that difference.
To remove the view count from a cloud template like in your case, you need to edit the single post template with tagDiv Composer and use the right click to remove the elements you do not want to have.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

In most cases this problem is from plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you for your understanding!

Hi,

Using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also please note that the page speed can increase and descries depending of the content you set.

For theme optimization you can check the suggestions form this topic -> https://forum.tagdiv.com/topic/loading-speed-slowed-down-with-newspaper-x/

Thank you!

Hi,
If you have other problems or questions related to our theme, just let us know!
Have a nice weekend!

Hi Gmcarlson,

I think that you can make a test and set at the start of page some more text or elements that do not contain images, after that check to see if there are some improvements.

Thank you!

Hi, please check the answer from this identical topic -> https://forum.tagdiv.com/topic/website-changed-after-update-2/
Thank you for your understanding!

Hi,

That is a background image set on row, you can change it from css tab -> https://i.imgur.com/DUgCo1T.jpg using tagDiv Composer.

Thank you!