Hi,

When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache plugin, this is a free plugin and tested with our theme, also we have a guide for the settings you should do -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate them and make a test.

Also using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png

Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.

Thank you!

Hi,

Just make sure that all settings are as in our guide from here -> https://forum.tagdiv.com/instagram-widget/ also if you are using cache plugins please clear all cache.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

These elements can be found in “Post settings” -> general -> https://i.imgur.com/EdY8IHc.png

Thank you!

Hi,

I just checked your website and on responsive version the ads are displaying -> https://i.imgur.com/eIu6HYO.png

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi,

All PRO demos can be edited with tagDiv Composer -> https://tagdiv.com/tagdiv-composer-page-builder-basics/ only standard demos can not be entirely edited with the them builder.

For the problem “Invalid Template Type”:
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots,.

Let me know the results!
Thank you!

Hi,

For the moment is still possible if you are using tagDiv Composer and Instagram element -> https://i.imgur.com/hYxGjOj.png

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know the results!
Thank you!

Hi marcnyc,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you are using the theme settings as in our guide and that you have last version of theme, Newspaper v10.3.5

For Warning: getimagesize =>
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side.

Thank you for your understanding!

Hi,

As a suggestion, you can update to Newspaper v10.3.5 this has some improvements and is possible to help to fix these problems.
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi ppbub,

Yes you can, you need to set a background image or color and set this option in theme panel -> https://i.imgur.com/DYEbqz1.png after that you need to edit the cloud header using tagDiv Composer click on menu and click on header menu in tagDiv Composer, in css tab set margin right and left auto and set the width that you want to have -> https://prnt.sc/t2nuxt

Hope this will help you!

Hi,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Hi Juice,

Usually these problems are cause by cache plugins, if you are using some of these plugins, please clear all cache and try again.
If there is still a problem, let me know and provide a link where I can check the problem.

Let me know the results!

Hi,

Unfortunately we do not have experience with ryte.com platform, therefore we do not know exactly how this is working and how is reading the settings from website, sorry!
Please make sure that you are using only the schema from Yoast SEO -> https://i.imgur.com/OG2reAd.png in this way you can prevent the problems with schema.
For setting the sitemap you can check these guides:
-> https://www.wpbeginner.com/wp-tutorials/how-to-optimize-your-wordpress-robots-txt-for-seo/
-> https://wordpress.org/support/topic/sitemap-in-robots-txt/
-> https://yoast.com/wordpress-robots-txt-example/
-> https://yoast.com/ultimate-guide-robots-txt/
How to choose the right focus keyword -> https://yoast.com/focus-keyword/#utm_source=yoast-seo&utm_medium=software&utm_term=focus-keyphrase-qm&utm_content=content-analysis&utm_campaign=wordpress-general&php_version=7.3&platform=wordpress&platform_version=5.4.2&software=free&software_version=14.3&days_active=2-5
Also I see that the code for Google analytics is set well it should work.

Thank you for your understanding!

Hi,

I just make some more investigations and I found that there are other users that had this problem and was related by Yoast SEO -> https://wordpress.org/support/topic/how-to-remove-attachment_id-on-pagination/ pelase make sure taht you are using the last version of this plugin -> https://yoast.com/media-attachment-urls/ after that ask google to re-index your website and check to see if this problem is solved or not.

Let me know the results!
Thank you!

Hi bviant,

Unfortunately the newsletter element can be use only with tagDiv Composer, also we do not recommend to use more then one builder on the same page.
If you want, you can check here a similar situation -> https://forum.tagdiv.com/topic/mailchimp-in-footer/

Thank you for your understanding!

Hi,

For this you’ll need to use a cloud header from tagDiv Cloud Library and edit it with tagDiv Composer, you can use the search option to find the separator element -> https://i.imgur.com/TZSOggV.png

Hope this will help you!
Have a nice weekend!

Hi,

If this problem persist, please make a test with a fresh install without other plugins (use only theme plugin) and see if the problem persist.

Have a nice weekend!

Thank you!

Hi,

Is look that the url for images feeds are no longer available.
Please make sure that you have set the Instagram account as in our guide from here -> https://forum.tagdiv.com/instagram-widget/
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Yes, is possible to be from Cloudflare, but I’m not sure, send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence key for activation. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please provide me a link where I can inspect this problem.
The Sticky Menu in mobile theme is set using minify jQuery to add inline css to some elements -> https://i.imgur.com/znS6pRA.png unfortunatly this is quite hard to find the right place where the changes need to be done, also these will be lost when you’ll make a theme update.

Thank you!

Hi,

Please make sure that this plugins is update and activate -> https://i.imgur.com/gGY8SU2.png and this element will appear in tagDiv Composer -> https://i.imgur.com/fvRg9k4.png -> https://i.imgur.com/horZJTd.png

Thank you!

Hi,

Using mobile theme, you’ll use a different layout for mobile device, please check our documentation for mobile theme plugin from here -> https://forum.tagdiv.com/the-mobile-theme/

Unfortunately I can not inspect your website because it encounters some server errors -> https://i.imgur.com/Utr1v5z.png let me know when this is working.

Thank you for your understanding!

Hi,

If these companies will have its own pages then the templates will not help, because the pages need to be make with a builder (tagDiv Composer), only if these are posts can be assigned cloud templates.
Also if the templates need to be different one by other, then this is the only way, to use cloud template.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using a proper host.

Thank you!