Hi,

You need to load the font weight that you want to use ->https://i.imgur.com/7MMI0Fl.png by default in theme is only 400 https://forum.tagdiv.com/font-customization/

Thank you!

Hi,

The most easy way is to set the content where you want to be display -> https://i.imgur.com/nRzXGln.png
In this way there should be no problems.

Thank you!

Hi,

Using the translate it will translate only the titles of website elements -> https://i.imgur.com/RZymfhz.png -> https://forum.tagdiv.com/loading-translations/ also theme panel can not be translate.

Thank you!

Hi redaktionlumao,

I just made some more tests and for me is working without problems.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Sorry, was my mistake, that option it will not work.
That can be done only with custom css -> https://i.imgur.com/dRkp2FT.png
.td-scandal .td-scandal-big-grid .td-grid-style-2 .td-big-grid-meta a{
color: #fff;
}
the code need to be set in theme panel> custom code> custom css.
Or use can use tagDiv Composer -> https://i.imgur.com/cl7FAHO.jpg

Thank you!

Hi,

I think that you are referring to this ad from header-> https://i.imgur.com/sdr4CgW.png, this can not be edited using our theme , sorry! The only action that our them have over ads is this one -> https://i.imgur.com/4qiDC5b.png -> https://forum.tagdiv.com/newsmag-header-ads/

Thank you!

Hi,

If you are referring to Header ads -> just make sure that the image is set in media and copy the image url like this -> https://i.imgur.com/96Gycdb.jpg -> https://i.imgur.com/3YCnUaz.png -> https://i.imgur.com/YeF8Lh4.png

Hope this will help you!

Hello !

Please follow our installation guide: https://forum.tagdiv.com/install-via-wordpress/

Thank you !

Hi,

Is look that now is working normal -> https://i.imgur.com/nIaJE9L.png -> https://i.imgur.com/VPy5f58.jpg if there is still something that is not working, make sure that theme requirements are set as in our guide -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/, also if this is still not working only with theme settings, theme plugins, then is nothing we can do, because this is an untested plugin.

Thank you!

Hi,

The background image is not apply on homepage because of the “Homepage post” element, this element has some options to set the posts images on full screen and this option is overwriting the background image option, the only way to use background on homepage is to remove with tagDiv Composer this element -> https://i.imgur.com/bvNmRds.jpg

Thank you!

Hi,

Unfortunately I do not know this, but if you have a backup to your website, then we can check the problem, and if this is caused by our theme, we’ll fix it.
Let me know if you have a backup and we’ll investigate further this problem.

Thank you!

Hi,

If you are not satisfy with our theme, you can request a refund here – https://themeforest.net/refund_requests/new and we will approve it as soon as possible and envato will refund your money.

Thank you!

Hi,

If you are using a pro demo, the footer is a cloud template, then you’ll need to edit it from a page, for example, you can edit the homepage, click on edit with tagDiv Composer -> https://i.imgur.com/uweNRrc.jpg after that go down to the footer end edit it how you want (now you can customize the the whole web-page from fronted).

Thank you!

Hi,

The elements can be set only in rows also these can be stretched using tagDiv Composer -> https://i.imgur.com/IqvLSib.jpg also if you want to have more columns you can set inside the row an inner row.

Thank you!

Hi,

This depends, if is a post, this must have featured video set as in our guide from here -> https://forum.tagdiv.com/featured-image-or-video/ if is just a video you can set the link with tagDiv Composer in a column text in text area -> https://imgur.com/CSPcls9 or you can use the playlist element from tagDiv Composer.
Also you’ll need to use the YouTube API -> https://forum.tagdiv.com/youtube-api-key/

Thank you!

Hi,

Please make sure that you make the same settings like me, set in theme panel the category tag color on categories -> https://i.imgur.com/w4YJs05.png after that go in category page (this will be apply only on category pages not for the whole website, there is no option for this in our theme) and edit it with tagDiv Composer -> https://i.imgur.com/SWrNBdk.png click on -> https://i.imgur.com/QZGsJyc.png -> https://i.imgur.com/0oadkqN.png

Hope this will help you!
Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there are still some problem, please provide some more details and a link where I can check this problem.

Let me know the results!
Thank you!

Hi,

If you are using a single post template or PRO Demo you can edit the template with tagDiv Composer and change the color -> https://i.imgur.com/9iuSCyB.jpg -> https://i.imgur.com/9oggUjh.png or if you are using a standard post style the you’ll need to use a custom css.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

You can edit the homepage using tagDiv Composer, also the flex blocks/ grids can be edited and sort using this builder, in this way you can chose what to display and the order that will be display.
Also the elements can be move using drag and drop.

Hope this will help you!
Thank you!

Hi,

Unfortunately we do not have a custom code for this, also without Gutenberg you’ll not have these options.
As a suggestion you can enable Gutenberg editor and use classic element.

Thank you for your understanding!

Hi,

You can use Pinterest without any problems, for this social you do not need to use something specific, just set the id like this -> https://i.imgur.com/tSYszXs.png

Thank you!