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Calin
tagDiv Staff

Hi,

You can use the translation from theme panel https://i.imgur.com/b2vBsmV.png -> https://i.imgur.com/uqTOX9b.png also if you are using a cloud header, you can edit it with tagDiv Composer and change the text -> https://i.imgur.com/WLcNinH.png

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

Please check our guide for theme activation from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ if something is going wrong, you can find the manual activation here: https://www.screencast.com/t/EL4k48Lq ; https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you!

Calin
tagDiv Staff

Hi,

You can use as many template you want, there is no limit for cloud templates.

Thank you!

Calin
tagDiv Staff

Hi,

The code that need to be set between the <head></head> tags is already set in our theme, also if you need to set some code between the <head></head> tags you can do it in this place -> https://i.imgur.com/zHxbVLQ.png
Also the amp ads can be use with our theme if you are using mobile theme plugin and amp plugin for normal amp ads -> https://i.imgur.com/HgFr2RD.png and for amp auto ads-> https://i.imgur.com/cYOLg6I.png

Thank you!

Calin
tagDiv Staff

Hi,

As I can see note the logo is displaying in the write place -> https://i.imgur.com/n2Yk8wq.png but you do not have set the mobile theme plugin.
Also if you are using the mobile theme plugin, please make sure that the mobile logo has this size ->https://i.imgur.com/jAeF7Qk.png

Thank you!

Calin
tagDiv Staff

Hi,

There will be display the name of the page that is set as homepage -> https://i.imgur.com/lnKzlC1.png -> https://i.imgur.com/DLPcSTW.png

Hope this will help you!

Calin
tagDiv Staff

Hi, I’m glad that the problem has been solved!
If you have other questions, let us know!
Have a nice day!

Calin
tagDiv Staff

Hi,

WPBakery Page Builder has indeed some extra style that our builder do not has and vice versa.
The core theme is inside the tagDiv Composer plugin, if this plugin is disable you’ll gent a standard theme as twenty nineteen.
Also there can be some problems between tagDiv Cloud library and WPBakery, we recommend to use only one of them with tagDiv Composer, in this way the problems will be reduce.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

We are sorry for the inconvenience!
Please note that our support is not instant, we try to answer in max 24 hours to the questions from Monday – Friday:8:00 AM – 17:00 PM in working days.
If you are not satisfy with our theme, you can request a refund here – https://themeforest.net/refund_requests/new and we will approve it as soon as possible and envato will refund your money.
When will my payout be processed? -> https://help.author.envato.com/hc/en-us/articles/360000536603-When-Will-My-Payout-Be-Processed-

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

We recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Also please provide some more details and screenshots about the problem you have.

Thank you!

Calin
tagDiv Staff

Hi, if you have other questions, let us now!
Have a nice day!

Calin
tagDiv Staff

Hi,

I just answer to that question, if there is still a problem with the Gutenberg editor, please replay in that topic.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

This option was added in latest version of amp, in this way you can navigate on amp version from mobile very fast.
To can get on normal website from amp, you’ll need to chose the elements that you want to be amp, like posts, pages homepage, etc the elements that are not selected as amp can get you to the normal website -> https://i.imgur.com/oaunpYM.png so the most users let the homepage unchecked therefore if you’ll touch the logo you’ll be redirect to homepage that has no amp version.

Thank you!

Calin
tagDiv Staff

Hi, I’m glad that the problem was been solved!
If you have other questions, let us know!
Have a nice day!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can delete tagDiv Composer and cloud library and install theme again from here -> https://i.imgur.com/2qumIqU.png

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

Thank is because of this css ->
.single .page-nav a[href$="/2/"] {
width: 100%!important;
margin-left: 0!important;
}

this css will apply 100% width to all elements that has the link end with 2 and this is the case where are two links with page 2 -> https://i.imgur.com/eW2nARU.png I search for a better css to apply only on first element, but unfortunately I was not able to find a solution, sorry!

Thank you for your undersatnding!

Calin
tagDiv Staff

If you have other questions, just let us know!
Have a nice day!

Calin
tagDiv Staff

The code need to be set in Theme panel> custom code> custom css.
Let me know the results!

Calin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi webarts,

If you have the latest version (v10.3.3 or v10.3.4) and the api key is set, but the problem persists, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look.

Thank you!

Calin
tagDiv Staff

Hi,

You’ll need to enable the reviews on flex elements -> https://i.imgur.com/MIWcRyF.png and make sure that the general option from theme panel is enable -> https://i.imgur.com/g943PSY.png

Let me know if there is still a problem.
Thank you!

Calin
tagDiv Staff

Hi,

If you are using the mobile theme plugin, you can style it using the settings from theme panel -> https://i.imgur.com/iobjBuS.png or using custom css -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Calin
tagDiv Staff

Hi,

Please try these settings -> https://i.imgur.com/GBY9vKv.png

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hi,

For this you’ll need to edit the homepage with tagDiv Composer -> https://i.imgur.com/ZIYUhmq.png and go down to the footer, click on the footer row and check the css tab -> https://i.imgur.com/ZXLuerz.jpg

Hope this will help you!
Thank you!

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