Hi,

I’m sorry because you are disappointed, but you need to understand that this is a custom work, any function/option that our theme do not have and you want to implement it is a custom services and are not covered by support theme.

Sorry for the inconvenience!
Have a nice day!

Hi,

If you have other questions or problems, let us know!

Have a nice day!

Hi,

1. You can not edit the template because is not a cloud template, is a pre-made static post style -> https://i.imgur.com/euBhFPa.png, only cloud template can be edited with tagDiv Composer.
2. The cloud templates that you listed are from Default PRO, if you installed this demo, you’ll get these templates automatically, but if you edit theme and you uninstall the demo or install another one these will be remove, all the pages, posts content, templates that comes with a demo are remove when this is uninstall or you install another one-> https://forum.tagdiv.com/installing-demos/ -> https://i.imgur.com/eIo2I2c.png
If you want to have the templates permanently, we recommend to get theme from cloud ->

Thank you!

Hi,

Maybe I was not clear enough, you can not create new page templates, you can create post, category, tag, author templates using tagDiv Composer and tagDiv Cloud library, but not page templates.

Maybe you can achieve what you need using a cloud header, you can set in header an image (background image) and you can set the header global by setting it in theme panel like this -> https://i.imgur.com/O3LP8Gk.png or individual on page or cloud template using tagDiv Composer and website manager -> https://i.imgur.com/oszuct1.jpg for this you need to import a cloud header from cloud library -> https://i.imgur.com/NnEp4MR.png -> https://i.imgur.com/ZvwpLf6.png after the header is imported will be open in tagDiv Composer, on this header we have set the image on logo all you need to do is to replace
it. Also you can choose a overlay header, this will come over the posts/page elements, therefore is indicate that first element on page or posts to be an image -> https://i.imgur.com/aZMisWA.png this will look like this in composer -> https://i.imgur.com/SHYcVjg.png to see it better I set a background color with opacity -> https://i.imgur.com/D7oiGG2.png this will look like this -> https://i.imgur.com/44923cf.png after you add an image on you page will look like this -> https://i.imgur.com/haT3pHl.jpg the image can be set on a row like this -> https://i.imgur.com/e6J7rXA.jpg or using an image element -> https://i.imgur.com/FmOrTg9.png -> https://i.imgur.com/ZHPOJlF.png

Thanks.

Hi,

Unfortunately I do not know how to do that, I know how a condition should look and work, but I do not know what variable to trigger with php, also this is a custom work, you need to have a developer skills.

Thank you for your understanding!

Hi Warlockjmn,

If all the settings are made as in our guide from here – https://forum.tagdiv.com/requirements-for-newspaper/ and the problem persists
please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hi genemorris,

Please make sure that you have the last version of Newsmag theme v4.9.4, also do not forget to set the YouTube api key in theme panel -> https://forum.tagdiv.com/youtube-api-key/ after that clear all cache and set again the YouTube channel.

Let me know the results!
Thanks.

Hi,

Is look that the body ad is not provide -> https://i.imgur.com/XkpBChA.png
Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, try the ad with a default theme and check the ad if if displaing.

Let me know the results!
Thank you!

Hi,

You can use the WordPress Gutenberg editor for posts and pages too, but most of users use tagDiv Composer to design a nice layout to there pages.

Thank you!

Thank you!

Hi,

The “ENABLE STICKY VIDEO AT SCROLL” from theme panel -> https://i.imgur.com/PWYsnNW.png will apply only on featured video, this will not apply on embedded videos -> https://i.imgur.com/hbvr2cG.png -> https://i.imgur.com/j3jfjvA.png -> https://i.imgur.com/CX308yZ.png

Thank you!

hi,

If you are referring on this -> https://i.imgur.com/2PB7BL3.jpgthene you need to edit the cloud header with tagDiv Composer click on menu and check the style tab -> https://i.imgur.com/S5UhDZS.jpg remove from social icons the margin top and resize the search -> https://i.imgur.com/jkgzOrP.png -> https://i.imgur.com/P4GkiMO.jpg -> https://i.imgur.com/XhcOGjf.jpg

Hope this will help you!

Hi,

Unfortunately, I do not quite understand, do you want a cloud template for tags? if yes you can get it from cloud -> https://i.imgur.com/ffLwNnr.png
If you want to add widgets in sidebar you can do it like before -> https://i.imgur.com/sUlOElH.png but in order to display theme on pages or cloud templates you need to set with tagDiv Composer the Widget sidebar element -> https://i.imgur.com/cv9g9X7.png

If this is not what you mean,please provide some more details.

Thank you!

Hi,

I think that will be easy to change the social counter style https://i.imgur.com/E0nGwXt.png also the bottom space can be reduce like this -> https://i.imgur.com/iY0R8QF.jpg -> https://i.imgur.com/pJjzdeC.png

Thank you!

Hi,

Sorry for the late answer, our support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM
I’m assuming that this problem appear on posts that have set infinite loading, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png

If this is not what you mean, please provide some more details and some screenshots.

Thank you

Hi,

For me is displaying quite good -> https://i.imgur.com/iJYOH55.png please make sure that you have enable the thumbs for the size you are using in theme panel and you can use a regenerate plugin like the one from our documentation -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hi,

So the problem persist after you deactivate all non theme plugin.
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thanks
Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link to your website.

Let me know the results!
Thank you!

Hi,

The page jumps when the image is loading.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also for me the mobile icons is displaying right -> https://dropfiles.org/V8qDj3jR

Let me know the results!
Thank you!

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again

Let me know the results!
Thank you!

Hi,
Make sure that you do not have a plugin conflict or a conflict from some external code, please deactivate ALL plugins except tagDiv plugins and amp, also if you are using child theme or cache plugin, deactivate them, clear all cache and remove extra code and try again.

Let me know the results!
Thank you!

Hi,

All the settings that can be done for customize the mobile theme are in theme panel> mobile theme -> https://i.imgur.com/Yj23TlK.png
The search button can be replace only if you make changes in theme files.
You can set the category over image using a custom css like this one -> https://i.imgur.com/ETHPfMP.png
.td-post-category {
position: absolute;
left: 0;
top: 67px;
display: block;
background: #dd9933;
color: black;
font-weight: 700;
}
The code need to be set here -> https://i.imgur.com/HYfuOWP.png
To display only the tag for premium category use replace the above code with this one

a[href$="/premium/"].td-post-category {
position: absolute;
left: 0;
top: 67px;
display: block;
background: #dd9933;
color: black;
font-weight: 700;
}
.td-post-category {
display: none;
}
The problem with the featured image most probably or appear responsive version (without this option to be selected) is caused by some plugins, most probably cache plugins, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/the-mobile-theme/

Unfortunately the mobile theme plugin has not been tested with memberpress shortcodes, sorry!

Hope this will help you!

Hi,

Usually the website is boxed when you have set a background image or color in theme panel -> https://i.imgur.com/wsoK8Al.png -> https://i.imgur.com/Hl4egda.png
The simplest way to achieve a full width is to use a template from tagDiv Cloud Library. There is no one single button push. You have to import a post style and set it as the default post template in the theme panel post settings, then you need to import a category template that is full width and set that one as the default category template. The same for tags, author pages etc:
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/ also for pages (stretch row and content ) https://www.screencast.com/t/i8SQ5eS4 .
Please read similar topics:
-> https://forum.tagdiv.com/topic/force-full-width-on-categories-post-grid/
-> https://forum.tagdiv.com/topic/homepage-full-width-content/

Thank you!

Hi,

So the logo will be link automatic on the homepage you have selected , for example, if you have set in Settings > Reading a static page -> https://i.imgur.com/QqehlY1.png then when you click on logo you’ll be link to that page, if you have select latest pots, you’ll have as homepage set the blog, and the logo will be linked to the blog (in this way is set your logo).

Thank you!

Hi,

Unfortunately the re is no option to display on mobile theme or amp more then 3 related post, this can be achieve only with custom work.

Thank you for your understanding!

Hi

Please provide a link to your website and some more details and screenshots about the problem, to can identify the problem and provide and helpful answer.

Thank you for your understanding!